Book Hertz hire cars in Brooklyn

Reviews for Hertz in Brooklyn

Recent reviews

Traveller rating

Wonderful

15

Very Good

4

Good

2

Okay

5

Fair

1

Mediocre

0

Poor

34

2.0

Waited 2.5 Hours to rent a car that wasn't clean and didn't have gas.Reviewed Oct 14 2023

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2.0

Had to wait in line for two hours to get the car due to Hertz management and operational failures. Cars were not cleaned as they were delivered to the location by Hertz late (typically Hertz drops off the night before, but in this case they were dropped off the same morning). Further, only two employees were working when typical staff is 3-4 people (the manager stated that they knew they had over 40 reservations to fill that morning). Apparently Hertz management fired two people at the location earlier in the week without having substitute staff ready. Despite having booked two weeks in advance (and having pre-paid) my ordered car type was not available. The manager at the location refused any sort of compensation for Hertz's multiple failures on management and operational levels. Syrupy sweet words do not cover mismanagement and the cost in time that I incurred. Enterprise has been a better outfit on every occasion. It is no accident that the stock is near all-time lows, they have serious problems at Hertz.Reviewed Oct 31 2022

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2.0

They did not have a car! They were out of cars! And then hertz said I had to contact kayak to get a refund because you idiots made me pay ahead and your dumb company has no way to get a hold of someone! I am done with kayak and with hertz you both are criminals!Reviewed Oct 31 2022

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2.0

The reservations was made for noon and the location closed at noon so we were stranded without a car. The system should not have allowed the reservation.Reviewed Jun 8 2022

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10.0

Everything was great 👍Reviewed Dec 19 2021

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10.0

Easy, fast, no hassle. I’ve used other vendors like Dollar rental and Avis and both times it was a nightmare. I plan on using Hertz until they give me a reason not to.Reviewed Dec 16 2021

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6.0

At pick up there were no cars available - we had to wait for returns which took 45 minutes. Not good for a one day hire. Friendly and helpful staff.Reviewed Nov 16 2021

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2.0

Needed to cancel the reservation. Had to call back twice (after confirming cancellation both times). Was still charged.Reviewed Nov 15 2021

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6.0

The place was super packed when we arrived. We eventually got the car 1.5 hours after the time it was booked for. The staff was swamped and not very helpful.Reviewed Nov 9 2021

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10.0

👍Reviewed Nov 5 2021

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3.9

My car wasn’t clean on the outside and inside, with pieces of trash from the last customer. The breaks we’re making a weird noise.Reviewed Jun 23 2021

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6.0

Pros:The size of the car was exactly what I needed and it was a newer car.Cons:There were red stains in the back seat.. not sure what it was. The entire car smelled like cigarettes (I don’t smoke). And the windshield wipers were so awful, we couldn’t drive in the rain other wise we would have crashed.Reviewed May 18 2021

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• Will I be charged for canceling my rental car reservation before the pick-up day?

  This depends on the type of car you had put in a reservation for. In most cases, payment will not be required up to the time you come to pick your car up. For rental cars that have this policy, you will not be charged any cancellation fees by the company. However, in other cases, especially for luxury rentals, you will be required to put up a deposit during reservation meaning if you cancel the reservation, you will incur a charge.

• What should I keep in mind when driving in Brooklyn for the first time?

  The streets of Brooklyn are ever busy with pedestrians, cyclists, people on skates, and other motorists. For that reason, you should exercise extreme caution when driving around Brooklyn and be aware of cyclists who share the road with drivers. You should also keep under the speed limit which is 45 mph when driving within city limits and 55 mph when driving on highways outside the city.

• Where can I park my rental car in Brooklyn without any parking fees?

  While most street parking spaces in Brooklyn are metered, you can find free street parking as limited as it is. For example, Brooklyn Bridge Park doesn’t charge any entrance fee for cars. All metered parking spaces in Brooklyn are also free on Sundays meaning you can park in any designated parking zone in Brooklyn without worrying about collecting a ticket or getting into any trouble with the authorities.

• What is the most popular car hire from Hertz in Brooklyn?

  Economy (Kia Rio or similar) is the most frequently booked car hire type from Hertz in Brooklyn.

• How many car hire locations does Hertz have in Brooklyn?

  Hertz has 7 hire locations in Brooklyn. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz have a car hire location at the airport: Newark airport (EWR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Hertz have a car hire location at the airport: LaGuardia airport (LGA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes