Cons: I don't like the extra $200 hold that is added to the actual car balance.
Jan 7 2017
Cons: Made a reservation for a mini van. When I arrived at the Hertz location in Matteson, IL, there was no car available. Not were there any minivans available at another Chicagoland location (or at least that's what I was told by the ladies at the service desk). WILL NOT RENT FROM HERTZ AGAIN.
Nov 29 2017
Cons: The email confirmation gave us the wrong pick-up address. No phone number was provided. Google and Hertz customer service provided wrong phone numbers.
The national Hertz customer service call center was very poor. They couldn’t give us a phone number and didn’t seem like they knew what they were doing.
Also, the Hertz location only had a small vertical flag on a pole for street signage. Very difficult to find. It took us almost 30 minutes to find the place.
Mar 20 2018
Pros: Booked through third party so pricing was competitive. Class of car that I was expecting was not available. Staff worked with me and gave me a higher class vehicle that was more comfortable with comparable gas mileage. Thanks guys
Cons: Third party didn't mention deposit
Apr 9 2018
Not the requested car
Pros: Convenient pick up and drop off
Cons: Requested a Toyota Corolla but was given a Kia Soul. Car used too much gas
Jun 11 2018
Pros: CUSTOMER SERVICE CLEAN CAR GOOD PRICE
6 travellers who hired a car in Matteson gave the car agency they used an average rating of 6,9
Car hire locations in Matteson
FAQs about hiring a car in Matteson
What is the best car hire agency in Matteson?
Based on ratings and reviews from real users on KAYAK, the best car hire companies in Matteson are Enterprise (8,5, 12802 reviews), and Hertz (7,7, 9 reviews).