Book Hertz hire cars in Toledo

Toledo, OH, United States
Oct 1 — Oct 8
Toledo, OH, United States
Fri 1/10
Noon
Fri 8/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Toledo

Overall rating6.5 GoodBased on 21 reviews
Cleanliness
6.8
Comfort
6.8
Overall
6.3
Pick-up/Drop-off
5.9
Value for money
6.5

Recent reviews

Traveller rating
4
3
1
0
0
Find reviews that mention:
8.0
Pros:Staff was friendly and helpful.Cons:Cleaner vehicle.Reviewed Dec 4 2020
review fromkayak
8.0
Cons:The signage at drop off facility could have been much better.Reviewed Jul 30 2020
review fromkayak
7.2
Pros:Great value for one-way rental. Vehicle was in like-new condition and exceeded my expectations. Drop-off was super easy.Cons:Toledo branch manager Jon Orr was condescending, arrogant, and power-hungry. He refused to allow me to me take possession of the vehicle because my AAA number had not been attached to the reservation I booked via Hotline 10 days earlier. I called Hertz corporate and they were able to fix the issue easily and directed Mr. Orr to allow me to pick up the vehicle as planned, which he did, with no apologies to me and while announcing that he would report the corporate employee who had helped me for non-compliance. I would expect a more professional attitude from a branch manager.Reviewed Nov 1 2020
review fromkayak
6.0
Pros:.Cons:Only one person on pickup and drop off delayed a few minutes. 47500 miles on car and driver's side mirror would not adjust by controls, needed to do by hand. Car drove well and was comfortable.Reviewed Apr 23 2021
review fromkayak
2.0
Unhelpful staffPros:NothingCons:Didn't take debit cards. I didn't have my credit card with me. My wife did, but they said we needed to change the reservation to her name. They couldn't do it at the counter. They said we had to call the reservation help line. Then they couldn't tell us the number for that. Wound up getting frustrated and renting from another company. Couldn't get a refund of the prepaid rental. Will never rent from Hertz again.Reviewed Jul 31 2017
review fromkayak
6.8
condition of vehiclePros:The friendliness of the representating. I had unlimited mileage and I was offered a fill up before leaving that was much cheaper than a gas station.Cons:There were debts and scratches not noted on the condition of the car. I had to go back in to the hertz location and have the representative make a note of other damage that was not noted. I was also not made aware that I would have a $227 deposit due at the time of my prepaid pickup. Leaving me with less money for my trip than intended. The inside of the vehicle had some broken parts that also made me nervous that I would be held responsible.Reviewed Apr 18 2017
review fromkayak
3.6
Cons:Our flight got cancelled. We were routed to a different airport and the cost of the rental nearly doubled as a result. Yet we only travelled somewher that was 30 minutes further away.Reviewed Dec 19 2016
review fromkayak
6.0
Pros:Great gas mileageCons:Seats are awful- legs cramped up no matter what adjustments I made.Reviewed Apr 20 2017
review fromkayak
6.4
Customer Service IssuesPros:The car itself was excellent. I received a Toyota Camry and it was great to drive. I had a seven hour drive each way and was very pleased with the car.Cons:The customer service was poor. There was an issue picking up the vehicle. The representative at the desk offered no assistance and recommended that I just get a refund. She did not offer to change my reservation to another location or any other assistance. When I left - without a car - I called the toll free number and the rep on the phone was able to secure a reservation at another location - for an additional $20. I entered the second location and the rep at that desk promptly told me they had no cars to give me. She said, “They don’t call to check.” After I persisted, she sighed, highlighted some lines on a paper, looked in the computer, and finally gave me a car. As I needed to drive 7 hours out of town that day, spent an extra hour to pick up the vehicle, and almost did not get one, my rating is lower. I feel that if I had not been adamant at the second location, I would have walked away without a car. Neither of the reps offered to help me. They just said, “No,” and were ready to move on. No other customers were waiting, by the way. The first location could have called for me. The second one could have attempted to verify the situation before flatly telling me they had nothing - because they obviously did in the end. The return was simple. I did an after hours return, filling out their form and putting it in the box with the key. I received an appropriate receipt by email.Reviewed Jun 23 2018
review fromkayak
2.0
There was no rental. They did not have any cars, iPros:Nothing.Cons:I got a taxi for a 30 min ride to the airport, after booking the rental. While I arrived at the airport I received a call that was Hertz telling me there were no vehicles to rent.Reviewed Aug 15 2016
review fromkayak
10.0
Cons:I was charged for windshield repair at Boston international airport even though there was nothing wrong with it. The personnel at the drop off place said just to leave the keys in it. That is the last time I will return the car trusting Hertz personnel!!!! Still waiting for the $50.00 charge to be reversed!!!Reviewed Oct 13 2019
review fromkayak
5.6
No one was there but....Pros:I left a note on my paper for someone to call since nobody was there And the lady called me even at a decent time she was super nice about everything as well!Cons:That nobody was thereReviewed Dec 28 2017
review fromkayak

Where can I find Hertz hire cars in Toledo?

11013 Airport Highway, Hertz car hires

Address

11013 Airport Highway

Hours

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00

Phone

+1 419 866 3400

Address

2544 N Reynolds Rd

Hours

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday09:00 - 12:00

Phone

+1 419 216 9198

Good to know

Most popular location

2544 N Reynolds Rd

Most popular car type

Standard

FAQs about hiring a car from Hertz in Toledo

  • Standard (Kia Soul or similar) is the most frequently booked car hire type from Hertz in Toledo.

  • Hertz has 2 car hire locations in Toledo. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes