Best Western Raphael Hotel Altona

Präsident-Krahn-Straße 13, 22765 Hamburg, Hamburg, Germany
+49 40 380 240

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based on 1 094 reviews
Best Western Raphael Hotel Altona - Hamburg, Germany
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+49 40 380 240

Good to know

Distance to city centre 4,1 km
Location rating 9,2
Nearest airport Hamburg
Distance to airport 9,3 km


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altona in 19 reviews
comfy bed in 15 reviews
free water in 4 reviews
friendly staff in 40 reviews
great location in 27 reviews
lion king in 2 reviews
loading area in 2 reviews
low price in 4 reviews
need an upgrade in 4 reviews
nice breakfast in 10 reviews
presented online in 2 reviews
room must be small in 37 reviews
shaving makeup in 4 reviews
train station in 16 reviews
  • Excellent
    Oct 2019

    Perfect location for access to the station. Very clean. Efficient friendly staff. Excellent breakfast.

    Directions were O.K. but lack of street names made finding hotel tricky. Locals in Hamburg are very friendly helpful people and we were soon put right. A wet evening meant diving into the nearby pizza bar (380 Pizza Bar) which proved to be a good choice.

  • Good
    Oct 2019

    I liked especially that the staff was very friendly and that the blankets were very big. The bathroom was also very clean and well equipped. Despite being located in front of the train station, we could hear nothing during the night.

    The bedroom door was a bit short on top and below, which allowed the light from the outside to come in. It was not very serious but it was worth mentioning.

  • Excellent
    Sep 2019

    Really nice place as we expected the staff was really friendly I recommend whoever what to travel to Hamburg clean rooms and quite Hotel even though you are few minutes from Altona Banhof

    The only thing I would like to have been more done are the carpets in the floor other than that the place is super

  • Good
    Sep 2019

    The staff is lovely here. And the location right next to Altona Bahnhof is great too! Very close to great shopping opportunities, and quite a lot of restaurants around !!

    I travel quite a lot for work, and my usual go-to place in Hamburg did not have anything available, so I thought to try something new. As a frequent traveler, a few things are always what makes up a good experience, the pillows, and the shower. Unfortunately, they miss the mark on both of these. (I was in room 409) The bathroom is impressive in size, and lighting is great too... but the shower is mounted so close to the wall, you need to lean against the wall while washing your hair, and balancing on the side of the tub at the same time. It seems like such a small thing just mounting the shower 20 cm further from the wall and it would have been great. The pillows are quite uncomfortable, however, the beds are great!

  • Good
    Aug 2019

    Spacious. Nice size tv aswell

    Rooms were hot. Only a small fan to cool

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Welcome to the Best Western Raphael Hotel Altona - a modern and comfortable city hotel with a personal touch. Right in the centre - close to the port, theatres, musicals, shopping and sightseeing - the hotel is in the trendy Altona-Ottensen district of Hamburg. The hotel is extremely easy to reach - only 100 m from the Altona train station, only 1500 m from the Hamburg-Altona Cruise terminal - and is therefore the ideal starting point for any business or leisure trip. Cyclists are given a warm welcome! Start or finish your cycle ride in the centre of a cosmopolitan city. Our hotel is the ideal place to stop over, and also has a safe place to leave your bicycles. It is right on the Elbe Cycle Route ("Elberadweg") on the section between Lühe/Wedel and Ochsenwerder. From here it is 68 km (42 miles) to Glückstadt and on the other side of the Elbe 82 km (51 miles) to Stade or 60 km (37 miles) to Lauenburg in the other direction. Our 43 individually furnished rooms offer a homely feel and 3-star-superior comfort. There is free WiFi Internet access throughout the hotel, and a free to use Internet terminal is available in the lounge. Start your day at our lavish breakfast buffet and enjoy an evening drink at our small hotel bar. Relax in the sauna area, which is open 24 hours a day. Whether you want to go sightseeing, shopping or sample the night life, all the main sights, the best shopping streets and the lively night spots are easy to reach on foot or by S-bahn from the Best Western Raphael Hotel Altona. From the Altona train station, the S-Bahn will take you to the Jungfernstieg, museums and musicals. The Fish Market, Reeperbahn and port area all easy to reach by foot. The lively restaurants and pubs in the Altona-Ottensen district are only a few minutes away from the hotel. It's also a great place to go shopping or just stroll. We look forward to welcoming you to Best Western Raphael Hotel Altona.



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly
Air conditioning

8,2 Excellent

based on 1 094 reviews









Things to know

  • Clean rooms
  • Comfortable beds
  • Train station is close

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Policies vary by room type and provider.


Free Wi-Fi
Pets allowed on request. Charges may apply.
Laundry service
No smoking
Cable or satellite TV
24-hour front desk
Storage available
Laundry facilities


Best Western Raphael Hotel Altona - Hamburg - Building All photos (21)
Best Western Raphael Hotel Altona - Hamburg - Bathroom Bathroom (3)
Best Western Raphael Hotel Altona - Hamburg - Bedroom Bedroom (6)
Best Western Raphael Hotel Altona - Hamburg - Buffet Buffet (2)
Best Western Raphael Hotel Altona - Hamburg - Building Building (1)


Most popular landmarks

  • Altonaer Museum 0,4 km
  • Fischmarkt 1,3 km
  • Reeperbahn 1,5 km
  • St. Pauli Theater 1,8 km
  • Landungsbrücken 2,2 km
  • Museum für Hamburgische Geschichte 2,5 km

Getting around

Hamburg 9,3 km
Bremen 94,7 km
Hamburg-Altona 31 m
Hamburg-altona(s) 115 m

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