Guangzhou hotels in Baiyun

Pros: Everything was ok. Specially the manager Michael. She was very helpful and I would like to thank her a lot. They also served fresh fruit to my room for free two or three times during my stay. The only thing I did not like was the location. Actually I did not like walking around the hotel. But anyway the hotel and the staff were all ok. Everything was clean. Nice hotel. Also taking taxi is convenient. You just ask the staff and they will help you.

Pros: The only thing I like about this hotel is located at lake side, which it has a decent view and some quietness.

Cons: The hotel is old, you can see the water mark on the ceiling. The light is very dim so that you wouldn't see the flaw (very dusty, not clean in some area) of the room. Plus is very hard to call for a cab if you need to go out.

Pros: Very good for this Prize.

Cons: It’s a old property.

Pros: Transport to the Canton Fair

Cons: No one could speak the bare minimum of English so for an international hotel this was poor. Food was poor in the hotel restaurant. Cleanliness of room Poor Coffee in the rooms was in sachets with sweetener...what about diabetics??

Pros: The hotel as a beautiful view. It's very relaxing and the rooms are spacious. Breakfast is good

Cons: I had no water in my room on arrival. There was a cockroach against my wall. The ladies came to kill it, it fell on my pillow and left the blooded pillow in my room. On the website they advertise they have Spa facilities, which they don't. They can also expand their dinner menu.

Pros: It was a nice pleasant oasis to go to. The rooms were really surprisingly spacious and comfortable for what I paid. The lakeview was really lovely.

Cons: There was a wedding reception at the time and so it was a bit noisy and I felt I was intruding walking around the areas in which there were celebrating.

Pros: Our taxi pulled up to the best looking hotel in the area and we were impressed with general look of reception, restaurant and view. Out of the two reception staff, one was young and slightly disinterested and the other more senior who knew very good English. Our room was nice. Good over all aesthetic however, the bed is hard and definitely nothing more than a two star sleep. The view and the pool are so lovely. It’s very beautiful and takes you out of the city hustle and bustle. We climbed the mountain which is 9K away and costs about ¥45 to get to. It was brilliant and had great views. We recommend going before 11am to miss the crowds. We sat round the pool on our second day after our hike. As relaxing as it was for one hour, we then ended up being totally consumed by a wedding and in a photo shoot which meant we couldn’t use the pool. The staff were very helpful and sweet. Especially around meal times. Our waitress was really on the ball and took a huge amount of pride in her duties

Cons: Our taxi pulled up to the best looking hotel in the area and we were impressed with general look of reception, restaurant and view. The staff had trouble finding our booking- we think this is because booking.com isn’t a common method of booking for this particular hotel. Out of the two reception staff, one was young and slightly disinterested and the other more senior who knew very good English. We asked about the local area and things to do- neither of them had many ideas which wasn’t an encouraging start. I’ve lived in China for a bit so I know there isn’t a great deal to do in this area within 5K however the odd restaurant recommendation, directions by bike to Biayun Mountain and local shopping areas wouldn’t have gone a miss. There are bikes to hire onsite for ¥800 deposit however the local routes are not comparable to bike holidays such as Yangzhou. Our room was nice. Good over all aesthetic however, the bed is hard and definitely nothing more than a two star sleep. Shower had last guests thick black hair in and the repaint job was incredibly sloppy. Under the side table was dirt and what looked like the stalk of a large bunch of grapes. Obviously, the cleaning department needs more attention from management. I do think this is slightly unforgivable as it’s kind of basic to present a clean room. The view and the pool are so lovely. It’s very beautiful and takes you out of the city hustle and bustle. We climbed the mountain which is 9K away and costs about ¥45 to get to. It was brilliant and had great views. We recommend going before 11am to miss the crowds. We sat round the pool on our second day after our hike. As relaxing as it was for one hour, we then ended up being totally consumed by a wedding and in a photo shoot which meant we couldn’t use the pool. I’ve seen this problem on other reviews and think this is once again managements fault for not notifying people accordingly. Breakfast offers a fair selection.

Pros: Beautiful view on the lake. Quiet place to relax and unwind.

Cons: A night club across the road can be noisy after 9 pm. Ask for a room on the quieter side.

Pros: The lake and mountains are truly beautiful

Cons: The first room that was supposed to be a superior room the smell of mould hit you as soon as the door was opened the grouting around the shower and around the wash hand basin was black with mould so I said I was not prepared to stay in that room I was taken to another which was exactly the same so again I refused it I was taken to a lakeside view room which was spotless but was asked to pay nearly £17 more a night so I said no The delightful young lady said to wait and she would try and find a clean room Half an hour later she returned saying that she had found a clean room It was fine The bed was rock hard I had a Chinese lady stay with me for one night and she said even by Chinese standards the bed was very very hard I asked for several duvets, which were provided very willingly and they made it just about bearable but only just it was still very painful The cleaning ladies were a delight we laughed together when the TV remote didn’t work infact when the TV wouldn’t work at all we all had a good laugh

Pros: Comfy bed, large room, amazing bathroom

Cons: Staff could be happier. Say hello when you walk past. Breakfast needs a major rethink. Not good quality and cold. Unexpected for the star given to hotel. Even though boutique and small no reason for poor food quality. Had to fight to get breakfast as booking.com said included. Hotel said did not. This happened both days of our stay.

Pros: Nothing , customer service was very bad , no English no manager to help either

Cons: Hated everything, no English breakfast

Pros: we had a gang attacking us and non of security people came to help as we were told that some employees are friends of them.

Pros: breakfast is good and spa is ok

Cons: room not clean absolutely and it’s expensive for this quality

Cons: You don’t feel that this is a hotel. Very noisy. The room is very small, the reception staff are rude. I don’t recommend it .

Pros: Dirty old hotel

Cons: Dirty

Cons: I stayed in this hotel for many years but now a days you can tell the difference in bad service and cutting corners in every thing from facilities to clean room to accommodations to less varaity and quality of food

Pros: No fridge, in room safety locker. No complementary coffee or tea. Poor breakfast Overall staffs are good and helpful.

Pros: The location is quite good. Close to the metro station and about 10 minutes drive from the airport. The free airport transfer was pressed on me, though I declined for other reasons, it was good to know that it exists.

Cons: The lady at the checkin was quite unprofessional and unpleasant. She gave me a smaller windowless room rather than the twin room I booked, and claimed it was an upgrade. It took a lot of back and forth during which she amazingly "stopped understanding English" and was not helpful. The concierge on the other hand was nice and helpful, using the phone to make translation. The breakfast was quite poor.

Pros: Breakfast is not good should include the Western foods. Same manure for all 6 days and all chinees foods.

Cons: Breakfast

Pros: Ver Near to Metro and Late Check out is can pro long

Pros: design and size of room,near to subway and many restaurants in guangzhou with this Price is the good and reasonable Place I recommend to stay

Cons: the wifi and internet isnt good but its not very bad