Book Budget hire cars in Brooklyn

Reviews for Budget in Brooklyn

Recent reviews

Traveller rating

Wonderful

9

Very Good

3

Good

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Okay

2

Fair

0

Mediocre

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10

8.0

The location was easy to get to. The price was great. The car had just been washed when I picked it up- there was still water dripping from it. I was not warned about the extra deposit at pickup but it was refunded the day I returned the car.Reviewed Oct 20 2023

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10.0

The car was not cleanedReviewed Oct 4 2023

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2.0

They did not have the minivan I booked or anything similar. I cancelled the booking.Reviewed Oct 13 2022

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2.0

Showed up at my reservation time and there were no cars. Second time it’s happened to me at this location.Reviewed Sep 12 2022

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2.0

Vehicle in poor condition / high prices / rude service at counter (quoted higher price than in my email confirmation and would t show me breakdown before transaction was processed on card — budget later refunded me for this unbelievable scam at counter)Reviewed Sep 11 2022

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2.0

Pros:They charged me the wrong price (over $600 more). They told me they'd fix this but still have not. The display was broken (kept restarting), including the backup camera, which is a safety issue. And then the battery died. They couldn't get a towing truck there for 4 hours. And refused to book me a Lyft to the airport. I had to pay out of pocket, and we'll see if they refund me that price, or if I have to do it through my credit card company. Literally went wrong every step of the way, and they handled it terribly every step of the way.Cons:EverythingReviewed Apr 20 2021

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4.0

Pros:Eventually I got a car. It ran fine.Cons:Counter staff tried to up-sell me on everything. Initially, he told me that there were no cars like what I reserved. (I reserved a compact) tried to get me to take a pickup truck or sports car for significantly more money. told me that the extra insurance I purchased wasn't worth anything and that I should buy their extra insurance on top of that. He finally "found" a car (larger than the one I wanted) and told me the wrong floor of the garage to go and get it. This all added 20-30 minutes to the pickup process. Inspecting the car was difficult because the garage was too dark to see anything. After leaving, I noticed a dent on the roof, dirty seats, and a slight smell like someone had been smoking in the car but then it was covered up with an air freshener. Also, their tolls policy is written strangely, possibly to convince you to opt into their overpriced unlimited tolls service.Reviewed Apr 2 2021

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10.0

Pros:Staff very helpful.Cons:Not many people working, so line moved slowly. But it's a pandemic. That was probably just a safety precaution, which is appreciated.Reviewed Feb 5 2021

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10.0

Pros:Staff was friendly and helpfulCons:Car windshield whipper fluid wouldn’t work and I was driving on salted roads.Reviewed Jan 31 2021

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4.0

Pros:The car itself was fine, I had no problems with it.Cons:I had been isolating for two weeks before traveling to see my father, who's over 65 and has asthma. I had called to learn about the rental process in advance, and was told I'd only have to come inside the office to sign the paperwork, so I thought that was safe. My rental was at 7am, so I'd be one of the first people in the office in the morning. However, when I arrived, there was someone else in the office (I'm not sure if it was someone who had just returned a car, or maybe a manager or someone working in the hotel) having a long and very loud chat with the rental agent, both unmasked, for at least 10 minutes. The rental office is very small and didn't look like it had any air circulation, so I decided that I would hold the door open when I went in, because being in a small, enclosed space where someone else had been laughing and talking loudly, unmasked, for the previous 10-15 minutes, did not feel very safe to me. However, the rental agent asked me not to hold the door open; after I explained my concern, he said I could wait outside the office while he took care of the paperwork, which I was grateful for. However, when he called me inside again to give back my driver's license, he started telling me about how I shouldn't be worried about covid, and kept telling me that for the next 5 minutes as he finished processing the rental. I ended up being inside that office with the door closed for about 5 minutes - not a lot of time, but it didn't feel safe to me given the long and loud unmasked conversation I had just witnessed, and how the agent kept telling me not to be worried about covid. I now have to wait to get tested and potentially isolate from my family, because we aren't comfortable with the risk of exposure from that interaction. I understand not being worried about covid oneself, but I'm frustrated by that rental agent's lack of regard for my boundaries and concerns.Reviewed Dec 29 2020

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4.0

Pros:Staff was cordial, car was clean.Cons:I had to wait 90 minutes for a car to arrive despite having a reservation. I understand that when demand is high cars are hard to come by, but is it not possible to alert/text people with reservations to this so they don't show up on time and then have to stand in the cold for indefinite periods of time? Given the pandemic, many nearby businesses are closed and it may be uncomfortable/dangerous to wait inside a nearby coffeeshop or store. I also found drop off extremely confusing - the Budget entrance at BWI was closed, and the sign directing cars to AVIS on a piece of computer paper was only visible/ readable if you got out of the car and walked up to it.Reviewed Dec 14 2020

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6.4

Pros:ICons:I got to to the car rental line and I had to wait over an hour with to pick up my car: I rented numerous cars with much larger lines and never had to wait like this. I feel like the staff didn’t care and they don’t value the customers time.Reviewed Nov 9 2020

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• Where are the best pick-up locations for Budget car rentals in Brooklyn?

  Budget has a few different branch locations in Brooklyn, including its popular branch located at Laguardia Airport (LGA). If your flight will not be landing at Laguardia Airport, but will instead be landing at Newark Liberty International Airport (EWR), you can also pick up your rental car from the Budget branch located there. In addition, there is a branch at Coney Island, which is conveniently located in the heart of Brooklyn and a nice option for those that are not arriving at one of the local airports.

• Am I able to pick the model of car from Budget in Brooklyn or will I be assigned a vehicle by the company?

  When you book a car rental through Budget in Brooklyn, you will usually have the option to pick the specific car that you would like to book. However, this typically depends on availability at the time. If they have the specific model that you have requested available, they will provide you with this car. If the model is not available the company will then provide you with a similar model instead, which may be from a different auto manufacturer than the one that you had originally requested.

• Is it possible for me to have my rental car delivered directly to me?

  Some people prefer for their rental car to be delivered to them at their home, hotel, or business, rather than going to a rental location in the city and picking it up themselves. However, Budget usually does not offer a delivery service. If you are in need of transportation between your selected rental branch and a secondary location, Budget offers a free pick-up service to bring you directly to and from their offices. To help ensure that there is enough availability for you to benefit from this service, you should contact Budget well in advance of the preferred date and time of your pick-up. 

• What is the most popular car hire from Budget in Brooklyn?

  Economy (Kia Rio or similar) is the most frequently booked car hire type from Budget in Brooklyn.

• How many car hire locations does Budget have in Brooklyn?

  Budget has 1 hire location in Brooklyn. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Budget offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Budget have a car hire location at the airport: Newark airport (EWR)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Budget have a car hire location at the airport: LaGuardia airport (LGA)?

  Yes

• Does Budget offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes