10.0 ExcellentSep 21 2019
The staff at rental counter and the return lot were friendly and very helpful. The rate was unbelievably low.
5.6 OkayAug 1 2019
That another employee stepped in after a long waitThat the number system would have worked. It was my turn but a customer who had taken a number after me stepped in front because he said he was a long time customer. After a long overseas trip and a long wait in line this is not what I expected from Avis.
8.8 ExcellentAug 5 2018
Good car Citroën C4 Picasso, roomy and a good drive.Picking up the car took much too long.
8.0 ExcellentJul 24 2018
Good, but got a parking ticket due to faulty p-dial in carDenmark uses extensively parking-dials, and all cars must have one mounted - this one was faulty and cost me a p-ticket!!!
4.0 OkayOct 14 2017
Expensive and not serious staffNoneWaited for almost 3hours at the car rental. At some point they almost rented me a basic car for 300 euros
6.8 GoodSep 28 2017
One would expect more in CopenhagenThe drop off of car rentals is less than third world. Out in elements. Rain or shine.and lots of rain in Denmark. They just changed a few months ago from not so good system to incredibly stupid and consumer unfriendly. Having lived in Denmark and being married t a Dane, I am stunned by the stupidity of the current drop off, both for those returning cars and those poor souls who work there all day. Dumb. Dumb. Dumb.
8.8 ExcellentSep 24 2017
The new carrental facility at cPH airport has been moved further away from the terminals and can only be reached by the circulating airport bus which seems to be vey irregular. I almost missed my rental a Sunday evening because the bus was not coming.
9.6 ExcellentJul 16 2017
Excellent car for traveling around EuropeI liked the gas mileage; the comfort from the driver's seat and the passenger seatThe overall size was somewhat of an issue. The car was advertised as a mini-van, yet was really not much bigger than a Prius or a mid-size hatchback. The advertisement also said that it would hold 7 passengers and 3-4 bags, but that was nearly impossible. Luckily we only had five passengers, otherwise our luggage would not have fit the car.
10.0 ExcellentJul 5 2017
The person at the desk who helped me in Copenhagen was simply fantastic The cars offered were exceptionally nice, modern, and frankly-- luxurious. Everything was as expected on the rental with no surprises or extra unexpected chargesNothing
6.8 GoodFeb 7 2017
Gas mileage, size of car, power.Damage to windshield, more damage than usual to the exterior of the car (they did note this when I picked it up), no windshield wiper fluid, the electronics set to Spanish, uncomfortable seating in front seats. Drop off was a joke: I had to hand over the key to a guy in an Avis minibus, in the parking lot. I was worried I was handing it over to a thief. No receipt or anything either.