Guest reviews
Overall rating
7,4
Good
Based on 3 926 reviews
Cleanliness
8,8
Comfort
8,8
Pickup/dropoff
8,7
Value for money
8,5
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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10,0
Pros: Friendly staff and ease of use
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10,0
Pros: Very friendly staff great service quake
Cons: Did not have an toll thing....
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6,0
Cons: Customer service at the counter needs improvement. Rep was visibly annoyed at customers who walked up when he was on the phone then continued with the same attitude when speaking with customer.
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10,0
Pros: Very Nice People
Cons: Nothing
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10,0
Pros: Service was quick, efficient, and economical. The car was excellent without problems.
Cons: I have no issues.
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10,0
Pros: Quick, easy and efficient. The fastest process I ever experienced renting a car. Friendly, helpful people at the desk.
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8,0
Pros: The ease of getting my car at the airport. It was a short walk to pick up the car.
Cons: Only one person at counter.
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9,6
Pros: Prompt pick up and drop off.
Cons: Car could have been a little cleaner, e.g., spots on the seats, dirty windows. But it wasn't terribly bad.
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4,4
The car a Jeep Compass was uncomfortable and not an intermediate car
Pros: The car was clean and because it was late someone drove it to the terminal for us
Cons: The car was small uncomfortable and had no pickup
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7,2
Great customer service but stinky car
Pros: Process was fast
Cons: My car smelled like the inside of a port a potty. I didn't have time to go back and ask for a different car. It was so gross.
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7,6
Pros: customer service was great - pick-up and drop-off easy and convenient
Cons: had a flat tire and found out that it would cost me $74 to have it changed because I did not choose the roadside assistance package for $8 per day. This, I feel, is grossly unfair.
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7,6
Cons: Small car
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10,0
Pros: Friendly staff and ease of use
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10,0
Pros: Very friendly staff great service quake
Cons: Did not have an toll thing....
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10,0
Pros: Very Nice People
Cons: Nothing
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10,0
Pros: Service was quick, efficient, and economical. The car was excellent without problems.
Cons: I have no issues.
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10,0
Pros: Quick, easy and efficient. The fastest process I ever experienced renting a car. Friendly, helpful people at the desk.
review from
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9,6
Pros: Prompt pick up and drop off.
Cons: Car could have been a little cleaner, e.g., spots on the seats, dirty windows. But it wasn't terribly bad.
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8,0
Pros: The ease of getting my car at the airport. It was a short walk to pick up the car.
Cons: Only one person at counter.
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7,2
Great customer service but stinky car
Pros: Process was fast
Cons: My car smelled like the inside of a port a potty. I didn't have time to go back and ask for a different car. It was so gross.
review from
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7,6
Pros: customer service was great - pick-up and drop-off easy and convenient
Cons: had a flat tire and found out that it would cost me $74 to have it changed because I did not choose the roadside assistance package for $8 per day. This, I feel, is grossly unfair.
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7,6
Cons: Small car
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6,0
Cons: Customer service at the counter needs improvement. Rep was visibly annoyed at customers who walked up when he was on the phone then continued with the same attitude when speaking with customer.
review from
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4,4
The car a Jeep Compass was uncomfortable and not an intermediate car
Pros: The car was clean and because it was late someone drove it to the terminal for us
Cons: The car was small uncomfortable and had no pickup
review from
Other suppliers in White Plains scored
Where can I find Hertz hire cars in White Plains?
240 Airport Rd St 104, Hertz car hire
Address
240 Airport Rd St 104Phone
+1 914 948 1016FAQs about hiring a car from Hertz in White Plains
How many car hire locations does Hertz have in White Plains?
Hertz has 2 car hire locations in White Plains. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: John F Kennedy Intl Airport (JFK)?
Yes
Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl Airport (JFK)?
Yes
Does Hertz have a car hire location at the airport: LaGuardia Airport (LGA)?
Yes
Does Hertz offer shuttle or airport pick-up services from LaGuardia Airport (LGA)?
Yes
Does Hertz have a car hire location at the airport: Stewart Airport (SWF)?
No (according to our data)
Does Hertz offer shuttle or airport pick-up services from Stewart Airport (SWF)?
Yes