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2.0
Customer service line for canceling was AWFULReviewed Mar 24 2022
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4.0
Pros:Drop off easy. It was not open. Pick up the staff were poor. I rented a SUV, they tried to give me a minivan. When I told the clerk this he ask me in a rude manner why I needed an suv. He then switched my to an suv gave me the keys and told me the car was outside to the right. 5 mins later I came back in and informed him that there were no vehicles fitting his description to the right. I informed him that there was a vehicle fitting that description at the left of the building.. at which he said then that's the one. This is the first time that I have rented a car (with the exception of at an airport) where a staff member did not walk me to the car did a basic inspection.Cons:Greet the customer like you would like to be greeted, show the client the to the vehicle and give a brief tutorial of some basic functions - like starting the car, adjusting the seat, the mirrors, - just some basic safety functions. It shows you care and perhaps the next time the client rents a car she/he may remember the professionalism at this dealer and price point would not be the only consideration in renting a car.Reviewed Apr 5 2021
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10.0
Pros:Staff was great, very friendly.Cons:location is hard to findReviewed Sep 2 2020
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10.0
Pros:The staff was friendly and very informative. The car was clean, good in gas.Cons:The car tires pressure was low.Reviewed Jun 27 2019
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2.0
Pros:Terrible customer serviceCons:Terrible customer serviceReviewed Sep 10 2018
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10.0
Pros:Car was exactly as expected, ran well, no problems; friendly helpful service people, no difficulties or delays.Reviewed Mar 21 2018
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10.0
Truckin!Pros:Great Toyota Tundra Pick Up Truck needed for a business opportunity. Located 3 miles from my office, very convenient. Enjoyed the Sirius XM radio stations.Cons:I had to return it.Reviewed Oct 5 2017
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10.0
Professional experiencePros:Quick, and clear on issues.Reviewed Sep 20 2017
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10.0
Best car rental experiencePros:Great people, upgraded to a Land Rover.Cons:NothingReviewed Aug 22 2017
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10.0
Jetted around in our Jetta!Pros:Friendly staff. Zoom! Zoom!Reviewed Jun 13 2017
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2.0
Horrible, wouldn't recommend renting from herePros:NothingCons:One of the worst rentals I have ever had. I travel for work, rented an economy car (am a hertz gold plus member as well) and ended up getting a little Yaris that wouldn't go over 60 mph. The doors had to be locked from the inside. Absolute nightmare. When I took it back after the rental was complete, the agent asked how things were and I told him what was wrong with the car. He was so nasty and argued with me for 10 minutes stating that a Yaris isn't supposed to go over 60 mph. I'm disgusted. He was so rude. I have never heard of a car, especially in America, not able to go over 60 mph. This is a first world country. Horrible experience hertz. I won't rent with you again.Reviewed Mar 21 2017
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5.6
Not used to getting well used cars from rental comPros:The cost was good for a one way rental. Most other companies had a fairly expensive surchargeCons:The car itself was well worn, with scratches and dents on nearly every panel of the car. It also sounded like it had been driven hard and not properly maintained.Reviewed Mar 6 2017
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