4.0
A) First I booked a medium car for 1 day by phone. The booking nummer was 2073-8471-DK-5. Avis would have charge us for round 7271, or 1065 USD !!!!! Just before accepting the paiement I fortunately cancelled the booking.Then I made the booking via KAYAK for 69 UDS !!! . How is it possible to have such a difference in the rate 14 times more. B) Then I made the booking via KAYAK for 69 UDS !!! Before taking over the car I phoned AVIS office to tell them we could be 15 minutes to late according pick-up time and also to confirm the booking. We show up at the airport, and unfortunately the car was booked in the city. I'm so disapointed that the assistant didn't told me I have to go to the city. C) At the desk the told us our credit card is not accepted. Big discussion, and then it was finally OK. All of these points for 1 booking. Very poor service. The car was dirty (2 bottles under the seat, snack bar packaging in the pockets)... The naviation system was on "Do not use motorways", we spend long time to find out how to do to take it off. Best regards, RomainReviewed Aug 1 2023
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10.0
Everything went perfectly, including pickup and drop off.Reviewed Jul 28 2023
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4.0
We bought full insurance coverage on the car. When we returned it, they found a small scratch on the bumper. We have received multiple emails from them to fill out an insurance form, threatening to cancel our coverage if we didn't return it. So we returned it. But they have sent it again. Unpleasant. Otherwise the rental was ok.Reviewed Oct 8 2022
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10.0
Price was too high.Reviewed Jun 12 2022
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8.0
Opel Corsa una mica vell, amb rascades però netReviewed Apr 16 2022
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4.0
The car was terrible. We rented electric and the 250 km guaranteed distance between charges was only 100 km. The 4 hour long journey took us 7 hours due to the frequent charging. The charging time itself was also longer than suggested (over 45 min each time and that would not bring us to full). Then we broke down and needed assistance. Unfortunately it was in a different country from the original place of rental. This both countries had to be activated to come to our assistance. This was overall a disaster.Reviewed Dec 22 2021
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2.0
Cons:We signed up for a deal through KAYAK that specified a certain price and that there is unlimited milage included. After the booking confirmation we got a call from Avis saying the deal is not possible and brought up different terms and conditions that we agreed on.Reviewed May 2 2021
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8.0
Pros:Fast serviceCons:NAReviewed Aug 16 2017
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8.4
Pros:Pick up was easy, given good advice on tolls, nice car.Cons:The Audi A4 nav system was a bit too complex and the engine shut off feature is annoying in traffic. The one problem was we were not provided proper paperwork such as insurance, so it was fortunate that the car did not impounded as Belgium is very strict on this.Reviewed Jul 31 2016
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