Book Hertz hire cars in Vancouver

Reviews for Hertz in Vancouver

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pick up the carlocation was closed

car availablefriendly staff

car was cleannever rent

rented a carpick up and drop

wrong locationgreat experience

2.0

Pros:Nothing, the location that I was sent to was closed and was not able to rent my carCons:It would have been nice to let me know that the location I was sent to was closed, and actually be able to rent my carReviewed Jun 1 2020

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6.0

Misunderstanding multiple contractsPros:The service that the local office of Hertz provided us was outstanding, and the car was better than promised.Cons:We had three contracts in this transaction: One with Kayak, one with a car-rental website that I had never heard of, and finally, one with Hertz. We wanted to change the contract with Hertz so that my wife could also drive the rental car, so they cancelled their contract and proceeded to write a new one to include my wife. Unfortunately, that cancellation cost us $350 because it only cancelled one of the three contracts, and the other two were non-cancellable. We needed for the agent at Hertz to think through the process and realize that, with Kayak and the other agency involved, we wouldn't be able to alter the contract in any way without creating a new (additional) billing. The process cost us more than twice as much as expected.Reviewed Sep 2 2018

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8.0

Pros:drop off was a breeze and charges were exactly as quoted.Cons:pick up was a bit slow since the agency only had one employee who was responsible for pickup/dropoff and cleaning of vehicles.Reviewed Oct 5 2016

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2.0

Hertz cancelled my carPros:There was not one thing I liked.Cons:A few weeks after I made my reservation I got a call from Hertz to inform me that they were cancelling my reservation. Apparently there was a glitch in the system and it allowed me to rent a car but no cars were available. This put me in a tough spot because there were no cars cars available on n the Poryland area because of the eclipse. My trip consisted of attending my daughters wedding in Portland, driving to see the eclipse with my family in Arco, ID, and then driving home to Denver. All arrangements for the trip were made well in advance and now I was without a car. I ended up having to re-book my flight to Portland to go to Seattle to rent a car. Not a god d experience at all!Reviewed Aug 24 2017

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2.8

Pros:The car drove OKCons:The rental car company closed at 12 NOON on Saturday, the exact time of our car rental! We arrived shortly after and they were closed! Spent 45 minutes on the phone and they tried to charge me MORE to pick up on Monday (closed on Sunday, too)! Finally after talking to supervisor they only gave me a $13 credit. OK...8 day rental instead of 10 day rental...I only get $13 off?? Are they insane?? They said the dealer would give me a discount when I picked up the car. Guess what? The dealer tried to charge me EXTRA for even an upgrade (!!) and would not give me a break on the price either! They blamed Kayak for the price!! This was my first time renting a car with my family (we have a 6 month old child) and we will never rent with Hertz again!Reviewed Sep 27 2017

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4.0

DifficultCons:Booked a minivan. Got an SUV instead. Completely different class of vehicle. Had to run my card 3 times. After the first attempt I was turned away with NO explanation. I had him run my card a second time. Again, no explanation and attendant already began helping next customer. Tried a third time with my bank on the phone and magically everything went through. SUV was covered (I do mean a literal caking here) with mud. The mud was up both sides from front to back with ample amounts on the windshield, front bumper, roof and rear bumber. Mud was also left inside the vehicle. Attendant requested I clean the vehicle before bringing it back or else I 'might' incur charges... All in all, pickup was delayed by 2 hours. When returning, there are no locations near the rental location to leave the vehicle. Of course, I was not warned about this. There was a warning posted by the landlord requesting returned vehicles be parked a block south near a different business. Just a huge pain all around.Reviewed Dec 27 2016

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10.0

Pros:Easy transactionCons:N/AReviewed Aug 26 2018

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10.0

Pros:The staff was awesome. The process was quick.Reviewed Sep 27 2019

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3.6

Pros:Drop off was easy because they were closed and all I did was drop the keys in a drop box.Cons:They had no cars available. They told me to go to the airport location to get a car. The airport location had no cars and said even if they did, they couldn’t honor a reservation for another location.Reviewed Jun 26 2019

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2.0

Was rejectedCons:They needed a $200 deposit and I had $192 available Label on my card. Denied. I still need to get my prepayment back, which seems virtually impossible. I've called and never been directed to the right party.Reviewed Jun 5 2017

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8.4

Great Service, but I'm SO Glad I Don't Own OnePros:The price. The Kayak price was less than half the Hertz direct price.Cons:The upsell. I had to pay an extra $15 for a "premium" van (Town and Country) that is exactly the same platform as what I signed up for ("Grand Caravan or similar") because they wanted to put me in a Nissan Sentra, which is smaller. The "we'll sell you LDW but it's for two days not one" on the Kayak site. Hinky. I bought it direct from Hertz for more per day but less overall. The van. Oh. My. God. I'm so glad I don't own one of these. The driver's seat is among the worst I've encountered.Reviewed Sep 27 2016

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2.0

Cons:The store did not have any rental cars and I left without a vehicle. I was still charged though as the store wasn’t able to give me a refund.Reviewed Jun 7 2019

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More

• 8,9 /10Enterprise Hire Cars at Vancouver

• What is the most popular car hire from Hertz in Vancouver?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Hertz in Vancouver.

• How many car hire locations does Hertz have in Vancouver?

  Hertz has 1 car hire location in Vancouver. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Portland airport (PDX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Portland airport (PDX)?

  Yes