Vancouver car hire reviews and directory
Enterprise![agency]()
Best rated
8.9 Excellent (324 reviews)
7 locations in Vancouver
Enterprise
Locations in Vancouver
11516 Ne 66th St+1 360 553 3258
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
1924 Ne Columbia Blvd+1 503 473 0310
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
300 Se Hearthwood Blvd+1 360 713 0081
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
7105 Ne Airport Way+1 844 366 0498
| Monday | 00:00 - 00:00 05:30 - 23:59 |
| Tuesday | 00:00 - 00:00 05:30 - 23:59 |
| Wednesday | 00:00 - 00:00 05:30 - 23:59 |
| Thursday | 00:00 - 00:00 05:30 - 23:59 |
| Friday | 00:00 - 00:00 05:30 - 23:59 |
| Saturday | 00:00 - 00:00 05:30 - 23:59 |
| Sunday | 00:00 - 00:00 05:30 - 23:59 |
7503 E Mill Plain Blvd+1 360 750 1111
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
8008 Ne Fourth Plain Blvd+1 360 254 1111
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
9319 Ne Highway 99+1 360 576 9999
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
8.0 ExcellentJan 11 2021
Pros: New vehicle.Cons: Didn't have the class of car I reserved and tried to substitute a mini-van. If you don't have a small SUV offer an upgrade.
8.0 ExcellentNov 30 2020
Pros: Yes all good.Cons: The van could of been cleaned throughly before pick up especially during the covid pandemic.
10.0 ExcellentNov 19 2020
Cons: Not have such a large payment required because of dropping off the car in a different place than it was rented from.
6.8 GoodOct 27 2020
Pros: Nice staff. Drop off very easy.Cons: Car could have been better for the price.
10.0 ExcellentOct 25 2020
Pros: Free upgrade when no compact cars were available.Cons: n/a
6.0 GoodOct 23 2020
Pros: Easy to get toCons: Cut back on trying to sell upgrades
5.6 OkayOct 19 2020
Pros: Cecilia at the Portland airport was great. She made a frustrating experience better, was helpful, kind, and really helped us out. She was the redeeming factor of our trip. The car we rented was nice, clean, and drove smoothly.Cons: Staff was terrible. We got a flat tire and no one we contacted was helpful. Lyric in particular was rude, dismissive, and condescending when we had to get another rental car from the airport (after enterprise had us drive with the tow truck driver 50 miles). The price was not clear upfront and we had up sell charges we were not aware of. Different staff gave different price quotes and were not knowledgeable. We bout the drivers rental insurance and yet were still charged for the flat and the tow. We will not be using enterprise again, or booking through a third party either.
8.0 ExcellentSep 10 2020
Pros: The staff who took car back had excellent customer serviceCons: The person who we first got car from was not very knowledgeable
9.2 ExcellentSep 10 2020
Pros: they were nice and efficient
9.6 ExcellentSep 1 2020
Cons: The price was a little high. Otherwise, it was excellent!
Avis![Avis]()
8.2 Excellent (97 reviews)
2 locations in Vancouver
Avis
Locations in Vancouver
14605 Northeast Fourth Plain Boulevard+1 360 896 8475
| Monday | 09:00 - 12:00 |
| Tuesday | 09:00 - 12:00 |
| Wednesday | 09:00 - 12:00 |
| Thursday | 09:00 - 12:00 |
| Friday | 09:00 - 12:00 |
7102 Northeast Airport Way+1 503 249 4950
| Monday | 05:00 - 23:59 00:00 - 00:00 |
| Tuesday | 05:00 - 23:59 00:00 - 00:00 |
| Wednesday | 05:00 - 23:59 00:00 - 00:00 |
| Thursday | 05:00 - 23:59 00:00 - 00:00 |
| Friday | 05:00 - 23:59 00:00 - 00:00 |
| Saturday | 05:00 - 23:59 00:00 - 00:00 |
| Sunday | 05:00 - 23:59 00:00 - 00:00 |
6.8 GoodAug 30 2020
Cons: Pick up, didn’t originally offer the car we reserved
9.2 ExcellentJul 8 2020
Pros: Went to the counter on the first floor and there was no one there nor was there a sign to go to the second floor. An employee from another company walked by telling me to go upstairsCons: A sign stating the first floor counter was closed snd to go upstairs.
6.0 GoodJul 4 2020
Pros: Friendly yes but they tried to over charge me saying that I was going to return the car 5 hours after I picked it up so they were going to charge me a late fee even tho the car was returned before the 24 hours. Eventually they did refund the late fee.
5.6 OkayJun 13 2020
Pros: Staff was friendly, but distracted. They missed a number of details and dismissed me rather quickly.Cons: Car was not cleaned well and we did not get the level of vehicle reserved. We were offered no explanation or apology for the difference.
9.6 ExcellentMay 31 2020
Pros: Nice and easy to get in and outCons: The car wasn’t supper clean It could be a little better
10.0 ExcellentMay 27 2020
Pros: The staff was very nice and friendly, and also the car was very nice and comfortable.Cons: To have a closer drop location, because I was so tired and had to drive back and forth more than fifty miles, so I would be more happy if there is a closer location that I can drop.
2.0 MediocreJan 3 2020
Pros: I made reservation at Portland Airport Information desk approx. 10:45 am on 12/24. He told me to pick up the rental before 6pm and he understand I will be driving to Seattle and drop off at Seattle Intl airport the next day. When I checked in with Avis I specifically mentioned I will drop off the car at Seattle airport around 11Am the next day on the 25th. The agent mentioned to pick up the car at stall N26. When I went to pick up the car at N26, there is no car so I went back to the office and the lady give me K21. At the counter I asked for a little bigger car which shows $64.54 versus originally $$45.23. On the eve of the 24th I noticed it shows I have to return by 6pm on the 24th. I called Avis right away, The man who answered was not too friendly who just said I have to pay the higher price approx. $77.00 with tax included. I believe his name is Manual. I returned the car next morning at 10:06am. I was kind of upset with this whole deal and forgot to fill the tank up. Even though I have plenty of time to refuel but since it was on Christmas Day I don't want to take the chance in case I got lost or no gas station close by so I have to pay the most expensive gas bill of $46.20. Even you add $77.00 and $46.20, it should not be total of $136.87. I have no idea where the rest of $13.67 came from. I usually rent from Enterprise and my daughter aways rent from Avis so I was thinking to give it a try. Very disappointed!!
4.4 OkayOct 28 2019
Pros: The staff was helpful and friendly. Checkout was very easy, literally just drove up and left the car.Cons: While the staff at Avis seemed friendly and somewhat helpful, there was a very long wait to get the rental. There were only two agents at the counter assisting a fairly long line of customers and they did not seem to be aware of how long they were taking and did not even greet customers or acknowledge the line or the long wait, this while other rental companies on the floor had little to no wait. A third agent arrived and was doing two check-ins at once going back and forth between the two check-ins which made things go a bit faster, while the other two agents were still going at a snails pace. I finally got the keys to the car and was given the number of the space where the car was located but when I got upstairs, there was no car. I asked their counter located upstairs, that apparently is only for “premiere” renters or for higher valued vehicles. There were two agents helping one customer with another customer waiting and two members of staff at that counter “chit chatting”. Again, no acknowledgement when I entered. I waited another 5-7 mins with no acknowledgement and only when I approached one of the two staff members as they were walking out did they “notice” me and assist by walking me out to the numbered spot just to tell me I had to go back downstairs. No offer to have me be helped. I was given another rental and I loaded my luggage into the trunk and got in to drive away only to find that the car smelled of cigarette smoke. I unfortunately was not able to go back and request another rental due to my schedule and I had to reluctantly leave with that car. The smell of cigarette smoke, was noticeable all weekend and other family members noticed it when in the car. I tried calling for 30 mins after driving away to inform Avis of the smoke smell but no one answered and finally I stayed on the line long enough for the call to be directed to the general corporate call line where an associate was able to notate the smell in my file. Overall, in comparison to other larger rental companies like Enterprise or Hertz, this experience has been very poor, more like what I would expect from a smaller, local/regional and unknown rental company vs a larger national chain.
6.8 GoodSep 6 2019
Pros: Pickup and dropoff were a breezeCons: Car was filthy, but I rented at the last minute so maybe there was no time to clean? Windows had paint pen on them, windshield had tape on it like it had just been replaced, interior hadn't been cleaned and there might have been mustard on the steering wheel!
10.0 ExcellentAug 28 2019
Pros: We got upgraded to a Lincoln, the price was great and the service was quick and easy
National![National]()
7.9 Good (7 reviews)
1 location in Vancouver
National
Locations in Vancouver
7105 Ne Airport Way+1 844 366 0499
| Monday | 07:00 - 23:59 00:00 - 00:00 |
| Tuesday | 07:00 - 23:59 00:00 - 00:00 |
| Wednesday | 07:00 - 23:59 00:00 - 00:00 |
| Thursday | 07:00 - 23:59 00:00 - 00:00 |
| Friday | 07:00 - 23:59 00:00 - 00:00 |
| Saturday | 07:00 - 23:59 00:00 - 00:00 |
| Sunday | 07:00 - 23:59 00:00 - 00:00 |
2.0 MediocreAug 30 2016
Cons: They did not have the car available for rent...I feel like they scammed us
Budget![Budget]()
6.6 Good (5 reviews)
1 location in Vancouver
Budget
Locations in Vancouver
14605 Ne Fourth Plain Blvd+1 360 896 3076
| Monday | 09:00 - 12:00 |
| Tuesday | 09:00 - 12:00 |
| Wednesday | 09:00 - 12:00 |
| Thursday | 09:00 - 12:00 |
| Friday | 09:00 - 12:00 |
8.0 ExcellentAug 7 2019
Pros: Yes the staff was friendly and helpful!
6.0 GoodAug 22 2017
It was just okPros: Plenty of room in the car, easy pick upCons: No after hours returns but no one told me when I picked it up. I had to clean the interior myself, lots of dust, food wrappers etc
8.0 ExcellentJul 12 2016
Pros: UpgradeCons: Check engine light was on
Hertz![agency]()
6.2 Good (25 reviews)
1 location in Vancouver
Hertz
Locations in Vancouver
2700 Ne Andresen Rd Ste A1+1 360 993 2184
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | 09:00 - 12:00 |
2.0 MediocreJun 1 2020
Pros: Nothing, the location that I was sent to was closed and was not able to rent my carCons: It would have been nice to let me know that the location I was sent to was closed, and actually be able to rent my car
10.0 ExcellentSep 27 2019
Pros: The staff was awesome. The process was quick.
3.6 MediocreJun 26 2019
Pros: Drop off was easy because they were closed and all I did was drop the keys in a drop box.Cons: They had no cars available. They told me to go to the airport location to get a car. The airport location had no cars and said even if they did, they couldn’t honor a reservation for another location.
2.0 MediocreJun 20 2019
Pros: Nothing positive- I took a taxi to the location after booking and there were zero vehicles. I had booked an SUV, but they said they hadn’t had one returned in days.Cons: A vehicle onsite, an apology, or an attempt at a solution. The staff weren’t helpful in the least. Never renting from Hertz again :(
2.0 MediocreJun 7 2019
Cons: The store did not have any rental cars and I left without a vehicle. I was still charged though as the store wasn’t able to give me a refund.
10.0 ExcellentOct 16 2018
Great weekly ratePros: Upgraded to Chevy Malibu. Nice ride, clean, low mileage. Friendly agent!
2.0 MediocreSep 14 2018
We made a reservation but they didn't have a car for usCons: They didn't have a car for us so we had to book with another rental agency last minute and pay a higher fee for same day rental.
6.0 GoodSep 2 2018
Misunderstanding multiple contractsPros: The service that the local office of Hertz provided us was outstanding, and the car was better than promised.Cons: We had three contracts in this transaction: One with Kayak, one with a car-rental website that I had never heard of, and finally, one with Hertz. We wanted to change the contract with Hertz so that my wife could also drive the rental car, so they cancelled their contract and proceeded to write a new one to include my wife. Unfortunately, that cancellation cost us $350 because it only cancelled one of the three contracts, and the other two were non-cancellable. We needed for the agent at Hertz to think through the process and realize that, with Kayak and the other agency involved, we wouldn't be able to alter the contract in any way without creating a new (additional) billing. The process cost us more than twice as much as expected.
10.0 ExcellentAug 26 2018
Pros: Easy transactionCons: N/A
2.0 MediocreOct 2 2017
They Changed the Price at the RegisterPros: They tried adding $130 for a 2 week rental for my Wife to also be a listed driver. It didn't go well after that. Went somewhere else and rented. Not sure if this was Kayak's problem or Hertz's but there's a few steps that need adjustment. Won't be using Kayak again - or Hertz until they get their stuff together.
Avr![Avr]()
1 location in Vancouver
Avr
Locations in Vancouver
Portland Airport
Recent reviews
Easirent![Easirent]()
1 location in Vancouver
Easirent
Locations in Vancouver
Portland International Airport
| Monday | Invalid date - 23:59 |
| Tuesday | Invalid date - 23:59 |
| Wednesday | Invalid date - 23:59 |
| Thursday | Invalid date - 23:59 |
| Friday | Invalid date - 23:59 |
| Saturday | Invalid date - 23:59 |
Recent reviews
458 travellers who hired a car in Vancouver gave the car agency they used an average rating of 8,6
Car hire locations in or near Vancouver
When to book a car hire in Vancouver
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Top tips for hiring a car in Vancouver
- Book your car hire in Vancouver at least 1 day before your trip in order to get a below-average price
FAQs about hiring a car in Vancouver
Based on ratings and reviews from real users on KAYAK, the best car hire company in Vancouver is Enterprise (8,8, 51 reviews).
The average price of fuel in Vancouver is R159,97 per litre over the past 30 days. Filling up a tank of fuel costs between R1 920 and R2 559, depending on the car size.
Take a look at our extensive car hire location map to find the best car hire deals near you.