|"The staff was So friendly!"||(in 30 reviews)|
|"Everything was absolutely wonderful!"||(in 11 reviews)|
|"Each day breakfast was great."||(in 55 reviews)|
|""Room was dirty, heat wouldn’t work.""||(in 20 reviews)|
|""Room was dirty, heat wouldn’t work.""||(in 21 reviews)|
|"But did have grab and go."||(in 2 reviews)|
|breakfast buffet||in 139 reviews|
|get room||in 93 reviews|
|room service||in 91 reviews|
|staff was friendly||in 65 reviews|
|great location||in 44 reviews|
|good at this hotel||in 41 reviews|
|bed was comfortable||in 31 reviews|
|food was good||in 27 reviews|
|great service||in 27 reviews|
|everything was great||in 23 reviews|
|happy hour||in 16 reviews|
|grab and go||in 15 reviews|
|hot tub||in 13 reviews|
|hotel restaurant||in 13 reviews|
|front desk||in 10 reviews|
|sofa bed||in 10 reviews|
|ice machine||in 8 reviews|
|franklin||in 6 reviews|
|check-in desks||in 5 reviews|
|complimentary drinks||in 5 reviews|
|embassy suites||in 4 reviews|
|nashville||in 4 reviews|
|double beds||in 3 reviews|
Beautiful hotel, great location.
The mattress was horrible! Definitely needs to be replaced. Woke up with a very sore back and neck.
The suite was large and quiet.
The first room smelled like smoke so we asked for a new room. The second room smelled very musty and had poor ventilation. The hot tub was filled in with cement 2 years ago. The "hot breakfast cooked to order" was a huge disappointment.
The only thing I liked was the location and convenience off the highway.
Yes. The website said they had dining and room service which we were informed upon arrival they had neither. The room was dirty and we found multiple fake fingernails on the sofa and chair which was disgusting.
Staff and crew were amazing going above and beyond. We forgot our cell phone charging blocks. They let us use one from lost and found. Also we had two pretty expensive cars that we were worried about. She told us not to worry.
Lamps that have charging ports would have been great
It was a pleasant place to stay
Check in line was long. Only one person working...but he was doing a great job.
Ease of use
Please go back to regular breakfast , Rugs and furniture are showing wear
BED WAS COMFORTABLE, BATHROOM WAS CLEAN, AMENITIES WERE SUPERIOR, STAFF WERE COURTEOUS AND HELPFUL, LOCATION WAS ACCESSIBLE, AND BREAKFAST WAS DELICIOUS.
NO; THE EXPERIENCE WAS ALTOGETHER VERY SATISFACTORY.
BED WAS COMFORTABLE, BATHROOM WAS CLEAN, AMENITIES WERE HOSPITABLE, STAFF MEMBERS WERE HELPFUL, AND BREAKFAST WAS DELICIOUS; ALSO, ACCESS TO FACILITY WAS GOOD.
Staff was great, front desk and bartender.
French toast was cold at breakfast.
The bed was comfortable and the room spacious.
Dogs were allowed and someone¿s dog next door woke me up barking very early in the morning. Breakfast food was sub-par in taste and choice. There was not a hot tub, though the website said there was and had a pic of one, and the sauna closed- disappointe
plenty of space
breakfast was limited
Embassy Suites by Hilton Nashville South/Cool Springs is situated in Franklin and features a Jacuzzi, a free shuttle service and an indoor pool. Its premium facilities include a sauna and a fitness room.
The hotel offers an all-hours reception, as well as an express check-in and check-out feature and valet parking. For added convenience, it features a limousine service, laundry facilities and a 24-hour business centre.
The hotel's rooms are spacious and provide a kitchenette that is equipped with a refrigerator and a microwave. They each offer a private bathroom, an iPod docking station and an in-room dining area.
Nashville International Airport is within a half an hour car ride of Embassy Suites by Hilton Nashville South/Cool Springs, as are Grand Ole Opry, Gaylord Opryland and Bridgestone Arena. Vanderbilt University is an easy car trip away.
based on 249 reviews
Policies vary by room type and provider.
All reservations at Embassy Suites Nashville South/Cool Springs – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Embassy Suites Nashville South/Cool Springs is located at 820 Crescent Centre Drive, 5,5 km from the centre of Franklin. Franklin Marriott Cool Springs is the closest landmark to Embassy Suites Nashville South/Cool Springs.
Check-in time is 16:00 and check-out time is 11:00 at Embassy Suites Nashville South/Cool Springs.
No, Embassy Suites Nashville South/Cool Springs does not offer free Wi-Fi.
Yes, Embassy Suites Nashville South/Cool Springs offers free parking.
No, Embassy Suites Nashville South/Cool Springs does not offer free airport shuttle service.
Embassy Suites Nashville South/Cool Springs is 22,6 km from Nashville Intl. Embassy Suites Nashville South/Cool Springs is 144,7 km from Huntsville.
Yes, Embassy Suites Nashville South/Cool Springs is a pet-friendly hotel.
Yes, Embassy Suites Nashville South/Cool Springs has a pool on-site.
Embassy Suites Nashville South/Cool Springs has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.