Guest reviews
Overall rating
7,3
Good
Based on 5 reviews
Cleanliness
7,2
Comfort
7,6
Pickup/dropoff
6,8
Value for money
7,6
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent reviews
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car was clean
pick up and drop
drop the car
great car
picked up the car
car was great
rented a car
friendly staff
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4,8
Cons: They didn't have a car for me on the time or day that I need it. I prepaid for my rental 2 months in advance, when I arrived I had to wait 25 minutes before they told me they didn't have a car for me. My ride had already left and had to find another to get back. That night I had to pay for a taxi
review from
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2,0
Reservation not well coordinated
Pros: nothing
Cons: Online reservation made a time commitment that brick and mortar couldn't fulfill. I ended up not renting the car and wasted about an hour on my vacation day.
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10,0
Roomy car, great customer service!
Pros: The car was roomy, ready to go, and easy to drive. Drop-off outside of regular office hours was easy.
Cons: They don't accept debit cards for payment, without putting a pretty big deposit on hold. I didn't know that, or would have brought a different card or cash.
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10,0
Easy and inexpensive
Pros: Nice clean inexpensive rental. Helpful and courteous staff
review from
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9,6
Cons: I could have used some instruction using the car...
review from
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10,0
Roomy car, great customer service!
Pros: The car was roomy, ready to go, and easy to drive. Drop-off outside of regular office hours was easy.
Cons: They don't accept debit cards for payment, without putting a pretty big deposit on hold. I didn't know that, or would have brought a different card or cash.
review from
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10,0
Easy and inexpensive
Pros: Nice clean inexpensive rental. Helpful and courteous staff
review from
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9,6
Cons: I could have used some instruction using the car...
review from
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4,8
Cons: They didn't have a car for me on the time or day that I need it. I prepaid for my rental 2 months in advance, when I arrived I had to wait 25 minutes before they told me they didn't have a car for me. My ride had already left and had to find another to get back. That night I had to pay for a taxi
review from
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2,0
Reservation not well coordinated
Pros: nothing
Cons: Online reservation made a time commitment that brick and mortar couldn't fulfill. I ended up not renting the car and wasted about an hour on my vacation day.
review from
Where can I find Hertz hire cars in Newark?
1071 N 21st Street, Hertz car hire
Address
1071 N 21st StreetPhone
+1 740 366 9500FAQs about hiring a car from Hertz in Newark
How many car hire locations does Hertz have in Newark?
Hertz has 1 car hire location in Newark. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Columbus Airport (CMH)?
Yes
Does Hertz offer shuttle or airport pick-up services from Columbus Airport (CMH)?
Yes