Guest reviews
Overall rating
8,1
Excellent
Based on 10 reviews
Cleanliness
8,8
Comfort
8,8
Pickup/dropoff
7,0
Value for money
7,8
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent reviews
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car was clean
drop the car
great car
picked up the car
car was great
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rented a car
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7,2
Car was fine
Pros: Car was fine. Wish it had a cd player for books on CD. Otherwise it was the right car for my trip
Cons: The San Bruno office feels like a fly-by-night store front operation. I waited 25 minutes to get my car and the agent at the desk kept saying 5 minutes. She was listening to a conference call training while I waited. I learned about how Hertz wants to handle car damage challenges from clients. Fascinating. No magazines or water. The walls are dirty too. When I dropped off the car nobody was in the office. I banged on the door that led to their garage. Eventually a guy came out and took my car keys. No receipt. He had me write down my email. It felt very unprofessional.
review from
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10,0
Pros: very nice and friendly person helped me. They drove me to the airport!
review from
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10,0
Recommended
Pros: The extra service was above and beyond. Props!
Cons: The manager John ran a good shop.
review from
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10,0
Bowie the Hertz employee was very helpful with all
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Where can I find Hertz hire cars in San Bruno?
958 El Camino Real, Hertz car hire
Address
958 El Camino RealPhone
+1 650 876 1866FAQs about hiring a car from Hertz in San Bruno
How many car hire locations does Hertz have in San Bruno?
Hertz has 1 car hire location in San Bruno. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: San Francisco Airport (SFO)?
Yes
Does Hertz offer shuttle or airport pick-up services from San Francisco Airport (SFO)?
Yes