Book Hertz hire cars in Conyers

Reviews for Hertz in Conyers

Recent reviews

Traveller rating

Wonderful

1

Very Good

0

Good

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Okay

1

Fair

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Mediocre

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Poor

2

2.0

The truck wasn’t clean pet hair all in the truck, the door wouldn’t say close kept sounding puff the sensor, something was going on with the front tire and windshield wipers didn’t work and it was raining.Reviewed Nov 17 2021

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2.0

Pros:Nothing. I was not able to use my rental because when I got to the location I was informed that my rental was given away. Hertz company policy says that I have 24hrs from tome of paid rental to pick up my rental. I was an hour late, in which I called the office and company to inform them of my late pick up, which I was told I had 24 hrs to do. When I got to the location the staff were rude and told me they did not have to wait for my to pick up my rental, that I’d I was late they are able to give it away, as I am not the only person waiting for a car rental. The manager came in and said that they always over book their vehicles so someone is always waiting for a car. They did nothing to offer me another rental or upgrade. They only offered for me to call cooperate and ask for a refund! I am not used to such unprofessional and non courteous customer service. When I asked for the staffs names so that I can file a complaint, they said “what you want our birthdates and social security numbers as well?” And laughed. I will never rent from hertz or their conyers location ever again. They are vile and unprofessional at best!!!Cons:Everything. Customer service was horrible, professionalism horrible, they made zero attempts to help the situation. They even told me they gladly gave away my rental because someone else needed it! While I was there someone else called in as I did and said they were going to be late to pick up their rental, so I said, “well why can’t I have their rental as I’m here and their not!” The manager was like no I’m waiting for them. So for whatever reason I was the double standard and they had no compassion or customer service to provide me alternatives even through my rental was already paid in full!Reviewed Mar 17 2021

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10.0

Pros:Absolutely.Cons:Everything was fine, they cleaned and sanitized the car, made sure there was social distancing, speedy but efficient checkout process.Reviewed Feb 23 2021

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4.8

Pros:Picked up vehicle. It had been heavily smoke in prior to my rental. Was it clean inside. Was told they are short staffed. Drove vehicle home and spent 30 min thoroughly cleaning it myself. The front passenger seat was soiled with Dryer coffee or some sort Of liquid.when dampened would soil pants. Strong smoke smell would not subside. I even purchased an air freshener. I returned the vehicle. I just asked for another but the same vehicle. They did upgrade me even though I didn’t ask for an upgrade. Waited another 35 Mindoro the new vehicle. Experience after all of this was fineCons:Clean vehicle.Reviewed Sep 8 2020

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2.0

Pros:Nothing. I reserved my car and they told me they didn’t have any. I then called customer service. She informed me she reached out to the manager and they would call me. No one did. I never got a vehicle.Cons:I could have gotten a car that I reservedReviewed Jun 19 2020

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8.4

Pros:Price for full size SUV was outstandingCons:Arrived at the Hertz facility and hour or more early for a 12 noon pickup. The rental vehicle was 4 hours late (4:30pm). This delayed my travel!Reviewed Dec 3 2019

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4.4

No carsPros:They did not have any cars for me at all even tho I prepaid for it I had to wait and it made me late for an event I had to djCons:The fact that I could not get a carReviewed May 21 2018

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2.0

Cons:Prepaid rental, called day of and everything was good. Got there and vehicle was not available. Couldn't get one for us. Everyone else was booked. Still waiting for refund. Never again with hertz.Reviewed Feb 27 2018

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10.0

Excellent Customer ServicePros:The professionalism and the eagerness to assist and answer all of my questions with a smile.Cons:N/AReviewed Jun 2 2017

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2.0

Cons:I couldn't even get the car. I reserved it, and they said they didn't see it reserved.Reviewed Jan 29 2017

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• 3,9 /10Avis Hire Cars at Conyers

• What is the most popular car hire from Hertz in Conyers?

  Compact (Nissan Rogue or similar) is the most frequently booked car hire type from Hertz in Conyers.

• How many car hire locations does Hertz have in Conyers?

  Hertz has 2 hire locations in Conyers. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Hartsfield-Jackson airport (ATL)?

  No (according to our data)

• Does Hertz offer shuttle or airport pick-up services from Hartsfield-Jackson airport (ATL)?

  Yes