Heraklion hotels

Pros: Lovely rooms, very clean, we were on 5th floor right by the roof terrace which was nice place to sit. Also great breakfast.

Cons: It was a bit hard to find it by car, but once we did parking was was very close and not too expensive for middle of town.

Pros: Very friendly staff, close to main areas of town for shopping and eating, nice rooms, nice roof terrace overlooking the Aegean

Pros: The location was marvellous for walking to the important attractions. The staff couldn’t be more helpful. Our room was huge, with a double basin bathroom and a delightful shady terrace. The room and bathroom were spotlessly clean (and I am fussy).

Cons: The outside street was very narrow - I wouldn’t try driving there. When the wind blows in a particular direction the jets fly overhead - however, that must affect all of the old city. I didn’t notice the planes late at night or early in the morning.

Pros: Fully refurbished, clean, comfortable, functional, friendly staff, well located at walking distance from the heart of the city, great breakfast, and fair price! What else do we need?

Pros: The decor was amazing... Love the quotes illuminating in the room... Love the breakfast... Quiet...

Cons: Good beds but not so comfy as I expected

Pros: Very big comfy bed. Great location, right next to secure parking.

Pros: The hotel was obviously loved by its management and it showed, it was immaculately clean and the rooms really made use of limited space

Pros: One of the best hotel breakfasts I have ever ate! A nice view on the sea from the balcony.

Pros: Everything is great including breakfast. Anastasia the receptionist couldn't be more helpful and recommended very good restaurant nearby. She is so hospitable and friendly. Thanks Anastasia and Kastro!

Pros: Good location, parking close, beautiful rooftop terrace, the room was very nice. I recommend the hotel.

Cons: I would have liked to be a little bit more clean in the bathroom arround the power supply and on the hair dryer cable, but ussually I am too picky.

Pros: i liked the staff

Cons: it was excelent but no parking. you have to park in city park cost some euros.

Cons: Νot even a bottle of water in the fridge.

Pros: The hotel is fantastic We had an amazing sea view bungalow The staffs absolutely amazing, super nice and friendly. The place is very clean. The beach is beautiful with lots of activities. Large variety of food and restaurants. Definitely recommend for families.

Cons: Not much to do around the hotel and most of the activities are for kids over 3 years old.

Pros: The staff were excellent The food was very good although they provided gluten-free bread you have to be careful the drinks in the all inclusive package were very good quality...

Cons: I thought the city was a little bit run down

Pros: Nice beach Great entertainment team (especially events for kids!) Yoga lessons Great SPA (and very receptive to feedback) Great Italian restaurant (must visit)

Cons: Too packed (difficult to find table in restaurant and too noisy) View from our room (we paid extra for a view) Staff in restaurant is tired Booked sun beds both one the beach and by the pools :( Crete taverna (outside of the hotel) was a big disappointment

Pros: Made feel very, very welcome by ALL staff at ALL times from the guy dropping us of at our accommodation to the staff on the beech at the end of the day!

Cons: The bus journey in to the port was... too HOT ! lol

Pros: - nice staff - great location - nice hotel area - rich offer within all inclusive

Cons: - the choice of food practically did not change - water in the children's pool was too cold

Pros: Food and drinks were ok, breakfast is better than the other meals. The restaurants with the reservation are better than the common one. Also the restaurant outside the hotel was really good too. The alcoholic drinks are non known labeled but ok to drink.

Cons: The seafront rooms are not sea front actually. You can see the sea like %5 percent when you go to the balcony. Faulty naming of these rooms at all. Not good not worth to buy them, go with the cheaper ones. They are near the sea okay but not sea front or whatever.

Pros: Food is great

Pros: We came back Agapi Beach after 3 years, and we weren't disappointed again. The resort keeps its high standards at everything, from food to facilities. It's just perfect for traveling with kids. We will come back again.

Cons: Some of the entertainment program feels a little retro (trivia quizzes, bingo, movie nights), this has some nice charm to it, but I would expect something more suitable for 2019.

Pros: Very calm place, excellent to come with small children. Has it's own beach and three pools, also has good restaurants and free bars.

Cons: I would like to have an electric kettle in my room, sugar, coffee and tea bags so I could make my own coffee in the morning without going to main restaurant.

Pros: The beach, friendly staff, the food, entertainment, the spa

Cons: Wifi in the room, bed, bathroom of the room

Pros: Lovely staff and plenty of them. Really wide choice for breakfast. Bar and poolside service food and drink excellent. Quiet atmosphere despite size and number of guests. Nice pool. Very comfortable. Really good location in Heraklion - short walk to the centre and port etc. Unobtrusive background staff.

Cons: I really have nothing to criticise.

Pros: Breakfast was great and the staff is friendly and very helpful

Cons: The room we had was a bit small bu that wax our only complaint

Pros: The breakfast is excellent and is served in a lovely setting by the pool. The staff were welcoming and provided great service.

Cons: Nothing

Pros: Everything!

Cons: From checking in to checking out it was perfect,we had arrived early but there was no problem Very nice breakfast We were looked after when we used the pool ,we had a great relaxing time .

Pros: You got what you paid for.

Pros: Amazing hotel! Clean and luxurious, wonderful facilities, great pool, excellent breakfast, lunch and dinner, comfy bed, good location! Friendly staff always willing to help with a smile! Thank you so much for everything!

Cons: Notching, it was perfect!

Pros: Loved he hotel! Food exceptional ! Amazing stuff, everything is made for your comfort!

Pros: Modern and comfortable with all the amenities located in a nice residential area

Cons: For some maybe a bit far from the center; 30 min walking or a short taxi ride

Pros: Awesome stay, friendly staff, clean and upscale

Pros: Decent room size We’ve traveled with a 2 year old boy and we received a baby cot Excelent breakfast

Pros: Buffet for dinner and breakfast was great, staff very kind.

Cons: Because the hotel parking site was full, a staff member parked our car the evening we arrived. The next morning it turned out that he had parked it in front of the hotel loading dock and the car had been damaged by someone trying to get past. It showed a big dent and scratches exactly on the spot (rear right) where a trolly would pass from the road to the sidewalk. A mere passer-by on the sidewalk could not have caused such damage. Yet the hotel refused to take any responsibility. We spent several very unpleasant hours talking to managers through the phone and ended up paying for the damages ourselves. We were only lucky that the friendly car rental service (Kydon) showed some understanding and did not charge the full amount. One would expect more from a hotel in this class.

Pros: Great location to town, restaurants and port. Safe was very friendly and helpful. Fabulous view!

Pros: About a 15 minute walk to the port for ferries to Santorini. Room very comfortable with a terrace with views to the sea. Restaurant looked nice although we arrived late and had eaten. About 10 minutes walk to bustling centre of town.

Cons: Parking would be an issue in this area.

Pros: Position and room

Pros: Cozy room, harbor view, balcony, friendly and knowledgeable staff

Cons: A bit self-consciously overdesigned

Pros: breakfast okay

Cons: first "superior" room offered was like a prison cell, the Balcony was pitifully small, they did move us.

Pros: Service was very attentive and proactively helpful. Location was perfect inbetween port and town. Hotel was so clean and breakfast was great. We ate at the restaurant in the hotel and the food was amazing.

Pros: Breakfast is awesome, dinner upstairs incredible food and view, staff fantastic. We had the best room in the hotel, thanks to the Katerina accomodating it for us.

Pros: Very nice welcome and assistance with car parking. Room was maintained very well by housekeeping. Breakfast was varied and very high quality. Check out was straight forward and quick.

Cons: Nothing to report here

Pros: Service was good. Free parking in downtown Heraklion!

Cons: Decor is strange. Towels we're old (but clean).

Pros: Very good location, lovely views, good restaurants and bars nearby

Cons: room a bit small for two suit cases

Pros: Fabulous staff on reception looked after us and our bike boxes whilst on tour. Hotel is in central Heraklion a few minutes walk from great restaurants and bars. Air conditioning in room worked well.

Cons: Would prefer shower cubicle rather than overhead shower on bath

Pros: The room and hotel were clean.

Cons: The room was tight for 2 people plus luggage.

Pros: It was in a convenient location for the town and for local museums. It was clean and tidy and staff were very helpful. Breakfast was included and had a variety of hot and cold choices. Prices in the restaurant were very reasonable.

Cons: The first night there was a very loud club/disco party next door which continued till after 3 a.m. The hotel did try to remedy the situation and contacted the police but they were unable to help. I understand this was a rare and not nightly occurrence, but was unfortunate. Otherwise the stay was fine.

Pros: Very central location, very comfortable bed. Great base to explore Heraklion.

Pros: The location is 15 - 20min walk from the bus station and ferry terminal. Within 10mins walking distance from the restaurants and shopping area.

Cons: The room was not sound proof which meant we could hear the sounds of planes taking off and landing from heraklion airport. We could also hear our neighbours coming in and out of their rooms along with the water flow from some pipes.

Pros: Walk to city center or the water in less than five minutes. Walked with luggage from the port to the hotel in 15 mins. Great central location. Staff was very helpful. 12 euro cab ride to airport. Breakfast was delicious and filling. Rooms were comfy. Good water pressure.

Cons: That we had to leave.

Pros: The staff at the hotel were very helpful. We were on a cycling tour and they kindly looked after our bike boxes whilst we cycled around East Crete. The hotel is in the centre of Heraklion just a few minutes walk from great restaurants and bars.

Cons: Over shower on bath rather than shower cubicle.

Cons: Excellent in every way

Pros: The staff were really helpful, the location was perfect right next to everything. The room was great had everything you needed: a safe, huge mirror and a little balcony. Great value for money.

Cons: The only thing we could say is that the shower was a little small but it was no bother.

Pros: A very central location. Our room was of a very high standard. I think we had been upgraded

Pros: Great location, in the centre of things, can walk there from the ferry Good breakfast, great rooms

Pros: The staff were brilliant, very warm and welcoming. Breakfast had a great selection and room service was very delicious and reasonably priced.

Cons: No swimming pool and the nearest beach is around 50 minutes away ( 15 walking and 35 on the bus )

Pros: Every thing was perfect for us, great food, lovely sea on your door step . Not crowded, long expanse of sandy beach which was clean. All staff bending over backwards for us. We will be back next year for longer!

Cons: absolutely nothing. any one who finds fault is a git!

Pros: Amazing staff, everyone very welcoming; kudos to Maria, Kallia and Kallia (Spa), Vangelis (main bar), the team of the pool bar. The structure, facilities and rooms are very clean and well kept. Dinner buffet was very good! We enjoyed very much the a la carte restaurant too.

Cons: We had big problems with the Wi-Fi connection throughout the stay. We reccomend to increase the quality and variety of the breakfast menu.

Pros: Staff OK, lot of sunshine, nice garden, food OK.

Cons: Leaking aircondition into our bed, they tried to fix it but unsuccesfully and didnt change the room. One million of mosquitos, so unable to open window or door, good protection against insect is needed. Dirty sea water on the beach.

Pros: Amazing stay in this beach hotel. It exceeded our expectations. At check-in we were upgraded to one of beachfront bungalows. Also, we got free dinner at hotel's a la carte restaurant as well as 15 min free massage each of us. They knew about our late arrival, so at the room we had some fresh food to eat. We booked all inclusive which was perfect. We liked the fact that during the day at the pool bar (10am-6pm), beside drinks and coffee, there is always fresh fruit and some snacks and deserts in case you want to grab something between meals. Also, at the pool bar you can have lunch, of course basic courses, but very nice, so basically you can have lunch in a bathing suit in case you are to lazy to go to the restaurant :) The food at the restaurant was fine and well presented, a lot of fresh cuisine. At the main building in front of the restaurant there is a bar (6pm-midnight), they make very good cocktails, very kind bar tenders. You can enjoy drink anywhere you want. All staff was amazing, extremely friendly and happy to help. A lot animation activities aqua gym, aqua dance, pilates, live music, table tennis competition, 1 hour walk into the village, etc. The bathroom and room was very clean. We slept very good, very quiet resort. We asked for less hard pillows and they immediately provided it. We rented a car through the hotel which was very simple. Ask a day before for a lunch bag to go if you are going to be away all day. We went to Elafonissi and Chania. Far away for one day excursion (total 440 km), but definitely was it worth it. The beach is sandy, not the best one, but it is ok, warm water despite the wind. Windy area so it is pleasant to stay in the sun. There are a lot of sunbeds an umbrellas everywhere. Clean beach towels every day. Great location, 10-15 minutes by car from the airport. Heraklion city as well. 3 min walk form hotel you will find a lot of shops. Thank you very much for amazing stay! We felt really good and relaxed.

Cons: Bed matrasses are hard. Dinner should be extended till 10 pm (now is from 7 to 9.15pm). Regarding the food, we did not like how they prepare meat, a lot of spices which we are not used of it.

Pros: The staff, the location, the gardens.

Cons: The beds were very hard and uncomfortable.

Pros: The food is very really good and we had every day New options in the menu. We booked a standard bangalow but when we arrived we were upgraded to a premium one, which was bigger and much nicer.

Cons: Most of the workers in the hotel were nice and ready to help, but some of them were very unfriendly to us before we even spoke to them! We had no idea why !

Pros: - Receptionists are friendly. - Beautiful view (the garden is nice). - The weather is really good (yes I know that it does not depend on the hotel).

Cons: - Poor choice of food (for example, no even peanut butter for breakfast or packaged yogurt). - That food you can find is not tasty (croissants smell yeast, meat is too fat, sausages are terrible). - Short lunch time. - The wine is worst I have ever tasted. It's impossible to describe. It tastes like ultra cheap wine + ashes. - WiFi is not available in room (the signal is too low) only outside of room. - Room shower without a curtain. - Shampoo and soap have not been renew. - It's a bit difficult to find sunbed on the beach because guests occupy them by towels. - The sea looks a bit dirty. - Mosquitoes.

Pros: High class hotel! The food is varied, the place is clean, the cabins are nice between plants and flowers, a large pool and a few meters from the sea. A friendly crew and a real assistant we enjoyed every moment ... A little suggestion for improvement, we came from a country that people dont eat pork so maybe put some more dishes from beef..

Pros: The staff were very polite and kind. The location was excellent. The beach was very easy to reach. Plenty of space for parking a car. The restaurant had a good choice of food each day. For a short stay this was ok, but for more than a week it would have felt repetitive.

Cons: A bottle of water in the room each day would have been appreciated.

Pros: The staff was excellent, they were very helpful and friendly! Loved the fact that our bungalow was right on the beach. The bungalow was cleaned daily, incl. mopping, bathroom cleaning of sand etc.

Cons: The breakfast was poor quality, scrambled eggs seemed to be mixed in with something else to make more of them. The coffee was terrible and juices tasted like the cheap ones from the carton boxes you get for less than a euro. Wifi was also very very poor, we barely had any in our bungalow.

Pros: Nice location near the beach. Hotel was clean. Room with sea view.

Cons: Food and Beverage is acceptable. Can be improved.

Pros: Very pleasant beach front hotel with good breakfast, lunch and dinner buffet. Rooms were simple, clean and serviceable and staff was friendly and helpful. I would not hesitate to stay here again.

Cons: The onsite parking that is advertised is a public car park where survival of the fittest is the rule. The private car park holds 2-3 cars max. You might want to avoid room #103 as it is directly next to the kitchen and quite noisy until late night.

Pros: In general everything was as expected. The stuff is very helpful and the facilities are very clean.

Cons: Without being annoying, our room was a bit loud because it was next to the staircase.

Pros: Good food, friendly staff, lovely views.

Cons: Shower was broken.

Pros: We had a fantastic stay on Crete. The hotel is small but very cozy. It has a direct access to the beach, which was convenient for us with the baby. The staff is amazing and very helpful and the food was prepared delicious

Pros: Rooms were modern. Entertainment representative was very good. Greek food options at buffet were excellent. Location on beach with mountain views was stunning. Staff were very friendly and even before we arrived sorted our big family party accommodation out by email efficiently. Swimming pool and surrounding area kept crystal clean.

Cons: Area very much given to hotels, but we expected that and hired car from car rental nearby and toured Crete for one day to get flavour of island.

Pros: Great price for the offer of all inclusive.

Cons: That everything felt a little bit more underrated as the stars given to this hotel. Despite a sign signalling that no sun beds are to be reserved ... nearly all were ahead of breakfast (despite only a couple of people using them). I think it's important to have hotel house rules but they should not just be window-dressing. Every guest ought to have a right to use all of the facilities. Reserving seats or sun beds is absolutely ridiculous and staff should (as the so-called rules by the poolside state) should remove the pegs that hold towels there. Or better still, remind guests on their arrival that reserving sun loungers/beds is against house rules. Certain cultures whether it be German or British have no right to impose such archaic traditions on any other holidaymakers.

Pros: It's my first ever trip to exact same summer destination twice in a row. As before, it fully met my expectation. The place is close to airport & the city, yet the beach is long and relaxing enough if you walk a few minutes any direction. The hotel's most valuable asset are the people working there. The staff at the restaurant - those you meet most often - are always friendly, quick and always ready to help. The bar team also deserves a 5*. The family rooms we stayed in were clean and comfy. Everything required was there. Cleaning raised no issues. Liked the food - didn't miss any particular kind if food. Was never hungry :) Exept for rare peak days, there were always sunbeds at the beach, though it's hard to fined >1 spare sunbed by the pool past 10am. There's small private car park for your car. Staff speak English, German and some speak French as well. A special thank you voes to the manager - Nikoletta - who's been very helpful in making some non-trivial arrangements for my family members.

Cons: Sometimes I missed the pool after 6:30 when it gets closed.

Pros: People,hotel,service and food fantastic,almost on the beach. Really recommnended.

Pros: Delicious, amazing food, great variety! Very friendly and professional staff, very clean property, had a great time!

Pros: The location is right in front of the beach and the citadel. We stayed in a room facing the sea with a balcony.

Cons: The room has a little bit smell probably out of bathroom pipes.

Pros: Sea view , breakfast was adequate

Cons: Bathroom and bedrooms were tired, moderately clean . Parking was not that easy

Pros: location

Cons: noisy air conditioning

Pros: Location was excellent. Very good Breakfast which was included with price.

Cons: The only soap provided was a dispenser in the shower but no shampoo, conditioner or hand soap.

Pros: Personel was nice, brekfast was tasty

Cons: At the morning we saw ants on the floor

Pros: Excellent location. Could easily walk to all attractions. Great view of harbor.

Cons: Breakfast -- they ran out of bacon, eggs and lunch meats, and never made any more.

Pros: Very helpful and friendly staff. Fantastic location with great views. Pretty good breakfast

Pros: The view from our balcony was stunning! The suggestion to enjoy a quiet local restaurant was perfect after a long travel day.

Pros: Location, room was clean

Cons: Lumpy pillows, air conditioning didn’t work properly

Pros: The location was convenient and in walking distance to shops, sights and restaurants. Also, we liked the guest house atmosphere. The breakfast was very nice, too.

Cons: There was some noise at night .

Pros: We only stayed at Kronos for one night - but the staff is incredibly nice and helpful. I explained to Maria that we were on our honeymoon and I wanted to make it special for my wife at each place along the way. Even though we had a short time in Iraklio, Maria went out of her way to buy flowers at a shop nearby and provide a bottle of wine as well. Location was perfect as well for us since we had to catch the ferry the next morning.

Pros: Perfect place! Very kind crew! We will visit for sure again!

Pros: Good value for money. Food and service

Cons: Location is close to power station. The water in the pool are very cold even in the children pool

Pros: Breakfast was fabulous. Staff are friendly .

Cons: Prices are crazy compared to local tavernas just in 10 min walking.

Pros: Frienfly, helpful staff; good food.

Pros: The staff especially at the front desk and in the special restaurants were consistently helpful and generous. The spa staff and treatments were great! The accessibility in the hotel was very good. There was a great variety of food at all meals in the hotel and during the day by the beach. Our children and grandchildren loved the play facilities.. slides, pools, beach.. The store and jewelry store had a wide selection for daily needs and souvenirs and cosmetics... The location was great as we were a short driving distance to Heraklion yet in a quiet area.

Cons: The landscape is marred by the huge chimneys of the electric plant.. The food in the dining room while plentiful and varied was not all that tasty.. especially at the meat dishes at dinner. The mattress was uncomfortable...

Pros: Very good facilities - we enjoyed the pool and the beach access. The restaurants were also incredibly good and reasonably priced - the staff working at the Greek and Italian restaurants in particular were lovely.

Cons: I found that there were never enough people working at reception, which made it frustrating when we had to wait for over 20mins for a brief question. The staff in the breakfast area were also quite rude - they were more obsessed with clearing tables than actually noticing that we had left stuff at our table to go and get more food. We were not particularly impressed to come back to find another couple sitting there. We were also supposed to get a free 15min massage but were unable to do so as no one was there to actually help us book.

Pros: Almost everything! Especially the friendly helpful staff! Great options for kids- pools slides games beach.. lots of food options.. close to many places..

Cons: Uncomfortable mattresses Dinner food could be tastier.,

Pros: The place is very nice. It has everything you need for a good vacation: Sun, sea, amazing food, bar, garden. Very welcoming staff. The food is so great! The beds were comfortable. Overall we enjoyed our stay a lot.

Cons: A lot of families with kids there, so if you want a quiet and romantic time spend with your partner it is not quite a place for you in this occasion.

Pros: The food here was pretty good. The pool was nice and deep. Our room was huge.

Cons: We booked a day at the spa and were forced to cancel with plenty of notice. The spa clerk began berating us about how bad it is for them that we cancelled. She then proceeded to yell at us and accused us of not having enough money for the spa. (We had already paid...) I brought this matter to the front desk and they did not care. That is not the mentality of a 5 star hotel. Then again, I don’t believe that this is a true 5 star. I would say it rates at a solid 4 star. Most definitely wouldn’t recommend staying here due to the attitude of the staff.

Pros: A very nice hotel located in the beautiful park of exitic trees, cery close to the beach, good and attentive personnel, excellent food. My thanks tho the personnel and management.

Cons: The only minus the sea was still cold, another minus, the beach is not sandy, in a meter after the water edge begins a rocky (although) flt surface. All the rest was good.

Cons: The main hotel need a modernisation. Just a two stars hotel

Pros: All was almost perfect

Cons: Maybe they can find local seasonal fruits

Pros: clean hotel friendly stuff nice view food is good

Cons: location is far from activities you need taxi or bus

Pros: Polite and friendly staff amazing facilities and location. Close to the airport only 15 min with taxi and u have everything.

Cons: Everything was amazing!!!

Pros: Food was outstanding, staff were overly helpful. Beautiful hotel.

Pros: It was quiet .

Pros: It was clean and comfortable - the views were fantastic.

Cons: The shower had awful water pressure and the handle wouldn’t stay put so showers were chilly and fast.

Pros: Awesome breakfast and meals,great position,people super kind,wonderful beach

Cons: Room old fashioned

Pros: The location is very good. A huge selection of dishes in restaurants! the sea is beautiful, clean, sandy beach, many sun loungers. However, people occupy many sun loungers in the morning and go to bed. The staff is very friendly and always ready to help. There is a bus stop right outside the hotel, you can get to Heraklion and other places for 4 euro. Beach towels are available. Each room has little fridge, kettle, tea, coffee.

Cons: The safe in the room had to be closed with a key, i.e. the key to the safe had to be carried.

Pros: excellent food, very nice staff, the location is excellent with a very nice private beach, this hotel offers excellents facilities I recommend 100%! The dinning room staff are 100% professional. Thanks team!!!

Cons: nothing to complain!

Pros: The staff were happy, smiling and willing to cater to any needs/requests. The food in the restaurants was impeccable, always fresh ingredients with a good selection of Greek and international food. The packed lunches were good too. Light, nothing fancy but quite adequate. The room was cleaned everyday with fresh bed linen and towels. The beach towel service was very handy and a special thank you to the two ladies, Valentina and Ansi, at the resort's spa where we enjoyed a full body scrub and hot oil massage, foot and neck complete relaxation massage and an amazing facial lifting with natural Cretan oils and creams at a very reasonable price. Minas, the main bar barman and Vlad were also fantastic and with all the people here still remembered from one day to the next what we usually ordered to drink and where we had said we were going the evening before. Overall a very welcome relaxing week. Absolute nothing to complain about.

Cons: Not the resort's fault, but we prefer a compact sandy access to the sea. The beach is sandy but there are stones to overcome when entering the sea.

Pros: The food was OK

Cons: The night time entertainment was dreadful. The rooms were very basic with no pictures on the walls to break up the blandness.

Pros: Friendly staff.

Cons: Old tired furniture , every where looked as if it could do with a coat of paint, door to the balcony was missing parts of it. could not get wifi in the bedroom - had to go out on the balcony to get any reception, food was always only luke warm, afternoon tea was a few sliced cakes and a plate of biscuits, sitting area inside was like sitting in a doctors waiting room, no flowers or plants - everything seemed to be cut back . Cost per night was too high for the quality of accommodation.

Pros: I liked very much that was very relaxing

Cons: Good

Pros: Everything perfect inside the resort. Clean areal, very kind employes. Good and variety food.

Cons: Windy area. In september big waves and no possible to swim in the sea. On the left side of the beach some power-station in the view.

Pros: Nothing particularly.

Cons: Nothing particularly

Pros: Awesome staff and food.

Cons: Loud cleaners in the morning

Pros: The pool, the gracious manager who transferred us to the hotel from our temporary accommodation. The barman Dimitri, who is a gentleman and a very nice man (and who makes the BEST freddo known to man.

Cons: That we arrived at the hotel to be told that we would be accommodated at another hotel ( run by the same company) for two days and then transferred to the one we booked. The temporary accommodation was many kilometers away at Gouves Bay Hotel, in a desolate windswept awful place. The streets outside this hotel are a little like a bombsite; strewn with debris and rubbish. Why anyone would want to go there is beyond me. Because of this experience, we “lost” two days of our 5 day holiday. Never again‼️ (The staff of these hotels were about the only thing that made the stay bearable).

Pros: Great staff Wonderful pool and bar area Rooms clean and comfortable Easy bus ride 4kn to Heraklion

Cons: Breakfast is good but they need a new chef for dinner service

Pros: The owners and staff were wonderful, very helpful, and fun to be with. They solved all of our problems, helped us with transport, and quickly became like family to us.

Cons: I can think of no improvements.

Pros: The best cocktails!!

Pros: Friendly Team - all very helpfull and nice. Great breakfast at the pool in a wonderful garden

Cons: All good

Pros: Great small place to relax! Breakfast was good and tasty but the dinner was Excellent (Great Greek cuisine)! Expecaly if you don't check what's for dinner before it, It is a great surprise. Pool and bar area is beautiful and clean. The staff is very friendly and helpful, will suggest the to-go places, give directions. All together it was a amazing stay

Pros: Very friendly staff

Cons: Some rooms of the same type are renovated aka better than others

Pros: Beautiful garden and quite place

Cons: Too small water pool

Pros: Food was good and location was good.

Cons: We had let hotel know we were arriving a day late and they replied saying "Great see you then". When we arrived they had given our room to someone else, they offered us a downgrade room, unacceptable. We were then sent to a sister hotel, half an hour away, inferior room and furnishings, no sea view which we had paid for. After 2 nights we were then shunted back to original hotel for 2 nights, room was good but not the one I had specifically booked with glass balustrade so we could lie in bed and look at the view. The pool looked a little grubby.

Pros: Lovely location overlooking olive trees and vineyards. Friendly hosts make you feel like family. Sparkling pool, verdant grounds.

Pros: Very friendly and helpful staff. Nice room, perfect for our one night stay before catching a ferry the next day. Reception also rang a taxi for us.

Pros: Location to the port, clean and good value.

Cons: Nothing of real concern

Pros: There is so convenient go to port & old town,remains.

Cons: The road is Hill , sidewalk too narrow.

Pros: Exceptionally clean and comfortable beds. Central position could walk every where. Breakfast for €5 is excellent value

Cons: Some traffic noise

Pros: Breakfast and reception are bith 5 Star PLUS

Cons: After a long thought: nothing

Pros: Walking distance from the port. The staff is really nice and give us an early check-in. The room is clean and spacious with a lovely terrace.

Pros: I staid in this hotel only one night when I passed through Heraklio and I chose it for location and price. Everything was as I expected. The location was excellent for me (near to the harbor and old city center), the breakfast was good, the staff friendly and helpful, the room acceptable, the bathroom clean and new refurbished.

Pros: The Staff were attentive and very helpful

Cons: No Hot Breakfast

Pros: The staff and the breakfast

Pros: Staff was super friendly and helpful! Nice position to get into the town on foot and to park the car.

Pros: Location, price

Cons: Staff talking about guests Loose showerhead holder Under sink was loose Too much noise from above

Pros: Very comfy and quiet room. Best bathroom we have seen in Greece. Located in the city center. Car parking service.

Cons: Small elevator. Small choice of vegetables at the breakfast.

Pros: We got a upgrade to a Suite it was beautiful. Loved the breakfast and the rooftop pool.

Pros: I think that was our best hotel in Crete. Clean, in the heart of the city (right next to the archeological museum and main shopping streets but at the same time a step away from them), skilled staff, lovely swimming pool on the roof and a bar there.

Pros: Friendly staff and a good location in town for our visit to Heraklion.

Pros: Great location and very nice breakfast. Staff was friendly and helpful, too, especially Irini.

Pros: Everything was perfect at Capsis Astoria. Great room, fantastic breakfast and very attractive pool area on the roof. Also, Alexandria at the front desk was lovely and kind, she immediately made us feel happy to choose this hotel.

Pros: The breakfast was wonderful! I liked the many pillows! Great great job! Loved it.

Cons: Wish the beds were less firm- but I think this is more of an American preference.

Pros: The location is with walking distance of the port, bus station, and local attractions. The staff was helpful in arranging an extra night there, and they were helpful in every way.

Cons: The bed was not as soft as I need with a sore back, but the room had lots of extra pillows.

Pros: Astoria Capsis is located in the heart of Heraklion near major sites and shopping opportunities. You can easily walk to a lot of archaeological sites like the former fortress docks & harbours. There are a lot places to eat and shopping close by.

Cons: No fitness center for exercise. There weren't a lot of choice for their breakfast. Can be noisy. My room had a noticeable sway for no apparent reason, possibly the foundation of the building was not stable.

Pros: Great rooftop pool.

Pros: This property is in an ideal location if you are catching a ferry. Great rooftop bar/pool area. The staff here are amazing and very helpful.

Pros: The hotel was really clean. The location is perfect for exploring the city and the staff were so helpful and friendly!

Pros: Location perfect, close to harbour, tavernas and shops.

Cons: The room on the ground floor was very noisy. The window couldn't be kept open because of the noise so had to always use A/C which was a shame.

Pros: Great location in close walking distance to the harbor. Communication with the hotel before the visit was very helpful, and it was no problem to leave luggage there during my travels around other parts of Crete. Clean, affordable, and an especially great option for travelers who will be in Heraklion at the beginning and end of their Crete trip.

Pros: Everything is easy to reach, nice bathroom

Cons: Internet was not working in the room

Pros: Excellent location, very friendly and helpful staff and very clean room.

Pros: Location in the heart of the city, but also very noisy beacuse of air traffic. Nice balcony.

Cons: No parking, that is a pity. We had luck to find a spot near the hotel, but during the night somebody scratched our car. Old beds.

Pros: The room was really comfortable including the mattress. Good location and great value for money.

Pros: This hotel in the center of Heraklion, near the port and the sea

Cons: Little bit noisy from planes, need always close the window

Pros: The staff (reception) is really nice and helpfull!! We could leave our luggage after check out and cone back later to pick it up. Location is great.

Cons: My bed was really uncomfortable, I woke up with horrible backache!!