Book Hertz hire cars in Lombard

Lombard, IL, United States
Oct 7 — Oct 14
Same drop-off
Lombard, IL, United States
Fri 7/10
Noon
Fri 14/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Lombard

Overall rating4.4 OkayBased on 9 reviews
Cleanliness
5.1
Comfort
4.8
Overall
4.2
Pick-up/Drop-off
4.0
Value for money
4.2

Recent reviews

Traveller rating
2
0
1
4
0
Find reviews that mention:
2.8
Pros:Very littleCons:Don’t rent a car here.Reviewed Apr 26 2019
review fromkayak
9.2
Pros:Very cleanCons:The Bluetooth connection to the car had a lag that was a bit of a pain. It seems to be a factory issue but it still was a bother.Reviewed Apr 24 2019
review fromkayak
2.0
Poor ServicePros:Nothing, wasted 1 1/2 hours to get a rental car.Cons:Too many requirements. I ended up going to Budget, they are great!Reviewed Jan 28 2018
review fromkayak
8.4
Very Good overallPros:Liked the serviceCons:No personal attentionReviewed Jul 4 2017
review fromkayak
4.4
Poor customer service.Pros:The car we rented was clean and comfortable.Cons:We arrived late, they had given away our car and forced us to upgrade at additional cost. They said it was required by the policy to release a reservation if we were over two hours late. However, in all our communications we could not find this policy, nor could the agent. We tried to return the car early but they said there was no early drop-off box at our location, however, four of us saw the drop off box. This forced us to return it to another location far out of our way which also incurred an additional fee. In the fine print, they had hidden multiple excessive fees; a fee to return the car early, a fee if we did not notify them within 24 hours that we were returning it early, a fee to return it to another location, as well as the original increase in price when they gave away our reserved car and forced us to upgrade. When we called to notify them of our early return, using the only customer service number on the papers they gave us, the number sent us to Dollar instead of to Hertz. They tried to transfer us and hung up on us twice. Eventually, we had to dig on the internet to find another number, but the people we talked to at Hertz were no more helpful than those at Dollar. In all the people we talked to in person and on the phone, none of them attempted to resolve our issue or find alternative solutions to our difficulties. They were only interested in using policies to dismiss themselves of responsibility for the issue. If customer service is about trying to help the customer, we received none, only fees, upcharges, inconvenience, and dismissal.Reviewed Jun 1 2017
review fromkayak
2.0
CancelledCons:Car was too small, smaller than advertised on website. Car was filthy. Hertz employee was rude.Reviewed Apr 3 2017
review fromkayak
2.0
Pros:NothingCons:I placed a complaint with Hertz and they were very inconsiderate. The location I picked the car was hostile and awful to say the least. I sent Hertz pictures and entire communication.Reviewed Feb 9 2017
review fromkayak

Where can I find Hertz hire cars in Lombard?

633 E Roosevelt Road, Hertz car hires

Address

633 E Roosevelt Road

Hours

Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Tuesday07:30 - 18:00
Monday07:30 - 18:00
Friday07:30 - 18:00

Phone

+1 630 268 9324

FAQs about hiring a car from Hertz in Lombard