Guest reviews
Overall rating
8,1
Excellent
Based on 10 reviews
Cleanliness
8,8
Comfort
8,8
Pick-up/Drop-off
7,0
Value for money
7,8
Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveller rating
3
1
0
0
0
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7,2
Car was fine
Pros: Car was fine. Wish it had a cd player for books on CD. Otherwise it was the right car for my trip
Cons: The San Bruno office feels like a fly-by-night store front operation. I waited 25 minutes to get my car and the agent at the desk kept saying 5 minutes. She was listening to a conference call training while I waited. I learned about how Hertz wants to handle car damage challenges from clients. Fascinating. No magazines or water. The walls are dirty too. When I dropped off the car nobody was in the office. I banged on the door that led to their garage. Eventually a guy came out and took my car keys. No receipt. He had me write down my email. It felt very unprofessional.
review from
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10,0
Pros: very nice and friendly person helped me. They drove me to the airport!
review from
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10,0
Recommended
Pros: The extra service was above and beyond. Props!
Cons: The manager John ran a good shop.
review from
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10,0
Bowie the Hertz employee was very helpful with all
review from
Other suppliers in San Bruno scored
Where can I find Hertz hire cars in San Bruno?
958 El Camino Real, Hertz car hire
Address
958 El Camino RealHours
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | |
| Sunday |