Pros: CUSTOMER SERVICE CLEAN CAR GOOD PRICE
Not the requested car
Pros: Convenient pick up and drop off
Cons: Requested a Toyota Corolla but was given a Kia Soul. Car used too much gas
Pros: Booked through third party so pricing was competitive. Class of car that I was expecting was not available. Staff worked with me and gave me a higher class vehicle that was more comfortable with comparable gas mileage. Thanks guys
Cons: Third party didn't mention deposit
Cons: The email confirmation gave us the wrong pick-up address. No phone number was provided. Google and Hertz customer service provided wrong phone numbers. The national Hertz customer service call center was very poor. They couldn’t give us a phone number and didn’t seem like they knew what they were doing. Also, the Hertz location only had a small vertical flag on a pole for street signage. Very difficult to find. It took us almost 30 minutes to find the place.
Cons: Made a reservation for a mini van. When I arrived at the Hertz location in Matteson, IL, there was no car available. Not were there any minivans available at another Chicagoland location (or at least that's what I was told by the ladies at the service desk). WILL NOT RENT FROM HERTZ AGAIN.
Cons: I don't like the extra $200 hold that is added to the actual car balance.
|Monday||08:00 - 17:00|
|Tuesday||08:00 - 17:00|
|Wednesday||08:00 - 17:00|
|Thursday||08:00 - 17:00|
|Friday||08:00 - 17:00|
|Saturday||09:00 - 12:00|
Hertz has 1 car hire location in Matteson. Take a look at our Hertz hire location map to find the best car hires near you.
No (according to our data)