Guest reviews
Overall rating
7,4
Good
Based on 3 846 reviews
Cleanliness
7,9
Comfort
8,3
Pickup/dropoff
8,6
Value for money
8,4
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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10,0
Pros: Nice , friendly customer service
Cons: Gas tank wasn’t full at rental. Hard to gauge how much to put in when filling up at return
review from
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10,0
Pros: I had a perfect car for round-state road trip.
review from
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2,0
systems were failing car was faulty
Cons: Systems did not work It took an hour to provide service to 3 customers Car was dirty and faulty - two warning indicators in the dashboard Can was not ready on time Facility was dirty - the drinking water were dirty with some strange substance inside
review from
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8,8
Cons: The employees misinformed me about how to pay for the Golden Gate Bridge toll crossing. Two different employees told me to pay immediately through PlatePass, which is incorrect (they take a few weeks to post a bill and do not notify you when this happens). This resulted in additional charges to my account. The correct site is through bayareafastrak.org.
review from
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8,8
Cons: I was proposed an insurance of allianz while the one from hertz was cheaper and actually covered more.
review from
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7,6
Great staff. Dirty car.
Pros: Fast service: no waiting 20min while they type in silence on outdated software like other rental places. Competent and friendly staff. Competitive pricing.
Cons: Vehicle smelled musky and damp -- it had been stored with windows cracked open. Upholstery had some stains, and there was dirt in some corners.
review from
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8,0review from
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10,0
Pros: Nice , friendly customer service
Cons: Gas tank wasn’t full at rental. Hard to gauge how much to put in when filling up at return
review from
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10,0
Pros: I had a perfect car for round-state road trip.
review from
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8,8
Cons: The employees misinformed me about how to pay for the Golden Gate Bridge toll crossing. Two different employees told me to pay immediately through PlatePass, which is incorrect (they take a few weeks to post a bill and do not notify you when this happens). This resulted in additional charges to my account. The correct site is through bayareafastrak.org.
review from
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8,8
Cons: I was proposed an insurance of allianz while the one from hertz was cheaper and actually covered more.
review from
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7,6
Great staff. Dirty car.
Pros: Fast service: no waiting 20min while they type in silence on outdated software like other rental places. Competent and friendly staff. Competitive pricing.
Cons: Vehicle smelled musky and damp -- it had been stored with windows cracked open. Upholstery had some stains, and there was dirt in some corners.
review from
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8,0review from
Where can I find Hertz hire cars in Mountain View?
Ames Research Ctr, Hertz car hire
Address
Ames Research CtrPhone
+1 650 623 0179FAQs about hiring a car from Hertz in Mountain View
How many car hire locations does Hertz have in Mountain View?
Hertz has 2 car hire locations in Mountain View. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: San Francisco Airport (SFO)?
Yes
Does Hertz offer shuttle or airport pick-up services from San Francisco Airport (SFO)?
Yes
