Book Hertz hire cars in Vallejo

Reviews for Hertz in Vallejo

Recent reviews

Traveller rating

Excellent

5

Good

0

Okay

4

Mediocre

2

Poor

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car availablecustomer service

car was cleanlocation was closed

pick up the carpick up and drop

rented a carwrong location

5.2

Pros:The employees were nice but the lack of vehicles on the day of pick up was terribleCons:The radio in the rental car did not work and nothing was done on the part of hertz to resolve the matterReviewed Jan 5 2020

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4.4

Choose another rental companyPros:CleanCons:Rudeness was unnecessaryReviewed Oct 12 2017

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10.0

Pros:Great car, with great gas mileage.Reviewed Feb 16 2016

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4.8

Hertz's poor customer servicePros:The price per day was competitive.Cons:Awful customer service at the desk for the following reasons: - minimally staffed (one person) - the lone rental agent would answer the phone and provide sales related assistance on the phone while handling a rental at the desk and with others waiting in line; - the time it took to complete the rental: one hour; - the discourteous and surliness of the rental agent when I asked (after waiting for 15 minutes in line) whether the rental car was available; - as for the car, a tire had a leak requiring several air pump stops during the 8 day rental.Reviewed May 29 2017

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5.5

Pros:Tbe car was really dirty when i picked it up. And power adapter didn't work so i couldn't charge my phone to access gps which made things interesting. Other that it was ok. A little pricey.Reviewed Dec 22 2016

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8.0

Cons:Location Moved,Reviewed Jan 30 2018

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2.0

Pros:Nothing, the entire process is a joke. You reserve a car online and when you get there, they tell you they have no cars available.Cons:Have cars for people to take if you were to accept their reservation or don't take the reservation if you cant guarantee that a car will be availableReviewed May 26 2019

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10.0

We switched venues at the last minutePros:We needed to change our drop off point at the last minute. It didn't phase Hertz in the least. They provided the same great service at the Vacaville drop off point. (I never saw the Vallejo office.)Reviewed Oct 13 2016

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10.0

Pros:Car was excellent, people were friendlyCons:It seems like there is a lot more paperwork than there used to be. Just business, I guess.Reviewed Mar 10 2017

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10.0

Hertz Good, Online CarRental BadPros:Running late and they were polite the entire time, even when I was feeling and showing my frustration. Quick check out, clean new car, and I was on the road. They even asked for my AAA card to give me a discount on a tank of gas, only $9!Cons:The online car rental let me make a pick up appointment for the car at noon and didn't bother to tell me that the rental agency closed at noon, near vacation disaster but somehow through the helpfulness of the good people at Hertz I still got my car.Reviewed Aug 28 2017

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2.8

Pros:Hertz does not have the rental available during the scheduled pick up time.Cons:Hertz employees should notify their customers ahead of time if they do not have the available vehicle for rent.Reviewed May 18 2019

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• 8,0 /10Enterprise Hire Cars at Vallejo

• How many car hire locations does Hertz have in Vallejo?

  Hertz has 1 car hire location in Vallejo. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: San Francisco airport (SFO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes