Guest reviews
Overall rating
6,9
Good
Based on 22 reviews
Cleanliness
7,2
Comfort
7,3
Pick-up/Drop-off
6,8
Value for money
7,0
Pros
"Friendly & efficient customer service."
(in 713 reviews)
"Great car and great people"
(in 6921 reviews)
"Great location n great service."
(in 2527 reviews)
Cons
"Customer service was great ."
(in 713 reviews)
"Terrible location, terrible customer service."
(in 677 reviews)
"Showed up, no cars available."
(in 361 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
pick up the car
car was clean
pick up and drop
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
-
2,0
Pros: Easy pick up.
Cons: Unfairly charged for extra day of car rental that I never utilized.
review from
-
4,0
Pros: Friendly staff member
Cons: Not allowing me to pay ahead for a size of car that was t available, or once that had been realized, giving the staff member the tools he needed to help rectify the situation for me instead of making him ask me to get a refund myself and rebook.
review from
-
2,0
Pros: Nothing cause I never got the car
Cons: Well if your system did not alow me to make a reservation to pick up a car when the hertz was closed that would have been nice
review from
-
10,0
Great service, excellent quality car
Pros: People at Hertz were kind and helpful. Car was spotless and performed great.
Cons: Windshield wipers were shot, so I had to grab a new pair
review from
-
2,0
Cons: The car didn’t have a full tank of gas when I picked it up. I returned it with a full tank of gas as instructed, but was refused any sort of credit or reimbursement for the difference. I do not recommend Hertz.
review from
-
8,0
Pros: Overall, I was pretty happy with this car rental. The car itself was fairly clean and very comfortable to drive. I like that this particular Hertz location will pick you up and drop you off at home, saving us money on a taxi. The service was all around very friendly as well.
Cons: I had to dock points slightly in my rating, as our pick-up was 30 minutes late. This was due to a mistake on Hertz's end, and they were very apologetic.
review from
-
10,0
Pros: The staff was attentive and great. I really appreciated it!
review from
-
8,0
Pros: processed quickly
Cons: wouldn't let me return car to another Hertz that was closer
review from
-
2,0
Office closed when arrived to pick up car
Cons: The email I got failed to mention that even though we were told to pick up the car at 12:00 that the office closed at 12:00 and no one would be there for us to actually get the car. We arrived at 12:15 and had to make other more expensive arrangements. I was not impressed at all.
review from
-
7,6
Pros: Friendly service
Cons: Bit of a wait at the times I was there
review from
-
2,0
DON'T USE HERTZ
Pros: Nothing, they lost my business
Cons: Everything
review from
-
10,0
Pros: Great service, good deal- very cheap. We hot a free upgrade.
review from
-
10,0
Great service, excellent quality car
Pros: People at Hertz were kind and helpful. Car was spotless and performed great.
Cons: Windshield wipers were shot, so I had to grab a new pair
review from
-
10,0
Pros: The staff was attentive and great. I really appreciated it!
review from
-
10,0
Pros: Great service, good deal- very cheap. We hot a free upgrade.
review from
-
8,0
Pros: Overall, I was pretty happy with this car rental. The car itself was fairly clean and very comfortable to drive. I like that this particular Hertz location will pick you up and drop you off at home, saving us money on a taxi. The service was all around very friendly as well.
Cons: I had to dock points slightly in my rating, as our pick-up was 30 minutes late. This was due to a mistake on Hertz's end, and they were very apologetic.
review from
-
8,0
Pros: processed quickly
Cons: wouldn't let me return car to another Hertz that was closer
review from
-
7,6
Pros: Friendly service
Cons: Bit of a wait at the times I was there
review from
-
2,0
Pros: Easy pick up.
Cons: Unfairly charged for extra day of car rental that I never utilized.
review from
-
4,0
Pros: Friendly staff member
Cons: Not allowing me to pay ahead for a size of car that was t available, or once that had been realized, giving the staff member the tools he needed to help rectify the situation for me instead of making him ask me to get a refund myself and rebook.
review from
-
2,0
Pros: Nothing cause I never got the car
Cons: Well if your system did not alow me to make a reservation to pick up a car when the hertz was closed that would have been nice
review from
-
2,0
Cons: The car didn’t have a full tank of gas when I picked it up. I returned it with a full tank of gas as instructed, but was refused any sort of credit or reimbursement for the difference. I do not recommend Hertz.
review from
-
2,0
Office closed when arrived to pick up car
Cons: The email I got failed to mention that even though we were told to pick up the car at 12:00 that the office closed at 12:00 and no one would be there for us to actually get the car. We arrived at 12:15 and had to make other more expensive arrangements. I was not impressed at all.
review from
-
2,0
DON'T USE HERTZ
Pros: Nothing, they lost my business
Cons: Everything
review from
Where can I find Hertz hire cars in Medford?
242 Mystic Avenue, Hertz car hire
Address
242 Mystic AvenueHours
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday |
Phone
+1 781 306 0610FAQs about hiring a car from Hertz in Medford
How many car hire locations does Hertz have in Medford?
Hertz has 1 car hire location in Medford. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Logan Intl airport (BOS)?
Yes
Does Hertz offer shuttle or airport pick-up services from Logan Intl airport (BOS)?
Yes