Book Hertz hire cars in Lafayette

Reviews for Hertz in Lafayette

Recent reviews

Traveller rating

Wonderful

3

Very Good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

1

10.0

Car was very clean. Staff at the pickup location was great. Drop off at airport a bit confusing and not particularly friendly.Reviewed Dec 28 2021

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4.0

Pros:Friendly, helpful staffCons:Had to wait 24hrs to use a MasterCard debit card, and car had a leaking tire with a spike in it that had to be filled multiple times with air throughout the trip.Reviewed Apr 24 2021

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4.0

Pros:Vehicle ran well, gas mileage good!Cons:Vehicle did not live up to ad, very small not a 7 passenger 4 bag vehicle. we had five adults and 4 bags and were cramped!Reviewed Mar 26 2021

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2.0

Pros:nothing, tried to get it cancelled for over 2 weeks, and still don't know if it was cancelled or not!!!!!Cons:answer the phone or have a customer service person, or something that would help old people, that are not computer savaory. to assist us old peopleReviewed Apr 11 2020

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8.8

Pros:The staff member I talked to was nice, I was in and out quickly and the rates were fine for the car I was driving (Chevy Sonic).Cons:I dropped off my car on a Sunday and the office was closed. I had been told to park in any of the open numbered stalls, but when I arrived the lot was full of cars that had probably also been dropped off during closed hours. It seems like they need a bigger lot if there are going to be so many cars, it was not easy to navigate, especially in the dark.Reviewed Oct 28 2019

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5.6

Pros:The manager, was not friendly, asked him if he need the insurance that I paid for, he said no didnt need to see it, didnt take me to the rental, pointed at it in the parking lot, and said thats it, didnt come out and do a walk around, for scratches or dings. suv had a very small fuel tank.Cons:the service, could of given me alittle bigger SUV, seens I was driving to flordia. couldnt write up, for me to get the suv a day earlier, so had to call the corporate office to get that done, they didnt understand why he couldnt of done either. nothing to write the time, date, milelage down.Reviewed Sep 6 2019

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2.0

Pros:UNFRIENDLY -I felt discriminatedCons:CHANGE MANAGERReviewed Aug 6 2019

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8.0

Cons:The windshield wiper fluid was frozen and unable to spray.Reviewed Feb 1 2019

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8.0

Friendly servicePros:Greeted by a VERY personable young man from WI. Sorry i failed to note his name. Easy process. Car was clean and ready to go.Cons:No mention of $200 deposit until at desk for pick up.Reviewed Jul 12 2018

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2.0

Cons:They charged $195 in hidden fees! Now I have to run around and figure how how they did it so I can contest the credit card charge!Reviewed Apr 16 2018

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7.6

No Cruise Control!!! Misinformed by clerk about paying tolls.Pros:Car was cheap, clean, reliable, and good on gas.Cons:The car didn't have cruise control, which was a big issue for such a long trip. I didn't realize until we were already packed and well on our way, or I would have requested a different car. This is something I assumed was standard on every car built since, I don't know, 1970. Also, I informed the clerk before leaving that I knew we would be passing at least two tolls without toll booths or ways to pay directly. I was told that it was no problem, that I could just go online and pay the tolls. Post rental, I find out that that is not the case, and now I just have to wait for the bill to come, which I am not happy about.Reviewed Feb 21 2018

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7.2

Pros:I liked the car.Reviewed Sep 15 2017

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More

• 2,6 /10Budget Hire Cars at Lafayette

• What is the most popular car hire from Hertz in Lafayette?

  Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type from Hertz in Lafayette.

• How many car hire locations does Hertz have in Lafayette?

  Hertz has 2 hire locations in Lafayette. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Indianapolis airport (IND)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Indianapolis airport (IND)?

  Yes