Guest reviews
Overall rating
7,4
Good
Based on 3 839 reviews
Cleanliness
7,3
Comfort
7,7
Pickup/dropoff
6,7
Value for money
7,5
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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10,0
Pros: Top service with friendly and helpful people.
review from
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5,2
Pros: Costume service was ok.
Cons: Not being able to make changes on my booking a few hours after booking and the vehicle giving me some problems with a tire that kept loosing air.
review from
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4,0
Cons: La atención en Hertz fue muy mala, ellos no tenían la información de la reserva.
review from
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5,2
Pros: The car itself was fine, the pickup process was fine, the reps were friendly enough.
Cons: Because it was Sunday for car dropoff, I used the key-drop to return the car/keys. BUT, when I closed the key-drop drawer, the lock on the key-return box fell off (was never properly locked) and the whole door fell open, exposing all of the keys that had been dropped off. If an unscrupulous person got access to all the keys, they could have taken any vehicle, etc. Of course, I took pictures to document this situation.
review from
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2,0
I couldn't even get out of the parking lot with th
Pros: The employee
Cons: Everything but the employee
review from
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4,0
Tx
Pros: Only the price
Cons: No spire and I do have a flat tire if I do half I do half call you private company to charge xxxxxx amount of money
review from
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10,0
Great service from agents
Cons: It was tucked away hard to see off street
review from
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5,6
You can't use a Debit Card to rent a car!
Pros: Price
Cons: If these rent a car places no longer take debit cards don't let consumer book it with a debit card, decline it! Since I only have a debit card I could not pick up this car, luckily my Dad let me use his. BTW I had to go there the next day and pick the car up. Not good...
review from
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10,0
Hertz car rental from route 22 union, NJ
Pros: Overall experience was very good. Good customer service, quick formalities and the car was good too. Will rent from this location again.
review from
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10,0
Great price, super fast pick up and drop off.
Pros: Everything was good.
Cons: No issues. Super satisfird
review from
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10,0
Pros: Great people. Way Cheaper then airport but take an Uber not a taxi !!
Cons: The Union site is only 10 min from airport, maybe 7 miles ? But f you get a Taxi it will cost you 43-56$ -- that's what dispatcher quotes you. You are not on meter. The Hertz people told me to take an Uber back after I dropped off my car and it was $12.36
review from
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10,0
Pros: Top service with friendly and helpful people.
review from
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10,0
Great service from agents
Cons: It was tucked away hard to see off street
review from
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10,0
Hertz car rental from route 22 union, NJ
Pros: Overall experience was very good. Good customer service, quick formalities and the car was good too. Will rent from this location again.
review from
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10,0
Great price, super fast pick up and drop off.
Pros: Everything was good.
Cons: No issues. Super satisfird
review from
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10,0
Pros: Great people. Way Cheaper then airport but take an Uber not a taxi !!
Cons: The Union site is only 10 min from airport, maybe 7 miles ? But f you get a Taxi it will cost you 43-56$ -- that's what dispatcher quotes you. You are not on meter. The Hertz people told me to take an Uber back after I dropped off my car and it was $12.36
review from
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5,2
Pros: Costume service was ok.
Cons: Not being able to make changes on my booking a few hours after booking and the vehicle giving me some problems with a tire that kept loosing air.
review from
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4,0
Cons: La atención en Hertz fue muy mala, ellos no tenían la información de la reserva.
review from
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5,2
Pros: The car itself was fine, the pickup process was fine, the reps were friendly enough.
Cons: Because it was Sunday for car dropoff, I used the key-drop to return the car/keys. BUT, when I closed the key-drop drawer, the lock on the key-return box fell off (was never properly locked) and the whole door fell open, exposing all of the keys that had been dropped off. If an unscrupulous person got access to all the keys, they could have taken any vehicle, etc. Of course, I took pictures to document this situation.
review from
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2,0
I couldn't even get out of the parking lot with th
Pros: The employee
Cons: Everything but the employee
review from
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4,0
Tx
Pros: Only the price
Cons: No spire and I do have a flat tire if I do half I do half call you private company to charge xxxxxx amount of money
review from
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5,6
You can't use a Debit Card to rent a car!
Pros: Price
Cons: If these rent a car places no longer take debit cards don't let consumer book it with a debit card, decline it! Since I only have a debit card I could not pick up this car, luckily my Dad let me use his. BTW I had to go there the next day and pick the car up. Not good...
review from
Where can I find Hertz hire cars in Union?
2105 Route 22, Hertz car hire
Address
2105 Route 22Phone
+1 908 688 3806FAQs about hiring a car from Hertz in Union
How many car hire locations does Hertz have in Union?
Hertz has 1 car hire location in Union. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: John F Kennedy Intl Airport (JFK)?
Yes
Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl Airport (JFK)?
Yes
Does Hertz have a car hire location at the airport: LaGuardia Airport (LGA)?
Yes
Does Hertz offer shuttle or airport pick-up services from LaGuardia Airport (LGA)?
Yes
Does Hertz have a car hire location at the airport: Stewart Airport (SWF)?
No (according to our data)
Does Hertz offer shuttle or airport pick-up services from Stewart Airport (SWF)?
Yes
