Franklin hotels

Franklin hotels

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Franklin, TN, United States
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Low season January
High season April
  Average price (weeknight): R1 795
  Average price (weekend night): R1 962

cheapest month to stay

11%

expected price decrease

most expensive time to stay

42%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

Where to stay in Franklin?

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Best Franklin hotels

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Drury Plaza Hotel Nashville Franklin - Franklin - Building
1
9,4 Excellent (2 201 reviews)
R2 972+
Overview Reviews
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
10,0 Excellent
Pros: Close to the main highway,mall, and restaurants. Clean hotel...free evening dinner and alcoholic drinks
10,0 Excellent
Pros: Professionalism of the staff!
Cons: No
10,0 Excellent
Pros: Cleanliness, free breakfast, evening drinks and appetizers. Friendly staff.
10,0 Excellent
Pros: All the little extras and location.
Cons: Found nothin to our dislike.
10,0 Excellent
Pros: Room decor, cleanliness, comfort, kick back & breakfast
Cons: No comment
10,0 Excellent
Pros: This is a 4 star hotel! 100% rating from us. Free delicious breakfast and light dinner! Free cocktails. Coffee and soda all day. Laundry facility. Adjoining awesome restaurant. I was in a King bed suite with a large bathroom. Will stay again!
5,0 Okay
Pros: Breakfast was great! Nice benefit
10,0 Excellent
Pros: Great room easy hotel to deal with good food at breakfast and the happy hour although the happy hour food could be hotter and a better selection of draft beer but overall very nice and a great deal.Thanks
10,0 Excellent
Pros: Attended a conference at another hotel in the area and did not sleep half as well as I did at the Drury Plaza whose beds and pillows were much more comfortable. The buffet breakfast was a great way to start the day--well prepared and ample.
Cons: NO
10,0 Excellent
Pros: Free light dinner.
10,0 Excellent
Pros: The hotel was awesome along with all the amenities.
10,0 Excellent
Pros: Check-in was a breeze. Hotel employee was very informative.
Franklin Marriott Cool Springs - Franklin - Building
2
8,9 Excellent (535 reviews)
R3 674+
Overview Reviews
Settled on the cusp of Nashville, Franklin Marriott Cool Springs blends comfort and style for a relaxing stay. Our hotel is ideally located near CoolSprings Galleria, Arrington Vineyards, SOAR Adventure Tower, and the charming boutiques and restaurants of downtown Franklin. Plunge into the plush beds topped with soft duvets to unwind while streaming your favorite Netflix and Hulu shows on Smart TVs. Serving classic comfort foods, our on-site restaurant uses sustainably sourced ingredients such as honey from our rooftop beehive. From boardrooms to ballrooms, we offer a variety of event and wedding venues and services to make your corporate conference or sophisticated social a success. With our well-equipped fitness center and indoor pool, active travelers can seamlessly maintain their fitness routine. Whether you're in town to visit iconic Tennessee destinations or gather with colleagues, let the thoughtful amenities at the Franklin Marriott Cool Springs make us your choice among hotels in Franklin, TN.
10,0 Excellent
Pros: Quality. This hotel was clean, well decorated and great location.
Cons: Bar tax.
10,0 Excellent
Pros: Very clean and great location for us.
Cons: I did not care for the shampoo/ soap.
10,0 Excellent
Pros: Price & Location
4,0 Okay
Pros: Location
Cons: Management. Requested 2 beds, only one bed. No clean towells, reception curt.
10,0 Excellent
Pros: Beautiful lobby and nice room. Enjoyed the pool and the restaurant as well.
Cons: My only complaint is about the complimentary shower gel and hand lotion. Very, very smelly and stinky! Highly recommend they choose a different brand.
8,3 Excellent
Pros: get the french toast. wonderful
Cons: sticky floor in ice area
10,0 Excellent
Pros: Every thing was 5 star service Food was amazing reasonable and healthy
4,0 Okay
Cons: The day of checkout,the cleaning lady came to our room at 8:00 in the moto ask when we were leaving. Then she asked about the people next to us. We didn't know them. Was very odd she wanted us out.
10,0 Excellent
Pros: Everything
Cons: Nothing
10,0 Excellent
Pros: Ambiance and location and also amenities
Cons: Pillows
10,0 Excellent
Pros: Concierge was extremely helpful.
9,2 Excellent
Cons: Thin walls like paper!
Overview Reviews
Make yourself right at home when you visit Residence Inn Franklin Cool Springs. Get a good night's rest in our apartment-style suites before setting out to explore some of Middle Tennessee's best attractions including Cool Springs Galleria and the city of Leiper's Fork. After preparing a delicious meal using your suite's fully equipped kitchen, finish any lingering work obligations you may have with the help of our ergonomic workstations and free high-speed Wi-Fi. Looking to keep up with your exercise regimen during your visit? Stop by our 24-hour fitness center with cardio equipment and free weights to work up a sweat, or you can opt for a relaxing afternoon in our indoor pool and whirlpool. We also boast an outdoor Sport Court®, where you can engage in some friendly competition with your family in activities such as basketball or tennis. Whether you're in town on a lengthy business trip or a fun-filled weekend getaway, you'll have everything you need to stay a while at Residence Inn Franklin Cool Springs.
10,0 Excellent
Pros: Clean, spacious rooms, very friendly staff
10,0 Excellent
Pros: Very comfortable king-sized bed! Very nice kitchenette with built in 2-burner unit, small but full-sized refrigerator with freezer/ice maker, food disposal. Cabinets were stocked with plates/glassware, etc. Our room was decorated real nice!
Cons: There was not anything in particular that we did not like about the hotel.
8,3 Excellent
Pros: The room was very nice.
Cons: The bathroom facilities were a little run down.
9,6 Excellent
Pros: Breakfast was great.
10,0 Excellent
Pros: Very clean, friendly staff and pleasant area. Would definitely stay here again
Cons: I wish the bed wasn’t so hard.
10,0 Excellent
Pros: Staff was friendly and helpful. And all facilities were nice and clean.
1,0 Poor
Pros: Location
Cons: dirty, smelly. we could not stay the room was unacceptable
10,0 Excellent
Pros: Very comfortable. Clean. Great breakfast.
Cons: The air stopped working in our room after the first night, but the staff moved us to the next room over so it was all good.
10,0 Excellent
Pros: It was Very clean!
Cons: Nothing
9,2 Excellent
Pros: We liked the room and will book here again.
Cons: Parking was crowded but I guess that’s good news
9,2 Excellent
Pros: Bed/ tv with WiFi for kids
10,0 Excellent
Pros: The location was great, nice pool area, staff was very friendly. We stayed in a king suite and it was spacious and very clean. Such a nice hotel.
Cons: Nothing
Overview Reviews
The Embassy Suites Nashville - South/Cool Springs hotel is located near the Cool Springs Galleria Mall in the Cool Springs Corporate Centre only minutes from the antique shops in and around historic downtown Franklin, Tennessee. This full service upscale all-suite hotel is a short drive from the Brentwood, Tennessee business community and south of downtown Nashville. The many nearby attractions and points of interest include the Grand Ole Opry, Opry Mills Shopping Mall, Titans Stadium, the Country Music Hall of Fame, the Gaylord Entertainment Complex, Ryman Auditorium, the Wild Horse Saloon, the Saturn plant, the Parthenon, Vanderbilt University and Medical Center, the Frist Center for the Visual Arts, the Tennessee Performing Arts Center, Belle Meade Plantation, the Hermitage - home of Andrew Jackson and the Jack Daniel's Distillery. Guests of the Embassy Suites Nashville - South/Cool Springs hotel stay in spacious two-room suites and receive a complimentary cooked-to-order breakfast, a nightly Manager's Reception and high-speed Internet access.
9,0 Excellent
Pros: The location, breakfast, and hospitality team.
Cons: The room was showing it's age, appearing a little dirty in the corners of the bathroom.
8,0 Excellent
Pros: Staff was wonderful. Friendly and helpful! From the front desk to the kitchen staff all seemed happy and ready to interact and help in any capacity!
Cons: Room was dirty. Found a needle in sofa bed when opening. My child picked it up but thankfully wasn't stuck!!! Overall room had a dirty feel. Crumbs/chips around bottom of sofa and around beds. Some sort of sauce neared on cushions. Just not very clean.
8,0 Excellent
Pros: The staff was very accommodating to our needs.
10,0 Excellent
Pros: breakfast
10,0 Excellent
Pros: The room and all the amenities. Staff were really great too.
Cons: There was an alarm clock but NO radio; my son loves Country Music as we are in Nashville. CMT was not even an option on Cable.
10,0 Excellent
Pros: morning breakfast and big rooms
10,0 Excellent
Pros: Clean and rooms are spacious enough. We didnt get to eat breakfast since we had to leave early but from what I could see from the setup looked good. Didn''t see the pool either. Beds comfortable and excellent pillows. Sleeper sofa was a sleeper so
Cons: Sleeper sofa not very comfortable for an adult.
8,0 Excellent
Pros: Breakfast and evening reception are always good.
Cons: The bathroom smelled very moldy. The drains in the shower and bathroom just pooled up and took forever to drain.
9,0 Excellent
Pros: Location
Cons: Bathroom toilet over flowed and we had to request another room
8,0 Excellent
Pros: The hotel was clean and management was kind when there were issues with a bartender during the cocktail hour.
Cons: Unfortunately, we did not receive the best service during cocktail hour. Our bartender was inattentive, crass and it was evident he did not want to serve us.
9,2 Excellent
Pros: Staff was friendly.. room spacious and comfortable. The breakfast was great and evening cocktail hour was great!
Cons: Tub had stains in it and there wasn’t a tub matt available
7,5 Good
Cons: The rooms need to be brighter. Maybe use higher wattage light bulbs
9,0 Excellent
Pros: It was a nice place to stay with a helpful staff. The room was nicely equipped and was quiet. Breakfast was great! I have stayed here before and would return when I'm in the area.
10,0 Excellent
Pros: Breakfast was awesome
6,0 Good
Pros: The room was nice and breakfast was good.
Cons: I could not get the room temperature at an acceptable level. AC. When it’s colder than outside was a problem that was never resolved. Froze my A,,, off.
10,0 Excellent
Pros: Nice large room with comfortable bed. Great location near a mall with lots of restaurants nearby!
10,0 Excellent
Pros: Great
Cons: Nothing
10,0 Excellent
Pros: Friendliness and professional staff members.
2,0 Mediocre
Pros: These people charged an $80 facilities fee for two nights. That ruined my trip and is a rip off
Cons: See above. They ripped me off with a facilities fee
10,0 Excellent
Pros: Employees helped me w directions , restaurants, just being there and listening and helped my stay be much more pleasant.
Cons: The pool didn't have the pump on and bugs were just laying on top of water. I didn't get in -yukky. employee cleaned it but wo pump on didn't do much good. Room was clean but i looked behind the couch and there was food and drink bottle.
6,7 Good
Pros: Room was comfortable
Cons: Heat was not the greatest so did not sleep well
10,0 Excellent
Pros: Everything was perfect
Cons: Everything was perfect
6,3 Good
Pros: Smoking room and request for non smoking. Asked to be switched and no rooms available. However, in the morning, receptions gave some reward points to my acct
Cons: The room
1,0 Poor
Pros: I will not stay here qgain. I
Cons: Everything
Aloft Nashville Franklin - Franklin - Building
6
8,8 Excellent (796 reviews)
R2 808+
Overview Reviews
Stray from the mainstream during your stay at Aloft Nashville Franklin, where you'll discover a new side of Tennessee. Situated between the historic destinations of downtown Franklin and the lively honky-tonks of Nashville, our hotel offers the best of both worlds. The moment you check-in, you'll be enamored by the inviting ambiance that buzzes throughout our modern lobby. Mingle with fellow travelers over cocktails at W XYZ Bar before playing a round of pool with your new friends. Designed with the urban explorer in mind, our tech-forward rooms feature amenities that will propel your stay such as flat-panel TVs and free-high speed Wi-Fi. The plush platform beds and expansive windows in our loft-inspired spaces will inspire a peaceful retreat. Because your jet-setter lifestyle keeps you busy, our self-serve eatery offers gourmet meals and grab-and-go snacks 24 hours a day. From live music performances to vibrant lounges, Aloft Nashville Franklin will immerse you in an authentic Music City experience.
10,0 Excellent
Pros: They accept pets without and extra charge.
10,0 Excellent
Pros: Its was such a nice hotel and we loved the decor
Cons: No everything was good
10,0 Excellent
Pros: We loved the updated style and the huge shower.
Cons: Breakfast was not included!
3,0 Mediocre
Cons: The air conditioner is too loud, couch is uncomfortable, the window in the bathroom into the room is too much so you can't turn the light on at night or the whole room is lit up, room was near elevator and the elevator was very loud and could be heard
8,0 Excellent
Pros: Modern design and cleanliness.
Cons: Room was right by elevator and noisy.
10,0 Excellent
Pros: Front desk staff was very cheerful and always ready to help. Shuttle service was very convenient
10,0 Excellent
Pros: The concept, the room and the location
Cons: Nothing
10,0 Excellent
Cons: Highway traffic noise
7,0 Good
Pros: Lots of shopping nearby
Cons: Managment staff..if you are going to screw up my credit card, I expect it to be fixed. $100 in holds for a 1 night stay....I was to to EMAIL the assistant manager for help, even though the manager, was handling my complaint.
7,1 Good
Pros: Easy thanks find and good price
Cons: All the big dogs, food really bad
10,0 Excellent
Pros: The atmosphere
Cons: Our bed kept sliding off the base as you leaned against the headboard to watch tv.
7,9 Good
Pros: Staff were helpful and courteous. Breakfast was good once we figured out the system for ordering. The shower was excellent.
Cons: No comfortable seating in the room. Have to lie on the bed to watch TV. Choosing the Green option, to not require sheets or towels to be changed seemed to result in no service at all. The background music was disturbing.
Overview Reviews
Enjoy Cool Springs finest Custom Hilton Garden Inn – new to the area, but always a favorite of the corporate traveler, or family vacationer. Discover the rich history and lush nature just south of Nashville in the beautiful town of Franklin, filled with a wealth of historical sites within easy reach of the thrills and excitement of Music City, USA. The NEW Hilton Garden Inn Nashville/Franklin (Cool Springs) is located near the historic downtown area of Franklin, offering convenient access to the legendary musical landmarks of Nashville, as well as an abundance of Civil War history, exceptional dining and the finest shopping at Cool Springs Galleria. Stroll the streets of Historic Downtown Franklin, offering an array of charming cafes and unique shops-merely a couple miles from our hotel in Franklin. Take in the natural beauty at Percy Warner Park… Go skating at the Southern Ice Arena… take a tour of the historic Carter House, or Historic Carnton Plantation. Our custom hotel in Franklin also gives you easy access to Nashville, where you can experience the Grand Ole Opry… Stroll down the legendary Music Row… Or visit the Country Music Hall of Fame. You might also catch a performance at Lower Broadway and the legendary Ryman Auditorium… Please don't miss the State Capitol Building and the full-scale replica of the Parthenon in Centennial Park. Our well-appointed guestrooms are beautifully decorated in a custom contemporary fashion guaranteed to ensure a luxurious stay no matter what your travel need. Our beautiful hotel offers Breakfast, Lunch, Evening Room Service and Dinner available on-site. Our pavilion lounge is the perfect place to unwind, then retreat to our restaurant, or even to your room for a great dinner. No matter what you need, we have you covered. Features also include a luxurious Indoor pool and spa…State of the art 24 Precor fitness center… 24 hour business center with complimentary remote printing.
6,0 Good
Pros: Location was the best.
Cons: The rooms were very small! And the water in the shower kept dripping even after the shower was turned off. And I didn't find the staff to be very friendly at all.
1,0 Poor
Pros: Location
Cons: The room was horrible the linens were filthy the floor was filthy we slept in our clothes I had paid for two nights but we left the next day and the front desk refused To refund my money
9,0 Excellent
Pros: Bed was very comfortable (firm). Front desk personnel were very helpful.
Cons: Refrigerator did not have a freezer section. The TV did not have a guide page.
8,0 Excellent
Pros: Staff very friendly and helpful.
Cons: Bathroom had no vent or was not working.
10,0 Excellent
Pros: Charming, friendly hotel. Clean and nicely designed rooms. The dining room offers a comfortable, contemporary feel. We would certainly return
10,0 Excellent
Pros: Overall vibe was nice.
Cons: Be nice to offer beer on tap.
8,0 Excellent
Pros: The STAFF!! They were all so very nice, polite and helpful!!
Cons: The bed. It was a little hard for us.
10,0 Excellent
Pros: Location
Cons: No free breakfast
8,5 Excellent
Pros: Seemed to be a newer property. Everything seemed fresh and staff was professional.
9,0 Excellent
Pros: Location was convenient to my scheduled meeting location
Cons: The air conditioner cycled off and on repeatedly thru the night
8,3 Excellent
Pros: Pool, gymn, room service
Cons: Not a lot of restraints nearby
8,2 Excellent
Pros: The hotel is very nice, and our room was very spacious and clean. The staff was friendly. My husband and son enjoyed breakfast.
Cons: We've stayed in other Hilton Garden Inns, and this one didn't seem to be as sound-proofed. There were very noisy guests in the next room, and we could hear them talking and laughing until after 1am. We were also disturbed by frequent slamming doors. We do realize that the hotel isn't responsible for the actions of the guests, but we were surprised that we were able to hear all of that noise. We were also surprised to find that the air conditioning, even though it had a wall control, still was a large unit in the wall that made a lot of noise as it cycled on and off. We thought perhaps this was an older building since we didn't encounter this at other Hilton Garden Inns.
Overview Reviews
The recently renovated Courtyard Franklin Cool Springs hotel boasts a convenient location between iconic Nashville and historic Franklin. Enjoy complimentary Wi-Fi offered throughout and relax in updated accommodations with ergonomic work space and signature Marriott bedding, a unique feature offered among hotels in Franklin, TN. Visit the multifunctional lobby to meet with other guests at our communal table or work alone in private media pods with flat-screen TVs and personal remote controls. Select signature Starbucks® beverages and choose from a variety of delicious and healthy menu options served for breakfast and dinner at The Bistro – Eat. Drink. Connect.® or quickly grab snacks and other essentials at The Market, open 24 hours at our Franklin hotel. Traveling for business? Host meetings in our 630 sq. ft. event room and take advantage of complimentary business services, including free printing. Regardless of your travel needs, the Courtyard Franklin Cool Springs is redesigned with you in mind.
9,0 Excellent
Pros: Every thing was good. My wife wishes for better lighting to put on makeup.
Cons: Low lighting in room
10,0 Excellent
Pros: Excellent hotel! Very pleased with every aspect of this accommodation.
10,0 Excellent
Pros: The beds were very comfy with lots of pillows
8,0 Excellent
Pros: Clean, decent price and right off the interstate.
10,0 Excellent
Pros: I actually liked everything. The room was fresh and new. The room was as clean as it can get. This was actually enough to score me a 10. The front desk clerk and operations manager were very nice too.
Cons: No
4,0 Okay
Pros: The decor
Cons: Bathroom door would not stay open unless propped. The hotel would not accommodate a late check out for us as a courtesy. Mini-fridge was either too warm or too cold. No free breakfast. Then to top it all off we got accidentally charged over $300.
10,0 Excellent
Pros: It was a clean very nice room. definitely above average.
Cons: No.
5,4 Okay
Cons: Overpriced!
10,0 Excellent
Pros: We arrived around 4pm and the young lady at the front desk was very nice and friendly! Very professional and she made sure that we felt welcome and she greeted us each time with a smile!! She made the stay even more pleasant!
Cons: The lightning in the room
10,0 Excellent
Pros: Our Front desk clerk was exceptional! She signed me up for Marriot points and suggested some great restaurants!
10,0 Excellent
Pros: The room was spacious And updated
Cons: Pool was a little chilly for our 10 months old they still had fun but we would have stayed in longer but they got cold
10,0 Excellent
Pros: The staff was one of the friendliest we have ever had. They really made the trip more enjoyable for my wife and grand daughter.
Overview Reviews
Professional service, cozy accommodations and a delicious breakfast featuring our famous waffles await at our hotel in Franklin, TN. Amenities include free WiFi, free hot breakfast, a fitness center, an indoor heated pool and free coffee. Guest rooms feature microwaves and refrigerators, premium bedding, flat-screen TVs and coffee makers. We are within walking distance of the CoolSprings Galleria and over 50 restaurants. Enjoy easy access to other destinations like historic downtown Franklin, downtown Nashville, Vanderbilt Legends Club, Factory at Franklin and Leipers Fork. Book a guest room today. No Pets Allowed.
9,0 Excellent
Pros: It's was closed to everything that we was going to!
10,0 Excellent
Pros: The location, cleanliness and friendly staff
Cons: Nothing
9,0 Excellent
Pros: Great location near shopping and dining. Very clean and great customer service.
Cons: No.
6,0 Good
Pros: Close to the interstate and dining options. The pool was nice and the staffs were friendly.
Cons: The room smelled and the carpet was gross.
10,0 Excellent
Pros: Location price
5,0 Okay
Pros: It does not have the Regulated Air conditioners that have sensors. It actually has the window controlled units that actually cool down the room and do not shut off when you are sleeping and not moving.
Cons: It seemed kind of unkept in the common areas. Debris and trash in the elevator and floors. Only one elevator and its hogged by the employees in the mornings. We had to use the stairs.
10,0 Excellent
Pros: The breakfast would have been very sufficient if it would have been hot. The eggs were overcooked, sausages very peppery, and only warm, not kept very hot. Waffles were good as was the juice and coffee.
Cons: Lighting in bathroom could be a bit brighter and if maid service sees crumbs on floor it would be nice if they vacuumed them up. Otherwise room was very nice and I would recommend this hotel. Eric was extremely accommodating AND VERY FRIENDLY.
4,2 Okay
Pros: This place doesn’t even rate well enough to get 1 star. Inside entrance door is filthy with smudge marks. Doors and walls are disgustingly aged and worn the entrance door is warped and don’t seal. The bathroom is repaired with what looks like kindergarten finger smudges. The shower head is lime and who knows what else coated. Unclean, unappealing, and very low quality. ‘It should be avoided’. Baymont, Wyndom and booking.com should be ashamed.
Cons: See above comments.
10,0 Excellent
Pros: Convenient location for the purpose of my visit.
Cons: No
10,0 Excellent
Pros: Size, Refrigerator/Microwave, Easy Access to Room
Cons: Breakfast did not offer expected variety or quality
6,3 Good
Pros: Location
Cons: Room was next to all the rooftop HVAC and very noisy, especially overnight. Breakfast was the worst we have experienced, anywhere, so we never ate there after trying it the first of 4 mornings of our stay.
9,0 Excellent
Pros: They are remodeling and our room was fresh and clean. They also have mattress covers.
Cons: Really gross to have the ice bucket and coffee machine in the bathroom. We did not use them. I always feel like these things are disgusting in the first place but to find them in the bathroom is worse.
Overview Reviews
Renovated in 2019, we are a moderately priced hotel located in Franklin, Tennessee in the Cool Springs community. Our guest rooms feature the new Cloud Nine bedding package with plush down-synthetic comforters and your choice of foam or down pillows. We offer standard rooms with a king bed or two queen-size beds featuring a mini-refrigerator. Our two-room king suites feature a kitchen, queen-size pull-out sofa in the living room, mini-refrigerator, two televisions and a separate bath and king bedroom. We offer connecting rooms, free local phone calls, an outdoor swimming pool and on-site fitness center. We are located adjacent to Cool Springs Galleria Mall and are within 3 miles of 200 restaurants. We are conveniently located within 1 mile of Franklin Sports Hall, Alliance Training Center, Vanderbilt's Legend's Golf Club, Thoroughbred Cinemas, SOAR adventures, and Extreme Escape Games. We are also within 5 miles of all of Franklin's sporting venues, Old Natchez Golf Club and the Williamson County Ag Expo Center. Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That's our commitment and your guarantee. That’s 100% Hampton.
8,8 Excellent
Pros: Breakfast area was clean.
Cons: Breakfast area was too small and was very crowded.
10,0 Excellent
Pros: Breakfast was very good/ eat all you want satisfying my fill.
Cons: attention to overnite front desk staff should be more attentive, door at the side entrance should be locked from outside use of panicbar exit only for emergencies, all entries from front will add to security by front desk
8,0 Excellent
Cons: Very noisy. Hallway noise and doors shutting made it difficult to sleep.
8,0 Excellent
Pros: This was a really nice little Hampton Hotel. The guy who greeted us was very friendly and helpful. Nice little pool area too.
8,0 Excellent
Pros: Front desk upgraded us to a suite
Cons: Could have been a little cleaner , smelled like cigarettes
6,0 Good
Pros: Breakfast was a great value. Hotel in middle of lobby renovations during the day but all put together by evening hours. Great job.
Cons: Didn't like being on the east side of building with the highway right outside our window. Traffic load!
8,0 Excellent
Pros: location, friendly staff, good breakfast
Cons: The pillows were a little too flat for me... I had a neck-ache after the first night's sleep.
8,0 Excellent
Pros: Great price
Cons: The tv was extremely difficult to operate and use the guide . I also like more viewing options for the tv , like pay movies and apps like YouTube .
10,0 Excellent
Pros: Room
Cons: No
10,0 Excellent
Pros: modern interiors, trendy furniture, clean, high quality bedding, good location near Nashville downtown and there is a Costco gas station nearby.
10,0 Excellent
Pros: Everything was clean and comfortable...
9,0 Excellent
Pros: The room looked exactly like the picture so there were no surprises. The staff was friendly and the bed was comfortable.
Cons: I think the website view of the hotel doesn't do it justice and they should consider a new picture, different view.
Best Western Franklin Inn - Franklin - Building
11
8,3 Excellent (1 903 reviews)
R1 419+
Overview Reviews
Welcome to the Best Western Franklin Inn! Our proximity to Natchez Trace is just one of the many reasons guests choose to stay at our Franklin hotel. We’re located two miles from historic downtown Franklin, Tennessee, so many shops, restaurants and attractions are within walking distance. The Tennessee Civil War attractions bring history buffs to the area from around the country. The convenient location, excellent value, great amenities and genuine southern hospitality are what really make us stand out. You’ll feel like family the moment you walk in the door. Franklin, Tennessee is known for great service, but we go the extra mile here. Brand recognition guarantees that you’ll have a great experience when you stay at our Franklin hotel. Close to the A-Game Sports Complex and Franklin Battlegrounds Carter, Canton and Lotz House, there’s truly something for everyone nearby. Need recommendations on fine dining or shopping? Just ask one of our friendly staff members. The Williamson County Agricultural Center is also a top destination for some of our Franklin hotel guests. Whether you’re here for a tradeshow, family reunion or to visit one of the many historical sites, an unbeatable location gets your trip started right. Our recently renovated 2016 hotel is centrally located to historic downtown, and our Harley-friendly hotel welcomes riders year-round. If you prefer a more relaxing getaway, the Arrington Vineyards are a must where vino lovers can relax and unwind. Even if you’re here for business, it’s simple to squeeze in some relaxation time. Employees of Healthways HCA®, Verizon, Nissan Corporate Head and the local tractor supply company regularly stay at our Franklin hotel. Guests here for weddings, meetings and events especially enjoy the convenience of our meeting and banquet facilities. Can we do anything more to make your stay even better? Just ask and we’ll do everything possible to oblige. Enjoy your stay.
10,0 Excellent
Pros: Breakfast was excellent. Room was clean!
7,9 Good
Pros: The location was great!!! The property was a bit rundown and needs some landscaping.
Cons: It seemed dingy and dated. The rooms have been somewhat updated but need finishing touches to the carpet transitions to tile for safety. The shower heads need to be replaced for efficiency. The air conditioners are loud and rooms are humid. The price and location were excellent and it has the potential to be a great place to stay.
10,0 Excellent
Pros: Cleanliness and courteous staff
Cons: Small bed pillows
9,0 Excellent
Pros: Had breakfast at Shoney's both mornings! Love that it was right next door,
Cons: Everything was great!
10,0 Excellent
Pros: The staff were knowledgeable and helpful. The room was very clean. The hotel was quiet despite being booked up. It was a great experience.
Cons: The pillows were square and lumpy. So that was strange.
6,0 Good
Pros: Low price.
Cons: The rooms have been updated but still appear very dated.
8,0 Excellent
Pros: The room was clean, the bed was comfortable, and breakfast was pretty solid.
Cons: Location is not the easiest for quick on/off the expressway.
3,0 Mediocre
Pros: Nothing.
Cons: No hot water in room. Crammed breakfast area. Cheap b-fast choices. Too much that was unkept.
2,0 Mediocre
Pros: Location
Cons: Cleanliness level, smoking room, and cockroaches
8,0 Excellent
Pros: bed were amazing breakfast could be improved but worked. staff very helpful
Cons: Breakfast was ok we were spoiled by the comfort inn in Clarksville huge buffet.
10,0 Excellent
Pros: A very surprising good experience.
Cons: None
1,0 Poor
Pros: The night desk guy was trying to help best he could, but employee from earlier in the day assured me I had a room, but I did not when I arrived at midnight to check in.
Overview Reviews
Visit Baymont Franklin/Cool Springs hotel, close to restaurants, historic civil war sites Carnton Plantation and Carter House, and businesses highlighted by Nissan North America headquarters. Rooms provide guests with HDTV, complimentary wireless internet, coffee and tea maker, microwave and refrigerator with ice maker. Also available are complimentary hot breakfast, business and fitness centers, and an outdoor pool. Local destinations include Marcella Vivrette Smith Park, historic downtown Franklin, Cool Springs Mall and Forrest Crossing Golf Course.
9,0 Excellent
Pros: A lot of nice updates. Didn't like being up stairs but the room and breakfast was better than expected
Cons: Stairs
10,0 Excellent
Pros: Very clean and updated
Cons: Tub/shower handle loose. Very hard to get right temperature water
10,0 Excellent
Pros: Great visit this time, the front desk clerk was absolutely Amazing!!!!!Kind and she was accommodating!!!!
1,0 Poor
Pros: Unsafe and did not syay. We need a refund
7,5 Good
Pros: Staff is wonderful
Cons: I liked everything
8,0 Excellent
Pros: Cleanliness
Cons: Location
8,3 Excellent
Pros: Location was good. Nice staff.
Cons: Pillows were too hard. The heater was very noisy.
8,8 Excellent
Pros: Hotel was very clean and staff so friendly and helpful
Cons: Nothing
10,0 Excellent
Pros: Property was at a good location and near many choices of restaurant
1,0 Poor
Pros: The lady at front desk was very polite. Even when I brought her a bedbug from the first room she gave us.
Cons: Yes. 1. BEDBUGS - Our first room had bed bugs. 2. First and second rooms stunk, old musty/moldy smell. 3. Second room was not clean. We didn't even use the shower, it had mold and grime in it, and on the handle.
10,0 Excellent
Pros: It was great
Cons: Nope
10,0 Excellent
Pros: The room was wonderful. The A/C worked very well despite how hot it was outside. We were there for a softball tournament and it was nice to come back to a clean, cool room. The hot breakfast in the morning was amazing!!!!
Cons: None of the power outlets by the vanity worked and the A/C unit made the carpet wet in the entrance to the room but everything else was wonderful.
Quality Inn Franklin - Franklin - Building
13
7,6 Good (420 reviews)
R1 254+
Overview Reviews
The Quality Inn hotel in Franklin, TN gives you real value with peace of mind. Were near CoolSprings Galleria with easy access to Nashville International Airport, downtown Nashville, Vanderbilt University, Grand Ole Opry and Country Music Hall of Fame and Museum. Amenities at our pet-friendly hotel include free continental breakfast, free WiFi, free weekday newspaper, free coffee and copy and fax services. Each inviting guest room features a Flat-Screen TV, coffee maker, hair dryer, Q Bed with premium bedding, iron and ironing board. Select rooms offer a hot tub. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
3,3 Mediocre
Pros: Location was good.
Cons: Dirty bedding, broken tub spout, sub-standard breakfast, out dated everything.
7,5 Good
Pros: Proximity to the highway, decent breakfast with a nice dining area
Cons: We were in a room near the stairs so we heard everyone coming and going. Walls are thin so a bit noisy. Room was kinda shabby, smelled like smoke.
7,0 Good
Pros: The bed was comfortable
Cons: The continental breakfast was sub par. The eggs were cold and the sausage wasn't done. The best thing was the muffins. The room was ok. The shower could have gotten hotter. The bed still had small pieces of hair on it. The sofa in the room was too flat
9,6 Excellent
Pros: Comfy bed, Quiet & Clean
4,0 Okay
Pros: the breakfast was decent and the location was good; glad your hotel is pet-friendly
Cons: the bathroom in my room (124) needed some drywall work done - it had suffered some water damage and bathroom door put a hole in the drywall; there were some rowdy drinkers staying at the hotel who made noise
1,0 Poor
Pros: It was available. Nothing else was. I was actually tempted to sleep in my car after smelling the room.
Cons: Peeling wallpaper. Damp carpet. Bugs. Spiders. Smell. Had I known that a smoking room was the only room available, I wouldn't have booked it. It was pretty awful. Smoky smell aside, it was pretty awful.
8,3 Excellent
Pros: The bed was very comfortable!
Cons: It is very close to a hospital. I heard several ambulance sirens throughout the night...not the hotels fault.
3,0 Mediocre
Cons: Toilet took 10 min to refill after flushing
7,9 Good
Pros: Great staff. Overall good location, but hard to turn left out of the property to get to interstate because of traffic. Parking lot should have access to nearby red light
Cons: The room was not clean enough. Walk on the carpet bare foot and your feet are black
6,0 Good
Pros: Breakfast was the usual continental fare as expected. The location being right off of two major highways was a tad noisy with traffic and police sirens. But no more than one would expect.
Cons: Traffic noise, but again expected in such a location.
8,0 Excellent
Pros: I was impressed with the sheets they were very clean, I've stayed in some very unsanitary hotels where the comforters and sheets were not clean,overall experience was well
5,0 Okay
Pros: Nice bedding mattress and coverings
Cons: Shower fixtures terrible Heating unit terrible. Very noisy and didn’t work properly
Overview Reviews
Just off of Interstate 65, the La Quinta Inn & Suites Nashville Franklin is nestled in an area rich with historical landmarks, Civil War sites, antebellum plantation homes, festivals and quaint Southern charm. From here, visitors can find more than 70 specialty shops, boutiques, antique malls and restaurants along the brick-lined sidewalks of Franklin's downtown historic district. There is even more shopping available minutes away at the must-see restored Factory at Franklin and the CoolSprings Galleria.Franklin has been voted one of the "Top Fifty Cities to Start a Small Business" and one of the "Top Ten Cities to Start a Company" and is home to numerous company headquarters.After a day of sightseeing or business, you can enjoy a meal at one of the many restaurants our area has to offer. The Cracker Barrel Old Country Store and Restaurant is adjacent to the hotel with many other choices available nearby such as fast food, national chains and local favorites, including Franklin Chop House, Red Pony, Puckett's Grocery and Big Shake's Hot Chicken & Fish.A short 20 mile drive north of our location is Nashville, the Tennessee state capital and home to the Tennessee Titans, Nashville Predators, The Grand Ole Opry, Country Music Hall of Fame and Ryman Auditorium. You can enjoy Nashville night life in one many live music venues on Broadway or historic 2nd Avenue including Tootsie's Orchid Lounge, The Bluebird Cafe, BB Kings Blues Club and the famous Wildhorse Saloon.Whether traveling on business or leisure, you can count on us to give you everything you expect, from friendly service to comfortable accommodations. Start your day off right with our free Bright Side Breakfast featuring signature hot waffles. Corporate travelers who use our convenient Business Center and our copy and fax services find it easy to complete paperwork while on the road. Our relaxing guest rooms offer guests cozy pillow-top beds, efficient work spaces, free High Speed Wireless Internet and state of the art Samsung Flat-panel TVs with over 35 channels of crystal clear HD programming. The Plug-and-Play feature makes it simple to connect electronics such as DVD players and game consoles. Guests can also take advantage of the well-equipped fitness center, take a dip in our sparkling indoor swimming pool or unwind after a busy day in our refreshing hot tub.In addition to all the above features, La Quinta Inn & Suites Nashville Franklin is pet friendly and has RV, Bus, and Truck parking available.
7,5 Good
Pros: Staff was very friendly, rooms were good for the value.
Cons: Didnt have a bathroom light till day 2 and got locked out of our room for a while.
3,0 Mediocre
Cons: It was very dirty (the room and hallway carpets had hairs and dust on them, the bedsheets, towels and bathroom smelled bad). The staff was not friendly and didn't care at all about the problems I had in my room The breakfast was bad : very little choice, very poor quality products The location is next to the highway so very noisy (and the heater in the room is also very noisy).
9,0 Excellent
Pros: Staff, outdated but clean and spacious, the breakfast was good.
Cons: Shower curtains smelled like they hadn't been cleaned but no biggie.
9,2 Excellent
Pros: The pool/hot tub
Cons: Breakfast has no protein, just all carbs :(
6,7 Good
Cons: Lights out in room. Room didn’t get cleaned one day. Always ran out of bananas and coffee, then waffle mix. Noisy room from the highway. Horrible workout room.
3,8 Mediocre
Cons: Very dirty carpet, horrible smell in the room...
7,0 Good
Pros: Location, Staff, cleanliness
Cons: Was disappointed that there was virtually nothing protean on the breakfast menu
8,0 Excellent
Cons: I did not know that dogs (other than service dogs) were allowed and welcomed at the hotel. I like dogs, but I am allergic to them. I got through the night with no issues, but I will not choose La Quinta again.
4,2 Okay
Pros: The staff was nice
Cons: It was dirty, full of dogs
4,0 Okay
Pros: The location was good and the breakfastt area was clean. The pool was warm.
Cons: The room smelled of damp and mildew. The hot tub had funk floating on the top. Nothing felt very clean
10,0 Excellent
Pros: Location, price and dog friendly at no additional charge!
Cons: Wish the breakfast included more hot items.
6,0 Good
Pros: hot tub
Cons: you could see into the hallway when our door was shut. The shower had hair in it when we arrived, and the bathroom walls were dirty as well as the shower curtain.
Overview Reviews
Refresh at this Ramada Franklin/Cool Springs hotel located off Interstate 65 near downtown Nashville, the Country Music Hall of Fame and Museum, antique shops and boutiques in historic downtown Franklin, and many local restaurants. Relax at this hotel with complimentary wireless Internet access, complimentary continental breakfast, outdoor swimming pool, complimentary large-vehicle parking, onsite convenience mart, meeting space and business center with fax and copy services. Guest room amenities include coffee-maker and hairdryer. Suites and handicapped-accessible rooms are also available. There is no charge for children 17 and under with an adult. Pets are welcome at this smoke-free hotel.
8,0 Excellent
Pros: The pillow was comfortable.
Cons: It was a little noisey. We had room on bottom floor next to end door.
5,0 Okay
Pros: Location, pool, pet friendly
Cons: Hair in the sink, rooms kinda subpar
8,3 Excellent
Pros: We enjoyed the location. Close to all the sites. We also thought the manager was nice and helpful.
Cons: There was mold on the ceiling of the bathroom. Although I didn't complain to anyone to fix the problem.
8,0 Excellent
Pros: Practical and friendly.
4,2 Okay
Pros: Good location
Cons: It was run down, could forgive that but it was dirty. Oh I should’ve taken. Breakfast was sad, and the area looked dirty
1,0 Poor
Cons: Everything.
6,7 Good
Pros: Easy to get to. It was clean
Cons: Toilet ran all the time. Bathtub faucet dripped all night. Sink drained real slow
6,7 Good
Pros: The hotel was in a very good location. It’s was in middle of all the attractions and shopping centers and only a few miles away from Nashville.
Cons: The beds were noisy every time you moved (at least mine was ). Tv was super dark couldn’t hardly see the picture. My little boy didn’t like that at all.
1,0 Poor
Pros: Nothing
Cons: No water for bath moved to second room which was not cleaned moved to third room which If we had known hotel was being redone we would not have chosen it
9,6 Excellent
Pros: Staff is great. Room comfortable. Bed is great. HVAC was in working order and bathroom is excellent.
Cons: This is a short term issue but the facility is being upgraded. This did not impact accessibility just let an unfinished feel to things. I am sure this too will pass soon.
10,0 Excellent
Pros: The staff was terrific. We knew nothing about the area and everyone was so helpful and friendly and professional. We feel this is your biggest marketing tool. The rooms need some updating but was clean and comfortable.
Cons: The room we were in needs updated. Window covering was tore, molding around bathroom floor needs replaced and not enough lighting.
4,2 Okay
Pros: Breakfast ok
Cons: Disorganized = took 3 tries to check-in a clean room. Construction in the next room///should alternate floors when running saws and chisels should have a pet_friendly alert when booking
Overview Reviews
The Pet-Friendly Nashville-Days Inn Franklin is a beautifully decorated property with authentic Spanish Style, offering modern day amenities. Guests enjoy complimentary continental breakfast and an seasonal outdoor pool. All rooms feature free high speed internet wireless access, coffee makers.hairdryers and micro fridge The hotel is conveniently located only three miles from the historic downtown area, and only one mile from the Cool Springs Galleria.
1,0 Poor
Pros: Location
Cons: Decor old and broken Painted over wallpaper Roaches Smelled bad Shower did not work No clock
5,8 Okay
Pros: The Room was mostly clean
Cons: Stains on carpet, funky smell, the air conditioner didn’t cool enough.
10,0 Excellent
Pros: Staff was friendly and quick at check in. Bed was extremely comfortable and it was very quite. We checked in very late after deciding we didn’t want to drive home so didn’t spend a lot of time here but it was perfect. Would stay here again.
Cons: Several tv channels did not work
1,0 Poor
Cons: It was old. It smelled. Water barely trickled out of shower. Needs a total remodel. BAD.
4,0 Okay
Pros: The beds were comfortable (stayed 2 nights) and the staff was friendly!
Cons: Breakfast hours were super early and the hotel definitely needed some TLC. For the price we paid it was to be expected, but general cleanliness was great
9,0 Excellent
Pros: Location, price and free hot breakfast.
Cons: Lingering smoke smell in a non smoking room and cigarette burns all over the floor and bedding.
8,0 Excellent
Pros: The gentleman who checked me in was extremely kind and efficient.
6,0 Good
Pros: Breakfast was fairly good; pancakes, but no waffles. Very few protein foods, except sausage, which I don’t eat.
Cons: Room looked a bit shabby. Bed was very comfortable. Door to bathroom had paint peeling off.
6,0 Good
Pros: Beds were comfortable
Cons: Room smelled dank and musty. Corners needed cleaning and the carpet needed replacing. But beds were comfortable and for the price I paid it met my needs
1,0 Poor
Pros: Staff was friendly
Cons: Room was filthy. Feces flecks on tank of toilet, dark stains on clean towels, cigarette burns on bed blankets, room smelled strongly of stale cigarette smoke and body odor. Bathroom had overwhelming mildew smell. Floor In bathroom was very dirty.
5,0 Okay
Cons: People in room next to us were really loud. The commode would keep running then stop them start running again. Just very hard to sleep.
3,0 Mediocre
Cons: They ran out of soap so I had to wash with shampoo. Also saw the staff turn away a group who arrived for breakfast right at 9 am, saying breakfast was closed. It was served 6-9, unfair. My bathroom door wouldn't stay open, so it smelled.

Best rooms in Franklin

Drury Plaza Hotel Nashville Franklin - Franklin - Building
1
9,4 Excellent (2 201 reviews)
R2 972+
Overview Reviews
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
10,0 Excellent
Pros: Close to the main highway,mall, and restaurants. Clean hotel...free evening dinner and alcoholic drinks
10,0 Excellent
Pros: Professionalism of the staff!
Cons: No
10,0 Excellent
Pros: Cleanliness, free breakfast, evening drinks and appetizers. Friendly staff.
10,0 Excellent
Pros: All the little extras and location.
Cons: Found nothin to our dislike.
10,0 Excellent
Pros: Room decor, cleanliness, comfort, kick back & breakfast
Cons: No comment
10,0 Excellent
Pros: This is a 4 star hotel! 100% rating from us. Free delicious breakfast and light dinner! Free cocktails. Coffee and soda all day. Laundry facility. Adjoining awesome restaurant. I was in a King bed suite with a large bathroom. Will stay again!
5,0 Okay
Pros: Breakfast was great! Nice benefit
10,0 Excellent
Pros: Great room easy hotel to deal with good food at breakfast and the happy hour although the happy hour food could be hotter and a better selection of draft beer but overall very nice and a great deal.Thanks
10,0 Excellent
Pros: Attended a conference at another hotel in the area and did not sleep half as well as I did at the Drury Plaza whose beds and pillows were much more comfortable. The buffet breakfast was a great way to start the day--well prepared and ample.
Cons: NO
10,0 Excellent
Pros: Free light dinner.
10,0 Excellent
Pros: The hotel was awesome along with all the amenities.
10,0 Excellent
Pros: Check-in was a breeze. Hotel employee was very informative.
Overview Reviews
Make yourself right at home when you visit Residence Inn Franklin Cool Springs. Get a good night's rest in our apartment-style suites before setting out to explore some of Middle Tennessee's best attractions including Cool Springs Galleria and the city of Leiper's Fork. After preparing a delicious meal using your suite's fully equipped kitchen, finish any lingering work obligations you may have with the help of our ergonomic workstations and free high-speed Wi-Fi. Looking to keep up with your exercise regimen during your visit? Stop by our 24-hour fitness center with cardio equipment and free weights to work up a sweat, or you can opt for a relaxing afternoon in our indoor pool and whirlpool. We also boast an outdoor Sport Court®, where you can engage in some friendly competition with your family in activities such as basketball or tennis. Whether you're in town on a lengthy business trip or a fun-filled weekend getaway, you'll have everything you need to stay a while at Residence Inn Franklin Cool Springs.
10,0 Excellent
Pros: Clean, spacious rooms, very friendly staff
10,0 Excellent
Pros: Very comfortable king-sized bed! Very nice kitchenette with built in 2-burner unit, small but full-sized refrigerator with freezer/ice maker, food disposal. Cabinets were stocked with plates/glassware, etc. Our room was decorated real nice!
Cons: There was not anything in particular that we did not like about the hotel.
8,3 Excellent
Pros: The room was very nice.
Cons: The bathroom facilities were a little run down.
9,6 Excellent
Pros: Breakfast was great.
10,0 Excellent
Pros: Very clean, friendly staff and pleasant area. Would definitely stay here again
Cons: I wish the bed wasn’t so hard.
10,0 Excellent
Pros: Staff was friendly and helpful. And all facilities were nice and clean.
1,0 Poor
Pros: Location
Cons: dirty, smelly. we could not stay the room was unacceptable
10,0 Excellent
Pros: Very comfortable. Clean. Great breakfast.
Cons: The air stopped working in our room after the first night, but the staff moved us to the next room over so it was all good.
10,0 Excellent
Pros: It was Very clean!
Cons: Nothing
9,2 Excellent
Pros: We liked the room and will book here again.
Cons: Parking was crowded but I guess that’s good news
9,2 Excellent
Pros: Bed/ tv with WiFi for kids
10,0 Excellent
Pros: The location was great, nice pool area, staff was very friendly. We stayed in a king suite and it was spacious and very clean. Such a nice hotel.
Cons: Nothing
Overview Reviews
Homewood Suites by Hilton Nashville/Franklin is located in the business and shopping district of Franklin Cool Springs, Tennessee. This historic city offers business visitors easy access to corporate offices for Community Health Systems, Healthways, Medhost and Nissan North America. Leisure travelers can discover antique shopping on Main Street, and retail therapy just around the corner at Cool Springs Galleria Mall, which features over 150 stores and restaurants, like Macy's, Dillards and H&M. Foodies will delight in finding an endless variety of traditional southern cuisines nearby. Experience wine tasting at Arrington Vineyards, or take in a live concert on the lawn. Music City USA Nashville, Tennessee is a short drive away on I-65 North, home to even more attractions, live music, and dining options. Start your day right at this Franklin, TN extended-stay hotel with a complimentary hot full breakfast. Unwind at our complimentary evening social*, Monday through Thursday. Buy drinks, snacks and sundries in the 24-hour Suite Shop. Comfortable and modern, our studio suites offer ample space for working or relaxing; and amenities including complimentary WiFi, an HDTV, and a full kitchen. Choose a one-bedroom suite for even more space, including a separate living area. Our hotel has a peaceful garden patio – the perfect place to relax after a busy day. Work out at a time that suits you in the complimentary 24-hour fitness center or swim in the heated indoor pool. *Subject to state and local laws. Must be of legal drinking age.
8,8 Excellent
Pros: Very clean, well kept, excellent amenities. Room was spacious, well appointed and had every convenience.
Cons: Noisy from hall traffic. Front door was not well sealed from hall traffic and could hear everything going on as it passed by. The breakfast was less than mediocre, well presented and nice breakfast area but the quality of the food was the weak point.
7,5 Good
Pros: Breakfast was great.
Cons: AC unit was very noisy. Loud vibration when running. Traffic noise on street.
9,2 Excellent
Pros: The hotel was beautiful! Nice spacious rooms, clean, and breakfast was good.
Cons: We were traveling for Nashville and it was a little drive.
9,6 Excellent
Pros: Bed was comfortable as well as sofa. Nice view of rolling hills.
Cons: Stayed 3 days after not receiving room being cleaned or trash removed on second day I called to get room cleaned they made bed removed trash changed towels and stocked soap but did not vacuum and it did need it.
8,0 Excellent
Pros: Cleanliness
Cons: Thermostat for heat wasn't accurate. Somewhat cool and airy.
10,0 Excellent
Pros: The staff was very helpful, Except for the Front Desk gal Friday Morning. She said she was not from the area and could not help us with our questions. She came off rude. Everyone else was extremely pleasant and helpful.
10,0 Excellent
Pros: Excellent customer service. Extremely clean, super quiet. Great place to stay!
Cons: Not a thing.
8,3 Excellent
Pros: The breakfast was the best part of my stay. It offered a well balanced selection with spacious surroundings. The staff was very attentive to the resupply of those more popular items e.g. coffee, eggs and so forth...
Cons: There was nothing that I observed that could be done better, well maybe speed up the elevators a bit I mean I know you only have two mules powering them (one for up & the other for down) but speed the functionality up if you can.
10,0 Excellent
Pros: great property
9,6 Excellent
Pros: Great location, super clean. Nice layout. Lots of room
10,0 Excellent
Pros: The desk clerk was so nice and helped us find a great place to go eat that was easy to find. They had the Hallmark Channel.
10,0 Excellent
Pros: Due to some unknown reasons, our reservation was not available when we checked in. However, the staff of front desk were very helpful. The room was very clean and spacious.
Overview Reviews
The Embassy Suites Nashville - South/Cool Springs hotel is located near the Cool Springs Galleria Mall in the Cool Springs Corporate Centre only minutes from the antique shops in and around historic downtown Franklin, Tennessee. This full service upscale all-suite hotel is a short drive from the Brentwood, Tennessee business community and south of downtown Nashville. The many nearby attractions and points of interest include the Grand Ole Opry, Opry Mills Shopping Mall, Titans Stadium, the Country Music Hall of Fame, the Gaylord Entertainment Complex, Ryman Auditorium, the Wild Horse Saloon, the Saturn plant, the Parthenon, Vanderbilt University and Medical Center, the Frist Center for the Visual Arts, the Tennessee Performing Arts Center, Belle Meade Plantation, the Hermitage - home of Andrew Jackson and the Jack Daniel's Distillery. Guests of the Embassy Suites Nashville - South/Cool Springs hotel stay in spacious two-room suites and receive a complimentary cooked-to-order breakfast, a nightly Manager's Reception and high-speed Internet access.
9,0 Excellent
Pros: The location, breakfast, and hospitality team.
Cons: The room was showing it's age, appearing a little dirty in the corners of the bathroom.
8,0 Excellent
Pros: Staff was wonderful. Friendly and helpful! From the front desk to the kitchen staff all seemed happy and ready to interact and help in any capacity!
Cons: Room was dirty. Found a needle in sofa bed when opening. My child picked it up but thankfully wasn't stuck!!! Overall room had a dirty feel. Crumbs/chips around bottom of sofa and around beds. Some sort of sauce neared on cushions. Just not very clean.
8,0 Excellent
Pros: The staff was very accommodating to our needs.
10,0 Excellent
Pros: breakfast
10,0 Excellent
Pros: The room and all the amenities. Staff were really great too.
Cons: There was an alarm clock but NO radio; my son loves Country Music as we are in Nashville. CMT was not even an option on Cable.
10,0 Excellent
Pros: morning breakfast and big rooms
10,0 Excellent
Pros: Clean and rooms are spacious enough. We didnt get to eat breakfast since we had to leave early but from what I could see from the setup looked good. Didn''t see the pool either. Beds comfortable and excellent pillows. Sleeper sofa was a sleeper so
Cons: Sleeper sofa not very comfortable for an adult.
8,0 Excellent
Pros: Breakfast and evening reception are always good.
Cons: The bathroom smelled very moldy. The drains in the shower and bathroom just pooled up and took forever to drain.
9,0 Excellent
Pros: Location
Cons: Bathroom toilet over flowed and we had to request another room
8,0 Excellent
Pros: The hotel was clean and management was kind when there were issues with a bartender during the cocktail hour.
Cons: Unfortunately, we did not receive the best service during cocktail hour. Our bartender was inattentive, crass and it was evident he did not want to serve us.
9,2 Excellent
Pros: Staff was friendly.. room spacious and comfortable. The breakfast was great and evening cocktail hour was great!
Cons: Tub had stains in it and there wasn’t a tub matt available
7,5 Good
Cons: The rooms need to be brighter. Maybe use higher wattage light bulbs