Guest reviews
Overall rating
7,4
Good
Based on 3 850 reviews
Cleanliness
8,5
Comfort
8,4
Pick-up/Drop-off
8,7
Value for money
8,5
Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveller rating
8
0
1
0
2
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
car available
easy drop
great car
friendly staff
wrong location
location was closed
rented the car
great service
quick and easy
great experience
great price
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10,0
Pros: The staff was friendly and very informative. The car was clean, good in gas.
Cons: The car tires pressure was low.
review from
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2,0
Pros: Terrible customer service
Cons: Terrible customer service
review from
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10,0
Pros: Car was exactly as expected, ran well, no problems; friendly helpful service people, no difficulties or delays.
review from
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10,0
Truckin!
Pros: Great Toyota Tundra Pick Up Truck needed for a business opportunity. Located 3 miles from my office, very convenient. Enjoyed the Sirius XM radio stations.
Cons: I had to return it.
review from
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10,0
Professional experience
Pros: Quick, and clear on issues.
review from
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10,0
Best car rental experience
Pros: Great people, upgraded to a Land Rover.
Cons: Nothing
review from
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10,0
Jetted around in our Jetta!
Pros: Friendly staff. Zoom! Zoom!
review from
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2,0
Horrible, wouldn't recommend renting from here
Pros: Nothing
Cons: One of the worst rentals I have ever had. I travel for work, rented an economy car (am a hertz gold plus member as well) and ended up getting a little Yaris that wouldn't go over 60 mph. The doors had to be locked from the inside. Absolute nightmare. When I took it back after the rental was complete, the agent asked how things were and I told him what was wrong with the car. He was so nasty and argued with me for 10 minutes stating that a Yaris isn't supposed to go over 60 mph. I'm disgusted. He was so rude. I have never heard of a car, especially in America, not able to go over 60 mph. This is a first world country. Horrible experience hertz. I won't rent with you again.
review from
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5,6
Not used to getting well used cars from rental com
Pros: The cost was good for a one way rental. Most other companies had a fairly expensive surcharge
Cons: The car itself was well worn, with scratches and dents on nearly every panel of the car. It also sounded like it had been driven hard and not properly maintained.
review from
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10,0
Alex and crew were great in danbury ct
Pros: Alex made a change for me at closing time. Very nice of him to do that. And kept the same rate.
Cons: Due to rushing at last minute car was not inspected and there were already stains on front seat. There was no way for me to prove that they were already there before I rented the car. It did Not cause any problems but I suppose it could have.
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10,0
Mike and his co-workers did an excellent job.
Pros: They were easy to work with, responsive and friendly. And the car exceeded expectations. I rent frequently and am not usually so thoroughly satisfied so this was a pleasant experience. I hope I can repeat it in the future. Hertz is usually better than most rental companies and so my expectations for them always have a higher starting point. But they still did very well by me this Tim's.
review from
Where can I find Hertz hire cars in Danbury?
1 Tooley Lane, Hertz car hire
Address
1 Tooley LaneHours
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 09:00 - 12:00 |
| Sunday |