Guangzhou hotels in Baiyun

Pros: The room was nice and comfortable.

Cons: The staff were very rude and barely spoke any english. There was no international food in breakfast buffet.

Cons: Hotel international buffet is not as good as we expect.

Pros: Close to where we needed to be.

Pros: Very convenient for the University where we were working. Pleasant environment near the mountain and lake . All necessary amenities and a lovely pool (although not usable at this time of year)

Cons: As we don’t have Chinese communication is a bit if a problem. Quite far from town centre ( not an issue for us)

Pros: The room was clean, spacious, quite and comfortable. The location was also very convenient for me (close to the university, but far from downtown). The staff was friendly and the breakfast was OK. There was also a swimming pool. I did not use it, but it seemed quite nice.

Cons: The only thing was that most of the staff do not speak English. They try to be very helpful though and find a staff member that is able to communicate. Also, my room did not have a window (it has a fake widow). There was a view to the corridor. Although the hotel is supposed to be 4-star, it is rather a 3-star standard (from the European point of view). This is perfectly fine though.

Pros: Spa is good. And the stuffs are very nice

Cons: The room smells not very good

Pros: The property is excellent, but the staff even better if that is possible!

Cons: Nothing!

Pros: The lobby area looks grand

Cons: This hotel at the suana and Spa Bath area looks dirty, room sound proof need to improve

Pros: The breakfast was nice but staying in the hotel for almost 2 weeks I must say it was disappointing seeing the same breakfast every day. It would have been nice to get other varieties.

Cons: It was very challenging communicating with the staff as most of them couldn't speak English.

Pros: I really fell in love with some staff hospitality, especially Cyndy who gave me a royal treatment and made sure all my needs were met. Because of Cyndy and Viviane I will always come back to Hilton Baiyun.

Cons: At times the cleaning of the room not really perfect.

Pros: Great breakfast, huge bed. Nice staff.

Cons: Price is high, but still affordable.

Pros: Staff told me no near by got any food .. call me to buy breakfast from hotel .. but the next day I saw shopping mall just a walk of 5 min so angry

Pros: View of Lake and mountains around the hotel also the shuttle bus service for canton fair

Cons: Little bit far from public transport

Pros: The only thing I like about this hotel is located at lake side, which it has a decent view and some quietness.

Cons: The hotel is old, you can see the water mark on the ceiling. The light is very dim so that you wouldn't see the flaw (very dusty, not clean in some area) of the room. Plus is very hard to call for a cab if you need to go out.

Pros: Nice pool, just couldn't use it because of a wedding party taking place there. Beds not too hard. Room comparably spacious. Free WiFi in the rooms.

Cons: Upon arrival, staff couldn't find my booking. After showing them the booking (for 2 nights) on my mobile, they first said, I can only stay one night, as the hotel is fully booked the day after. Only the next morning they managed that I could even stay in the same room. Near to no English spoken. Dinner at hotel restaurant was quite horrible. Breakfast was ok, some western choices, but nothing special. No help with (official) taxis, so had to organize my own transport. Aircon noisy without a big cooling effect.

Pros: Transport to the Canton Fair

Cons: No one could speak the bare minimum of English so for an international hotel this was poor. Food was poor in the hotel restaurant. Cleanliness of room Poor Coffee in the rooms was in sachets with sweetener...what about diabetics??

Pros: The hotel as a beautiful view. It's very relaxing and the rooms are spacious. Breakfast is good

Cons: I had no water in my room on arrival. There was a cockroach against my wall. The ladies came to kill it, it fell on my pillow and left the blooded pillow in my room. On the website they advertise they have Spa facilities, which they don't. They can also expand their dinner menu.

Pros: Our taxi pulled up to the best looking hotel in the area and we were impressed with general look of reception, restaurant and view. Out of the two reception staff, one was young and slightly disinterested and the other more senior who knew very good English. Our room was nice. Good over all aesthetic however, the bed is hard and definitely nothing more than a two star sleep. The view and the pool are so lovely. It’s very beautiful and takes you out of the city hustle and bustle. We climbed the mountain which is 9K away and costs about ¥45 to get to. It was brilliant and had great views. We recommend going before 11am to miss the crowds. We sat round the pool on our second day after our hike. As relaxing as it was for one hour, we then ended up being totally consumed by a wedding and in a photo shoot which meant we couldn’t use the pool. The staff were very helpful and sweet. Especially around meal times. Our waitress was really on the ball and took a huge amount of pride in her duties

Cons: Our taxi pulled up to the best looking hotel in the area and we were impressed with general look of reception, restaurant and view. The staff had trouble finding our booking- we think this is because booking.com isn’t a common method of booking for this particular hotel. Out of the two reception staff, one was young and slightly disinterested and the other more senior who knew very good English. We asked about the local area and things to do- neither of them had many ideas which wasn’t an encouraging start. I’ve lived in China for a bit so I know there isn’t a great deal to do in this area within 5K however the odd restaurant recommendation, directions by bike to Biayun Mountain and local shopping areas wouldn’t have gone a miss. There are bikes to hire onsite for ¥800 deposit however the local routes are not comparable to bike holidays such as Yangzhou. Our room was nice. Good over all aesthetic however, the bed is hard and definitely nothing more than a two star sleep. Shower had last guests thick black hair in and the repaint job was incredibly sloppy. Under the side table was dirt and what looked like the stalk of a large bunch of grapes. Obviously, the cleaning department needs more attention from management. I do think this is slightly unforgivable as it’s kind of basic to present a clean room. The view and the pool are so lovely. It’s very beautiful and takes you out of the city hustle and bustle. We climbed the mountain which is 9K away and costs about ¥45 to get to. It was brilliant and had great views. We recommend going before 11am to miss the crowds. We sat round the pool on our second day after our hike. As relaxing as it was for one hour, we then ended up being totally consumed by a wedding and in a photo shoot which meant we couldn’t use the pool. I’ve seen this problem on other reviews and think this is once again managements fault for not notifying people accordingly. Breakfast offers a fair selection.

Pros: Beautiful view on the lake. Quiet place to relax and unwind.

Cons: A night club across the road can be noisy after 9 pm. Ask for a room on the quieter side.

Pros: Comfy bed, large room, amazing bathroom

Cons: Staff could be happier. Say hello when you walk past. Breakfast needs a major rethink. Not good quality and cold. Unexpected for the star given to hotel. Even though boutique and small no reason for poor food quality. Had to fight to get breakfast as booking.com said included. Hotel said did not. This happened both days of our stay.

Pros: The staff is very polite and helpful

Pros: I’ve stayed here many times but it is starting to need a facelift and the rooms have a musty smell

Pros: Clean and nice hotel

Cons: In the morning to much noisy near to my window i could not sleep

Pros: The beds were very comfortable.

Cons: The breakfast menu has been the same for the past so many years....it’s about time they change it.....too monotonous.

Pros: The property was clean and the ambience of the hotel lobby is very nice

Cons: The lighting in the room is very poor. The rooms need to be well lit

Pros: Decoration and style was nice. Room is bit strange but enjoyable

Cons: A/C was not cooling well. Talked to the staff but no response. spa still not opened, there are some bad smells from the side of construction. Not a lot of drivers know the hotel easily.

Pros: A very Good service a inside businnes corner. They arranged the train tickets Guangzhou-Hong Kong. Pendle bus during the fair to the Kanton Fair. Everything new. Possible Breakfast outside !

Cons: The Spa was not ready yet

Pros: shuttle bus's to the canton fair. large rooms

Cons: slow internet, spa not yet open

Pros: Very New property , so every thing was clean and fresh

Cons: It said on your booking.com website about all the facilities , liek Swimming pool ,Spa , sauna etc facilities , but they are still under construction , and besides the rooms , and 2 resturants , one Western and one Chinese nothing is operational .

Pros: Really great new Hotel But staff need training ...