Lombard car hire

Lombard car hire

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Same drop-off
Lombard, IL, United States
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Wed 12/4
Midday
Sat 12/7
Midday
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Lombard, IL, United States

Lombard car hire information

Pick-up location Lombard
Hire locations 3

Lombard car hire reviews and directory

Rated no. 1
Hertz
Best rated
4,4 Okay (7 reviews)
1 location in Lombard
Hertz
Locations in Lombard
633 E Roosevelt Road
+1 630 268 9324
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday
Sunday
  • 4.0
  • 5.4
  • 4.9
  • 3.7
  • 4.0
Recent reviews
2,0 Mediocre
Feb 9 2017
Pros: Nothing
Cons: I placed a complaint with Hertz and they were very inconsiderate. The location I picked the car was hostile and awful to say the least. I sent Hertz pictures and entire communication.
2,0 Mediocre
Apr 3 2017
Cancelled
Cons: Car was too small, smaller than advertised on website. Car was filthy. Hertz employee was rude.
4,4 Okay
Jun 1 2017
Poor customer service.
Pros: The car we rented was clean and comfortable.
Cons: We arrived late, they had given away our car and forced us to upgrade at additional cost. They said it was required by the policy to release a reservation if we were over two hours late. However, in all our communications we could not find this policy, nor could the agent. We tried to return the car early but they said there was no early drop-off box at our location, however, four of us saw the drop off box. This forced us to return it to another location far out of our way which also incurred an additional fee. In the fine print, they had hidden multiple excessive fees; a fee to return the car early, a fee if we did not notify them within 24 hours that we were returning it early, a fee to return it to another location, as well as the original increase in price when they gave away our reserved car and forced us to upgrade. When we called to notify them of our early return, using the only customer service number on the papers they gave us, the number sent us to Dollar instead of to Hertz. They tried to transfer us and hung up on us twice. Eventually, we had to dig on the internet to find another number, but the people we talked to at Hertz were no more helpful than those at Dollar. In all the people we talked to in person and on the phone, none of them attempted to resolve our issue or find alternative solutions to our difficulties. They were only interested in using policies to dismiss themselves of responsibility for the issue. If customer service is about trying to help the customer, we received none, only fees, upcharges, inconvenience, and dismissal.
8,4 Excellent
Jul 4 2017
Very Good overall
Pros: Liked the service
Cons: No personal attention
2,0 Mediocre
Jan 28 2018
Poor Service
Pros: Nothing, wasted 1 1/2 hours to get a rental car.
Cons: Too many requirements. I ended up going to Budget, they are great!
9,2 Excellent
Apr 24 2019
Pros: Very clean
Cons: The Bluetooth connection to the car had a lag that was a bit of a pain. It seems to be a factory issue but it still was a bother.
2,8 Mediocre
Apr 26 2019
Pros: Very little
Cons: Don’t rent a car here.
Rated no. 2
Budget
2,0 Mediocre (3 reviews)
1 location in Lombard
Budget
Locations in Lombard
1101 East Roosevelt Road
+1 630 495 2080
Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday07:00 - 15:00
Sunday09:00 - 13:00
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2,0 Mediocre
Apr 28 2016
I guess they call it Budget for a reason...
Pros: Ease of booking through Kayak. nothing else.
Cons: When I picked up the car, it was in a seedy location on a lot that was shared with uhaul. my rental was the only budget rental on the lot. The attendant looked like she just woke up in the back, and didn't do a walkthrough to check for damage (and there was a lot!), the car was filthy inside and out and high mileage. There was tobacco and trash inside the car, It smelled horrible inside, and the rental agreement from the previous renter was on the passenger seat. The rental was in chicago area but for some reason the license plate said Florida. It felt like the car was someone's personal car that they just decided to rent out. Also, the price of the rental i found out later was much more than other comparable car rental places in the area. upon returning the car, it was like a cattle call, they didn't say one word just gave me a receipt and walked away. I didn't get a chance to explain how bad the experience was. But I doubt they care.
2,0 Mediocre
Oct 31 2016
Terrible
Pros: They did not have the car I request
Cons: I hated it they did not have the car I requested or something similar.
2,0 Mediocre
Sep 12 2018
The story of the missing car
Pros: N/A
Cons: They did not have the car for us at pickup even though it allows us to reserve a car at this location.
Avis
avis
1 location in Lombard
Avis
Locations in Lombard
1101 East Roosevelt Road
+1 630 620 9113
Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday07:00 - 15:00
Sunday09:00 - 13:00
10 travellers who hired a car in Lombard gave the car agency they used an average rating of 3,7

Car hire locations in or near Lombard

When to book a car hire in Lombard

Average daily price per month
Car hire prices as pick-up date approaches
-1 day
-2 days

Top tips for renting a car in Lombard

  • Book your car hire in Lombard at least 1 day before your trip in order to get a below-average price

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