The Westin Grand Frankfurt

The location is great. The staff was kind and responsive, though the poor state of the facilities left them few options. I did like the tea options at breakfast—a number of unusual varieties of tea and sweeteners. The gym was compact but seemed to cover the basics. I liked the heated floors in the bathroom. The Japanese restaurant was an unexpected treat. The sushi chef is a charming older Japanese gentleman, and the food was quite good.

The facilities have not been updated since 1989, and it shows. The hotel is planning a renovation in the fall of next year, but until then travelers should be aware that the temperature of the water in the shower goes from freezing cold to burning hot with nothing in between (several colleagues also had this experience and I overheard strangers talking about this at breakfast). We were also there during a warm spell, and colleagues were complaining about how stuffy the rooms were. I was high enough up to be able to open the window without too much street noise, but others were not so lucky.