6.8
Cons:No one was at the counter from 9:30 until shortly after 10. My pickup time was 10.Reviewed Mar 12 2019
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6.0
Pros:The agent was really laid back and made the pick up and drop off process SUPER easy.Cons:The care they gave me is a death trap because I was driving in very wintry conditions. Places without snow and ice might have been fine.Reviewed Jan 16 2019
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2.0
No agent at pickup desk. Had to switch to competitor on the spotCons:Could not pick up car because there was no agent at the Hertz desk at MQT airport.Reviewed Sep 13 2017
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10.0
Pros:very pleasedReviewed Aug 24 2016
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2.0
Rental agent wasn't even there, so couldn't pick uCons:Rental agent wasn't even at the desk. Waited 30 min and tried calling the phone number left on a sign which went straight to voicemail. The agents at the other car rental companies' desks nearby said they hadn't even seen anyone come in today. I gave up and rented a car from National instead.Reviewed Nov 20 2015
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