Guest reviews
Overall rating
7,6
Good
Based on 2 259 reviews
Cleanliness
8,6
Comfort
8,6
Pickup/dropoff
8,3
Value for money
8,7
Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
airport location
car smelled
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2,0
They had no cars!
Cons: We had a reservation. Avis even said they had our reservation. But they had no cars. So, yeah, that wasn't ver helpful.
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8,0
Pros: Quickness
review from
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6,8
Pros: Easy of pickup/return
Cons: That it was not possible to drop off the car at the end of the rental. I had to keep the car overnight at my own expense.
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7,6
Bait and switch
Pros: Nothing good to say
Cons: The lady wanted to put us in a beatle. I ordered 5 passenger car with two bags. She wanted to make us pay $70 more for a similar car. I showed her what we ordered and insisted she upgrade us if she didn't have what we ordered. After threats to call Avis and complain she then was able to find a car and keep the original price. Not happy with how she handled herself or represented the company. Your staff needs to be retrained. I will question if I will use your company again because of how we were treated.
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8,4
Cons: long wait to get car
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10,0
Pros: I love everything.. we bought a 3 day rental for $50 on an economy size car and got there and was upgraded to. Kia Soul Crossover for no extra money.. what a value!
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10,0
Amazing
Pros: Good customer service
Cons: Nothing lol
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8,0
Pros: Quickness
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6,8
Pros: Easy of pickup/return
Cons: That it was not possible to drop off the car at the end of the rental. I had to keep the car overnight at my own expense.
review from
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7,6
Bait and switch
Pros: Nothing good to say
Cons: The lady wanted to put us in a beatle. I ordered 5 passenger car with two bags. She wanted to make us pay $70 more for a similar car. I showed her what we ordered and insisted she upgrade us if she didn't have what we ordered. After threats to call Avis and complain she then was able to find a car and keep the original price. Not happy with how she handled herself or represented the company. Your staff needs to be retrained. I will question if I will use your company again because of how we were treated.
review from
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8,4
Cons: long wait to get car
review from
Where can I find Avis hire cars in Miami Beach?
2318 Collins Avenue (at 23rd Street), Avis car hire
Address
2318 Collins Avenue (at 23rd Street)Phone
+1 305 538 4441FAQs about hiring a car from Avis in Miami Beach
How many car hire locations does Avis have in Miami Beach?
Avis has 2 car hire locations in Miami Beach. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Miami Airport (MIA)?
Yes
Does Avis offer shuttle or airport pick-up services from Miami Airport (MIA)?
Yes