Car hire at Kastrup Copenhagen Airport

Car hire at Kastrup Copenhagen Airport

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Copenhagen, Denmark - Kastrup Copenhagen
May 25 — Jun 1
Same drop-off
Copenhagen, Denmark - Kastrup Copenhagen
Wed 25/5
Noon
Wed 1/6
Noon
Driver's age:

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Kastrup Copenhagen Airport car hire reviews and directory

Rated no. 1
Budget
Best rated
8.5 Excellent (38 reviews)
1 location in Kastrup Copenhagen Airport
Budget
Locations in Kastrup Copenhagen Airport
  • 8.7
  • 8.5
  • 8.6
  • 8.1
  • 8.5
Recent reviews
2.0 MediocreJul 31 2017
It was a horrible experienceThe carI had a flat tire, and there was no spare tire. It took them 5 hours to exchange the car on a rainy day with 4 adults and 5 kids. I had to go to the airport to pick up another car and go back to pick up my family with all the luggage from the street. All in all it set us back a lot because we lost time out of that day and it made us cancel our following day plans.
10.0 ExcellentJul 30 2017
the employee in the Copenhagen airport, was little bit over reacting and agressive .
9.6 ExcellentJul 20 2017
Excellent service, minus on the missing insuranceThe car itself + service on pickup and drop-off was great!Pricing didn't include any insurances (which is odd in EU) and I had to call to Budget to get the prices. nevertheless. price was OK and all worked as expected.
8.0 ExcellentJun 28 2017
Very good serviceThe service agent was very helpful..Had to wait 20 mins for the transfer bus to the rental center.. and upon returning the car, it's all outside uncovered. So in case of rain nowhere to find shelter..
6.0 GoodJun 22 2017
Long waitThey gave me an upgrade! Slow service!Slow service.
8.4 ExcellentJun 21 2017
Great service but didn't have my car class (prepaid)Kind. Prompt. Good price.Didn't have the car class I paid for (Audi A4) tried to give me a van. I ended up taking a Skoda Fabia (much smaller), but it was fine.
6.0 GoodJun 11 2017
Cost at pickup was considerably higher than booked cost. We did add a GPS unit but this doubled what I expected to pay.
8.0 ExcellentJun 6 2017
Excellent carAll good until drop off. Employee crutinized car and accused us of smoking with "ashes" on seat. Total nonsense. Strange interaction.
2.0 MediocreJan 7 2017
I am extremely unsatisfied with the service providedThere was not a car available at the airport in Copenhagen when I tried to pick it up on Christmas Eve,extremly disappointed, left me stranded. Luckily Eurocar rentals had a car available. It was moremoney, but better than nothing as your service provided. SHAMEFUL TO LEAVE A FAMILY STRANDED IN A FOREIGN COUNTRY ON CHRISTMAS EVE.
10.0 ExcellentJan 5 2017
Easy access and friendly service.
Rated no. 2
Hertz
8.1 Excellent (30 reviews)
1 location in Kastrup Copenhagen Airport
Hertz
Locations in Kastrup Copenhagen Airport
  • 8.4
  • 8.6
  • 8.1
  • 7.3
  • 8.1
Recent reviews
5.6 OkaySep 24 2019
Car was newThey charged me 477 DKK without any inform after 3 months!
10.0 ExcellentAug 13 2018
Easy to Book, Great Car, Great ExperienceEasy and quick checkout
9.2 ExcellentJul 30 2018
Friendly staff in pickup office. Got an upgrade for bigger car than booked. All was fine. Will choose Hertz next time again.
10.0 ExcellentJul 20 2018
Friendly and informative service at pick up.We received an upgrade. The car was big, comfortable, and yet it was economic to drive.Cannot come up with a single negative thing. Sorry:-)
8.0 ExcellentJul 20 2018
No key dropoffThe price and the car were great.Hertz was the only rental company at the rental car center without a key drop, so after my family hoofed our luggage to the bus stop, I still had to run back to the car rental center office and drop off the key. Even there, they didn’t have a key drop, so I wasn’t sure if I had to wait in line or if I could just hand them the key over the counter, while other customers were checking in. When I got back to the bus, the shuttle was gone. A small, unnecessary hassle.
5.6 OkayJun 27 2018
no refund of deposit after 9 daysRefund not given after 9 days
9.6 ExcellentJun 1 2018
Got a bigger carI have booked the Mini category abut Hertz run out of them so I have received a very nice Volvo v60 which was phenomenal. This was obviously a lucky scenario, however the friendliness of the staff and the fast service was excellent - even without the fancy car.That I have to return it.
10.0 ExcellentMar 10 2018
Always greatEasy pick up and drop off. Never any issues of additional costs. Usually free milageNothing!
7.2 GoodJan 4 2018
Great car for what we neededGreat vehicle and convenient pick up and drop off.Was not informed about additional charges such as winter tires and Hertz taking a cut of the Oresund Bridge pass.
4.0 OkayDec 29 2017
Poor customer serviceThe car size was good.Car had poor tire quialty where I had to keep putting air. Then next morning got flat tire and I had to spend money from my own pocket to buy a new tire and have it installed. Wasted time and money. I called and I was promised to be called by the service supervisor and nobody contacted me period. Therefore I'm not too happy about it even when they replaced the car. They had to charge me for it.
Rated no. 3
Thrifty
10 Excellent (3 reviews)
1 location in Kastrup Copenhagen Airport
Thrifty
Locations in Kastrup Copenhagen Airport
  • 10
  • 10
  • 10
  • 9.3
  • 10
Recent reviews
10.0 ExcellentAug 25 2021
Got uograde to 2nd driverr asking. Employee was very professional and process quite fast.
Rated no. 4
Alamo
8.8 Excellent (17 reviews)
1 location in Kastrup Copenhagen Airport
Alamo
Locations in Kastrup Copenhagen Airport
  • 9.4
  • 9
  • 8.8
  • 8.5
  • 8.5
Recent reviews
2.0 MediocreDec 15 2021
The worst experience I have ever had renting a car. I ended up taking a taxi from the airport. I will never use Alamo again.
10.0 ExcellentOct 3 2021
Thanks for the upgrade
10.0 ExcellentSep 15 2021
Nice service, friendly people, absolutely no complaints.
9.6 ExcellentAug 16 2019
Super friendly and helpful staff - with an upgrade when the car we booked wasn't available.
8.0 ExcellentJul 21 2017
Great Car!The Audi we rented was amazing -- I felt like it could almost drive itself. The A/C was great, the GPS was remarkably accurate, and even the energy saving assists were like having an engineer in the car. Excellent gas mileage and very comfortable. The rental car employees could not have been more helpful or friendly, including correcting a mistake on my invoice without any hesitation. Convenient shuttle bus was helpful.The costs overall were quite high compared to Sweden or Germany, but we chose Copenhagen for the location. Holding $800 US dollars as excess fees was rough on the vacation finances, but we worked around it. The distance from the rental center to the car when we picked it up was a long walk, and one of us had to wait with the luggage for awhile. It would be a nice service to bring the cars closer to the center.
Rated no. 5
Sixt
8.7 Excellent (26 reviews)
1 location in Kastrup Copenhagen Airport
Sixt
Locations in Kastrup Copenhagen Airport
  • 9
  • 8.9
  • 8.3
  • 7.9
  • 8.5
Recent reviews
7.9 GoodOct 17 2021
Had no problems with vehicle. When I went to the airport to drop off the car, there was no one there. I found a box to drop the keys off, but I don't recall receiving any instructions regarding this.
6.8 GoodJan 9 2019
Confusion at pickupCar that we got at the end was great. Return was smooth and quick.Confusion, misinformation first day and no car for winter conditions in Sweden, no money back. I had to call Sixt headquarter to sort it out. Car was provided next day. Maybe I should inform to get car with winter tires, although all other rentals I asked had them as standard. My problem is the communication at the branch. Next time I will go with a different car rental.
5.6 OkayAug 27 2018
We’ve rented cars for over 40 years. When dropping off this car the agent insisted on charging us for a scratch that we could barely detect. It was under the rear door, not even visible when the door was closed. It looked like dirt. We’ve never been charged for damage like this before. It felt like an assault. I still can’t believe the agent insisted we be charged
6.4 GoodAug 14 2018
Good customer service but outrageously strict return policyThe car I received was as expected. The young man ts the check-out counter was exceptionally helpful when I had problems with my American credit card. (Unfortunately, I didn't catch his name, but he appeared to be of immigrant background, and I hope the company knows what a great employee they have!) .When I returned the car, the employee in charge of returns was exceptionally diligent in going over the car which had a number of minor scratches when I received it. I ought to have checked these more carefully before departing with the car, but after 20+ years of renting cars during visits to Denmark, I have never had any issues, so I didn't do so. When I returned the car, I was informed that the car had two additional minor scratches that I would be held responsible for. I honestly do not believe that these scratches happened while I was using the car, but of course I have no proof. Given the fact that a number of other scratches remained on the car, the company obviously do not fix these, so it seems extravagant that my insurance company will be charged for repairing these. Besides, the windshield wipers were not working correctly (which I only discovered in a rain storm), but when I mentioned this to the employee upon return, I was given not even an apology. Next time around, I will llok for another car rental company.
8.0 ExcellentJul 30 2017
Difficult getting gas in the area. There was one but would not take credit card.
10.0 ExcellentJun 9 2017
Fantastic upgrade and easy, quick rental and then we were on the road!
10.0 ExcellentJun 8 2017
Best prices as low as 10$us a day with unlimited kmthe car is too intelligent and there is a noise for everything
7.6 GoodJul 15 2016
Felt scammed at drop off - but everything else gooGreat value, polite and efficient pick-up I like Sixt in general and Sixt is my go-to car rental firm in Copenhagen.Drop off: almost felt scammed. When I picked up the car I walked around the car checking for damages. Saw none but it was DARK and a cranmed space. Upon drop off the representative took out a flash light to check the car and found the tiniest scatch that I had overlooked (had no chance in fact). In the end I was not charged, but not a good experience - I refused the damage and sent an email including a few pics of the car I had taken.
Rated no. 6
Enterprise
8 Excellent (16 reviews)
1 location in Kastrup Copenhagen Airport
Enterprise
Locations in Kastrup Copenhagen Airport
  • 8.2
  • 8.3
  • 8
  • 7.8
  • 7.7
Recent reviews
10.0 ExcellentAug 20 2019
Staff were friendly and helpful, nice upgrade, cars were comfortable and clean and in top condition. No surprises or hidden charges, good value, easy and straightforward drop off. Be aware that all car rental at CPH airport needs you to take a free 5-minute shuttle bus.Can’t think of anything.
7.2 GoodAug 11 2018
I did not get the car that i booked. They told me that the do not have the model.
2.0 MediocreSep 4 2017
I would not use Enterprise car hire againLiked the car.Staff atittude - very rude Blocking large deposit on my credit card and not unblocking it yet (9 days so far)
10.0 ExcellentSep 3 2017
Amazing price, fantastic serviceBetter rate than could find anywhere else. Enterprise rep went above and beyond giving us info about the area in addition to handling our pick up proceeds expediently.
9.6 ExcellentAug 31 2017
excellent serviceMorgan at the airport in Copenhagen was excellent, very friendly and calm.Discovered a scrape under the car before I left..very difficult to notice any damages as the car park was indoor and very dark.
10.0 ExcellentJul 23 2017
Excellent serviceFriendly and very helpful
8.0 ExcellentMay 30 2017
Value for price and useThe car was new, spacious enough for our trip in Europe for three weeks.
2.0 MediocreApr 23 2017
Over charges without any explanation nothingTo explain the invoice in English
4.0 OkayJan 30 2017
Late delivery, then overchargedEnterprise was over 1 hour late making the car available because they could not find the keys. They also asked if they could not clean it. I was patient and OK until when I dropped off 1 hour late from original rental time (not actual pick up time), I was charged for an extra day. Even though the rental agent said that he changed the pick up time to reflect the actual delays, this was not recorded at drop-off. I know need to spend time to refund the extra day, even though it was due to their delays in pickup.
10.0 ExcellentDec 27 2016
Great serviceArrived to Copenhagen, easy to find the rental office. Fast service. We needed winter tires so I had to get a different car. We got upgraded to an AWD SUV, no extra charge. Put in some crazy miles. We had a brand new car and no issues. Will absolutely rent here again
Rated no. 7
Avis
7.8 Good (19 reviews)
1 location in Kastrup Copenhagen Airport
Avis
Locations in Kastrup Copenhagen Airport
  • 8.4
  • 8
  • 8
  • 6.8
  • 7.8
Recent reviews
10.0 ExcellentSep 21 2019
The staff at rental counter and the return lot were friendly and very helpful. The rate was unbelievably low.
5.6 OkayAug 1 2019
That another employee stepped in after a long waitThat the number system would have worked. It was my turn but a customer who had taken a number after me stepped in front because he said he was a long time customer. After a long overseas trip and a long wait in line this is not what I expected from Avis.
8.8 ExcellentAug 5 2018
Good car Citroën C4 Picasso, roomy and a good drive.Picking up the car took much too long.
8.0 ExcellentJul 24 2018
Good, but got a parking ticket due to faulty p-dial in carDenmark uses extensively parking-dials, and all cars must have one mounted - this one was faulty and cost me a p-ticket!!!
4.0 OkayOct 14 2017
Expensive and not serious staffNoneWaited for almost 3hours at the car rental. At some point they almost rented me a basic car for 300 euros
6.8 GoodSep 28 2017
One would expect more in CopenhagenThe drop off of car rentals is less than third world. Out in elements. Rain or shine.and lots of rain in Denmark. They just changed a few months ago from not so good system to incredibly stupid and consumer unfriendly. Having lived in Denmark and being married t a Dane, I am stunned by the stupidity of the current drop off, both for those returning cars and those poor souls who work there all day. Dumb. Dumb. Dumb.
8.8 ExcellentSep 24 2017
The new carrental facility at cPH airport has been moved further away from the terminals and can only be reached by the circulating airport bus which seems to be vey irregular. I almost missed my rental a Sunday evening because the bus was not coming.
9.6 ExcellentJul 16 2017
Excellent car for traveling around EuropeI liked the gas mileage; the comfort from the driver's seat and the passenger seatThe overall size was somewhat of an issue. The car was advertised as a mini-van, yet was really not much bigger than a Prius or a mid-size hatchback. The advertisement also said that it would hold 7 passengers and 3-4 bags, but that was nearly impossible. Luckily we only had five passengers, otherwise our luggage would not have fit the car.
10.0 ExcellentJul 5 2017
The person at the desk who helped me in Copenhagen was simply fantastic The cars offered were exceptionally nice, modern, and frankly-- luxurious. Everything was as expected on the rental with no surprises or extra unexpected chargesNothing
6.8 GoodFeb 7 2017
Gas mileage, size of car, power.Damage to windshield, more damage than usual to the exterior of the car (they did note this when I picked it up), no windshield wiper fluid, the electronics set to Spanish, uncomfortable seating in front seats. Drop off was a joke: I had to hand over the key to a guy in an Avis minibus, in the parking lot. I was worried I was handing it over to a thief. No receipt or anything either.
Rated no. 8
FLIZZR
7.8 Good (2 reviews)
1 location in Kastrup Copenhagen Airport
FLIZZR
Locations in Kastrup Copenhagen Airport
  • 7
  • 7
  • 8
  • 9
  • 8
Recent reviews
9.2 ExcellentApr 4 2018
Great priceFriendly staffs, quick and easy pickup and drop offNothing
Rated no. 9
Europcar
7.6 Good (4 reviews)
1 location in Kastrup Copenhagen Airport
Europcar
Locations in Kastrup Copenhagen Airport
  • 9.5
  • 9.4
  • 7.4
  • 8.4
  • 7.9
Recent reviews
10.0 ExcellentMar 22 2022
Clean easy dropoff
3.9 MediocreOct 8 2021
The car was ok for size and comfort. BUT...Still in dispute over alleged additional damage to the vehicle on its return. We were not involved in any accidents, but europcar staff say there are additional scratches on the vehicle for which we are responsible. In the photos they sent as evidence, there are small, very minor surface marks which would polish out easily with a cloth. Is this how they make their extra money or am I just being cynical?
7.2 GoodJul 16 2017
car was nice; people were nice; no waitI was informed that because I reserved "via a broker" my extra insurance would not be recognized by Europcar. Luckily I had no incidents.
Dollar
1 location in Kastrup Copenhagen Airport
Dollar
Locations in Kastrup Copenhagen Airport
Recent reviews
International
1 location in Kastrup Copenhagen Airport
International
Locations in Kastrup Copenhagen Airport
Recent reviews
keddy by Europcar
1 location in Kastrup Copenhagen Airport
keddy by Europcar
Locations in Kastrup Copenhagen Airport
Recent reviews
National
1 location in Kastrup Copenhagen Airport
National
Locations in Kastrup Copenhagen Airport
Recent reviews
Sunnycars
1 location in Kastrup Copenhagen Airport
Sunnycars
Locations in Kastrup Copenhagen Airport
Recent reviews
YourRent
1 location in Kastrup Copenhagen Airport
YourRent
Locations in Kastrup Copenhagen Airport
Recent reviews
155 travellers who hired a car in Kastrup Copenhagen Airport gave the car agency they used an average rating of 8,3

Car rental locations at Kastrup Copenhagen Airport

Top tips for hiring a car at Kastrup Copenhagen Airport

  • Book your car hire at Kastrup Copenhagen Airport at least 1 week before your trip in order to get a below-average price

FAQs about hiring a car at Kastrup Copenhagen Airport