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5 locations in Vancouver
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Reviews
10,0 Wonderful
Aug 2020
Pros:
Staff was helpful and friendly. Truck was available when requested. I had an excellent experience.10,0 Wonderful
Jul 2020
Pros:
Friendly staff, who pick us up and checked us inCons:
Nothing8,8 Very Good
Apr 2020
Pros:
It was an easy experience and the price was excellant9,6 Wonderful
Aug 2019
Pros:
Staff were great. It was busy but they were efficient at taking care of everyone.9,6 Wonderful
Jun 2019
Pros:
After hours drop off available and easy. Pickup was quick.8,0 Very Good
May 2017
Pros:
Friendly service, nice clean car.One location in Vancouver
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6,8 Okay
Sep 2019
Pros:
Pickup and dropoff were a breezeCons:
Car was filthy, but I rented at the last minute so maybe there was no time to clean? Windows had paint pen on them, windshield had tape on it like it had just been replaced, interior hadn't been cleaned and there might have been mustard on the steering wheel!2,0 Poor
Aug 2017
Pros:
nothingCons:
dirty car ( twice!!!) no showing of ins and out of the car poor customer service10,0 Wonderful
Jul 2022
4,0 Mediocre
Feb 2022
One location in Vancouver
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8,0 Very Good
Aug 2019
Pros:
Yes the staff was friendly and helpful!6,0 Okay
Aug 2017
Pros:
Plenty of room in the car, easy pick upCons:
No after hours returns but no one told me when I picked it up. I had to clean the interior myself, lots of dust, food wrappers etc8,0 Very Good
Jul 2016
Pros:
UpgradeCons:
Check engine light was onOne location in Vancouver
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2,0 Poor
Jun 2020
Pros:
Nothing, the location that I was sent to was closed and was not able to rent my carCons:
It would have been nice to let me know that the location I was sent to was closed, and actually be able to rent my car10,0 Wonderful
Sep 2019
Pros:
The staff was awesome. The process was quick.3,6 Poor
Jun 2019
Pros:
Drop off was easy because they were closed and all I did was drop the keys in a drop box.Cons:
They had no cars available. They told me to go to the airport location to get a car. The airport location had no cars and said even if they did, they couldn’t honor a reservation for another location.2,0 Poor
Jun 2019
Pros:
Nothing positive- I took a taxi to the location after booking and there were zero vehicles. I had booked an SUV, but they said they hadn’t had one returned in days.Cons:
A vehicle onsite, an apology, or an attempt at a solution. The staff weren’t helpful in the least. Never renting from Hertz again :(2,0 Poor
Jun 2019
Cons:
The store did not have any rental cars and I left without a vehicle. I was still charged though as the store wasn’t able to give me a refund.10,0 Wonderful
Oct 2018
Pros:
Upgraded to Chevy Malibu. Nice ride, clean, low mileage. Friendly agent!One location in Vancouver
One location in Vancouver
Most popular car type | Mini |
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