Guest reviews
Overall rating
6,5
Good
Based on 17 reviews
Cleanliness
6,7
Comfort
6,7
Pickup/dropoff
6,4
Value for money
6,4
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
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car was clean
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great car
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car was great
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rented a car
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3,2
Waste of time at the location
Pros: Waited for almost an hour while one person served the person in front of me (there were only two of us) and then the other person did paperwork .. We were on holidays and wanted to get going.. Very frustrating
review from
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2,0
Office was understaffed with a queue of at least 12 people.
Cons: My wait in queue was over 1 hour. Car was smaller than requested.
review from
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3,2
Disappointed
Pros: The location of the parking garage.
Cons: The only directions we were given was what garage to go to and to "leave the keys in the box." When we arrived to the garage after hours, we were told to go to the 10th floor. There were no Hertz signs ANYWHERE. we walked around the 10th floor for 15 minutes looking in every corner for a drop box. We finally walked all the way down to the 1st floor to find out that the Hertz office was outside on the 1st floor. Our entire drop off process was approximately 40 minutes when it should have been 5. There needs to be signs posted to show people where to go and what to do.
review from
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9,6
Pros: Pick up in la spezia was easy.
Cons: Drop off in Roma termini was slightly confusing.
review from
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3,2
Waste of time at the location
Pros: Waited for almost an hour while one person served the person in front of me (there were only two of us) and then the other person did paperwork .. We were on holidays and wanted to get going.. Very frustrating
review from
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2,0
Office was understaffed with a queue of at least 12 people.
Cons: My wait in queue was over 1 hour. Car was smaller than requested.
review from
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3,2
Disappointed
Pros: The location of the parking garage.
Cons: The only directions we were given was what garage to go to and to "leave the keys in the box." When we arrived to the garage after hours, we were told to go to the 10th floor. There were no Hertz signs ANYWHERE. we walked around the 10th floor for 15 minutes looking in every corner for a drop box. We finally walked all the way down to the 1st floor to find out that the Hertz office was outside on the 1st floor. Our entire drop off process was approximately 40 minutes when it should have been 5. There needs to be signs posted to show people where to go and what to do.
review from
Where can I find Hertz hire cars in La Spezia?
Viale San Bartolomeo 389, Hertz car hire
Address
Viale San Bartolomeo 389Phone
+39 187 512 140FAQs about hiring a car from Hertz in La Spezia
How many car hire locations does Hertz have in La Spezia?
Hertz has 1 car hire location in La Spezia. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Malpensa Airport (MXP)?
Yes
Does Hertz offer shuttle or airport pick-up services from Malpensa Airport (MXP)?
Yes
Does Hertz have a car hire location at the airport: Linate Airport (LIN)?
Yes
Does Hertz offer shuttle or airport pick-up services from Linate Airport (LIN)?
Yes
Does Hertz have a car hire location at the airport: Orio Al Serio Airport (BGY)?
No (according to our data)
Does Hertz offer shuttle or airport pick-up services from Orio Al Serio Airport (BGY)?
Yes