Book Hertz hire cars in Miami Beach

Reviews for Hertz in Miami Beach

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pick up the carlocation was closed

car availablepick up and drop

car was cleanfriendly staff

rented a cargreat experience

wrong locationcredit card

3.2

Cons:I was told at the Orlando airport counter that I could drop off the car at 530 Collins Ave as long as it was by the time I recorded my pick up which was 9:40. I asked him what time they closed and he said I was ok as long as I dropped it by that time. I got to the location, couldn’t even find where to park and notice it looked like it was closed. I was in the car so I asked someone on the sidewalk if they could tell what the sign said on the door. The hours where until 6:00 ad of course I was there to return it at 6:30. Way before I even had to! I tried calling, couldn’t get anyone. Waited several minutes on an alley smack in the middle of South Beach. My sister checked google for other locations while I was on my phone waiting to speak to someone. Found out I could go to 247 - 20 St at the beach and they were open until 8:30. Got there, difficult to identify, finally speaking to someone on a screen. Left car and key and she asked me if I wanted a printed copy of receipt or email. I said to email, she verdes the correct one and said the confirmation was on its way. This was two days ago and so far nothing received! Very dissatisfied with Hertz!!!Reviewed May 8 2018

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5.2

Hidden charges, unclear extras, unhelpful dealingPros:Car was fine, clean, etc.Cons:Having complained three times to Hertz since my return, and not being satisfied with the responses, I will now be writing to Kayak to ask you not to deal with them any more until the alter how they deal with customers. Rather than an expected approx $40 to be charged on collection, I was charged over $150 for things I did not understand and have struggled to have Hertz explain to me since. This was despite having a pre-paid insurance (via Kayak) that I showed at the collection desk and have also sent to Hertz since. They are frankly terrible to deal with and I will be writing to you with fuller details.Reviewed Jan 18 2017

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8.0

Pros:Easy process to pickup and drop-off.Cons:I was given a midsize car instead of the full-size I had reserved.Reviewed Apr 9 2019

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8.8

It was greatPros:Big car ComfortableCons:Late pickup: 9:15 instead of 8 Gas was lower at pickup than it was told but they also owered the price for thatReviewed Jan 2 2016

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4.0

Overall mediocrePros:The on screen check-in "expert", Kathy, was excellent, very knowledgeable and clear.Cons:The car's air conditioning conked out on the drive to Palm Beach from Miami. It seemed that the engine for this small car just was not able to handle highway speed and AC. However, interestingly, on the return drive, the AC worked fine. (Perhaps it just needed the 3 hour rest it had.) The on screen person for the return processing, did not know that he was supposed to process returns -- he got up, went to see his supervisor, I think, and returned then knowing that he was supposed to process returns. He may have been new, but was clearly not well trained. Odd. The car's back seat was rather dirty -- looked like the vacuum just missed it. Fortunately, we just needed the front seats. Overall, I would not rent that particular car again, but the experience was mediocre, not terrible, in general.Reviewed Dec 5 2015

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2.0

Pros:The staff offre the agence for the pick up at hertz sully qiles beach was totaly incompétent and dihonest.Cons:I booked a convertible car ,it was confirmed by hertz ,i did 30 miles to go to pick-up the car booked and when i arrived the Guy from the agency said me :sorry we don t have the car , perhaps a problem in the hertz software. He gave me an anoyReviewed Aug 16 2019

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2.8

Don't drop off in Miami BeachPros:NothingCons:It's in a very classy hotel. People were snobby at hotel. Didn't have a shuttle or drop offReviewed Apr 4 2016

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2.0

Cons:My debit card was alittle damaged from the back that it wouldn’t swipe they didn’t NOT want to Type in my information and basically we’re no help. I had to walk up and down south beach with my bags looking for another car rental place.Reviewed Jun 11 2019

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7.2

Pros:I returned car and just found a unexplained charge on my credit card the same day. Kinda shady, so they will be receiving a call from me in the morning.Reviewed May 31 2017

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9.6

Cons:I think the car rental place closing at 5 on Monday is ridiculous. Everything else was great.Reviewed Aug 13 2019

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10.0

Easy and helpfulPros:All was goodCons:NothingReviewed Feb 24 2017

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10.0

Cons:Not easy to find the place even with Google Maps.Reviewed Sep 13 2019

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• What is the most popular car hire from Hertz in Miami Beach?

  Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Hertz in Miami Beach.

• How many car hire locations does Hertz have in Miami Beach?

  Hertz has 3 car hire locations in Miami Beach. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Miami airport (MIA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Miami airport (MIA)?

  Yes