10.0
Excellent customer service and really great car. Thank you!Reviewed Jul 8 2023
review from![kayak]()
8.0
Remote key battery needed to be replaced after picking up rental car , created inconvenience situation at train station late at nightReviewed Jul 6 2023
review from![kayak]()
10.0
In car mapping and gps, great car to driveReviewed Jul 8 2022
review from![kayak]()
10.0
Clean easy dropoffReviewed Mar 22 2022
review from![kayak]()
6.0
The add-on costs were extremely high and unexpected. Not really a bargain.Reviewed Nov 15 2021
review from![kayak]()
3.9
The car was ok for size and comfort. BUT...Still in dispute over alleged additional damage to the vehicle on its return. We were not involved in any accidents, but europcar staff say there are additional scratches on the vehicle for which we are responsible. In the photos they sent as evidence, there are small, very minor surface marks which would polish out easily with a cloth. Is this how they make their extra money or am I just being cynical?Reviewed Oct 8 2021
review from![kayak]()
2.0
Cons:Customer experienceReviewed Jun 21 2021
review from![cheapflights]()
6.0
Pros:Staff was helpful at pickup but gave no instructions on drop off.Cons:They failed to inform us that if you dropped off after 5 o’clock you had to pay for overnight parking and there is no where to drop off. You have to pay for public parking. That made the rental extremely expensive for what we got. Very disappointing.Reviewed Jun 1 2021
review from![kayak]()
7.2
Pros:The process is fast.Cons:Refund of deposit not flexible. I need to send an email to give information. Should have returned to my Union Pay automatically.Reviewed Aug 25 2019
review from![kayak]()
8.8
Cons:Had to pay for parking on the street since we brought it back after the shop was closed, and the cup holders had a bit of something sticky in them but otherwise was goodReviewed Mar 26 2019
review from![kayak]()
10.0
Pros:All good. Thanks guys.Reviewed Mar 18 2019
review from![kayak]()
7.2
Pros:car was nice; people were nice; no waitCons:I was informed that because I reserved "via a broker" my extra insurance would not be recognized by Europcar. Luckily I had no incidents.Reviewed Jul 16 2017
review from![kayak]()