Book Hertz hire cars in Florence

Florence, TO, Italy
Oct 11 — Oct 18
Same drop-off
Florence, TO, Italy
Tue 11/10
Noon
Tue 18/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Florence

Overall rating6.7 GoodBased on 123 reviews
Cleanliness
7.3
Comfort
7.1
Overall
6.7
Pick-up/Drop-off
6.4
Value for money
6.6

Recent reviews

Traveller rating
25
15
7
21
2
Find reviews that mention:
6.0
Hertz changed car rental pick-up location but only notified locally via flyer taped to the wallReviewed Sep 19 2022
review fromkayak
10.0
Customer service was greatReviewed Sep 12 2022
review fromkayak
10.0
We like the guy who take care of his chikens!!!Reviewed Sep 10 2022
review fromkayak
2.0
The location was closed and then not even open on the day we were supposed to pick up. We had no car when we arrived.Reviewed Aug 28 2022
review fromkayak
2.0
terrible customer service, was told to read the "fine print" and couldn't rent the car due to some restrictions that should have been clearly stated to customers instead of hidden in the "fine print".Reviewed Jul 20 2022
review fromkayak
4.0
I reserved an automatic car and was told by hertz that Kayak always has this problem with reservation. I was given a manual car, had to pay extra to get the one I want. Ended up $100 over the quoted price. Not sure who needs to see this. I hope it get resolved for future customers.Reviewed Jul 9 2022
review fromkayak
6.0
The pickup process took longer than expected. The cars didn’t seem to be ready for their pickup time. I don’t know what was causing the delay. It was a little anxiety producing because even though I knew I was going to get a car, I overheard someone being told there were no more cars (for a non refundable, prepaid reservation). I would suggest people go pick up their cars an hour or so before the scheduled pickupReviewed Jul 7 2022
review fromkayak
8.0
Despite my declining the insurance coverages verbally (it is provided on our AMEX credit card) and on my Hertz profile, we were charged. Admittedly, when I checked after the fact, I did sign the contract that does indicate acceptance however, it was made VERY clear no insurance.Reviewed Jun 26 2022
review fromkayak
4.0
Agents were rude and friendlyReviewed Jun 16 2022
review fromkayak
2.0
I was given a damaged car and this was not disclosed/reported to me. This was an obvious attempt to hold me responsible for a previously damaged vehicle. I lost extra 20 min finding a Hertz employee to take pics and create a report. I was charged again a drop off to another location charge although this was included in my reservation cost. Most likely not going back to HertzReviewed May 28 2022
review fromkayak
2.0
We were given a fully electric car. We have never used an electric car and didn't know how to charge it. We asked the lady who gave us the car and voiced our concerns, but she just said we'd be fine. She did not give us any directions about how to charge the vehicle even though we asked and instead just gave us a paper with some apps to use that she said would explain everything. The apps did not work well nor did they explain how to charge the car. So we ended up stranded at a station in the middle of nowhere trying to figure out how to charge the car. We called the Hertz station, and they said they would call us right back with instructions but did not call us back for an hour and a half and did not pick up our phone calls in the meantime. We finally found a local who was able to help us. It was upsetting that the car came with no instructions or guides about how to charge it and we received no help. The lady even made a comment about how if we were just going to drive to Sienna we shouldn't have needed to charge which makes it seem like our supposedly "unlimited mileage" vehicle was given to us with the expectation that we wouldn't drive more than 100 miles or so.Reviewed May 26 2022
review fromkayak
2.0
El precio no coincidía con el de la aplicación. Nos agregaron 1 seguro, nunca nos dijeron que el conductor adicional tenía costo y nos lo cobraron!Reviewed May 4 2022
review fromkayak

Where can I find Hertz hire cars in Florence?

Via Borgo Ognissanti 137r, Hertz car hires

Address

Via Borgo Ognissanti 137r

Hours

Tuesday08:00 - 18:00
Friday08:00 - 18:00
Wednesday08:00 - 18:00
Sunday08:00 - 18:00
Thursday08:00 - 18:00
Monday08:00 - 18:00
Saturday08:00 - 18:00

Phone

+39 055 239 8205

Address

A Vespucci Airport

Hours

Tuesday08:00 - 18:00
Friday08:00 - 18:00
Wednesday08:00 - 18:00
Sunday08:00 - 18:00
Thursday08:00 - 18:00
Monday08:00 - 18:00
Saturday08:00 - 18:00

Phone

+39 055 307370

Address

Via Del Sansovino 53

Hours

Tuesday08:30 - 18:30
Friday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Monday08:30 - 18:30
Saturday08:00 - 18:00

Phone

+39 055 713 5172

Address

Via Alamanni 35e

Hours

Tuesday08:00 - 18:00
Friday08:00 - 18:00
Wednesday08:00 - 18:00
Sunday08:00 - 18:00
Thursday08:00 - 18:00
Monday08:00 - 18:00
Saturday08:00 - 18:00

Phone

+39 055 239 8205

Address

Via Giorgio Ambrosoli 30

Hours

Tuesday14:30 - 18:3008:30 - 18:30
Friday14:30 - 18:3008:30 - 18:30
Wednesday14:30 - 18:3008:30 - 18:30
Thursday08:30 - 18:3014:30 - 18:30
Monday08:30 - 18:3014:30 - 18:30
Saturday09:00 - 13:00

Phone

+39 055 095 0022

Good to know

Most popular location

Via Borgo Ognissanti 137r

Top tips for hiring a car from Hertz in Florence

  • Supplier choice car hire from Hertz in Florence are around 44% cheaper than other car types, on average.

FAQs about hiring a car from Hertz in Florence