Book Enterprise hire cars in Grand Rapids

Grand Rapids, MI, United States
Oct 4 — Oct 11
Same drop-off
Grand Rapids, MI, United States
Tue 4/10
Noon
Tue 11/10
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" & helpful."(in 3572 reviews)
" and very helpful."(in 3572 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"The ."(in 4134 reviews)

Reviews for Enterprise in Grand Rapids

Overall rating8.1 ExcellentBased on 81 reviews
Cleanliness
8.3
Comfort
8.2
Overall
8.1
Pick-up/Drop-off
8.1
Value for money
8.0

Recent reviews

Traveller rating
28
6
2
10
1
Find reviews that mention:
10.0
Everything was done right. Marily was greatReviewed Aug 26 2022
review fromkayak
1.9
I set my pick up time for 6pm on Kayak which was confirmed. I was on a layover in Denver when Enterprise called me and said that they would be unable to create my agreement if I were to arrive at 6pm as their system shuts down at 6 sharp. My flight landed at 5:50 and I would have been there at 6:05. They absolutely refused to do anything to help and I ended up having to cancel. There were literally 0 cars available at any of the rental agencies at the airport or Uhaul. I ended up having to rent a Home Depot van for my trip as it was the ONLY option besides a Tesla for $985 per day on Turo. This was a terrible experience and I will not be using Kayak to book anything in the future as you are clearly out of touch with your suppliers.Reviewed Jul 19 2021
review fromkayak
10.0
Pros:Everything was easyReviewed Jan 6 2021
review fromkayak
2.0
Pros:Staff was helpfulCons:Ordered a compact vehicle and when I arrived all they had was an old big truck - let them know that I have never driven a truck and the employee looked at me and didn’t say a word. When asked if they had a different t vehicle I was told NOReviewed Sep 13 2020
review fromkayak
2.0
Cons:I booked a vehicle they didn't have, so I never got a vehicle.Reviewed Jul 7 2020
review fromkayak
10.0
Pros:Staff was super nice and helpfulCons:Nothing :)Reviewed Jul 4 2020
review fromkayak
6.8
Pros:There was no one there at drop-off. We had to write down our mileage and go inside for to the rental office. We wanted a final statement but he said he would email it. 27 hours later, we still don't have it.Cons:Do NOT give other locations if a person requests the airport rental. We rented from a down town agency without our knowledge. Didnt find out until our flight was delayed and we called to notify them and found out they closed at 5:00pm. Very worrisome and costly to have it changed last minute. NOT GOOD!!Reviewed Jun 30 2020
review fromkayak
2.0
Pros:They called me at 8 am stating that they had no cars available and that every single location in Grand Rapids also had no cars availableCons:I appreciate the call but I’m confused as to why their website said they had cars available if they didn’t.Reviewed Jun 25 2020
review fromkayak
10.0
Cons:I returned the vehicle two days early because of good weather, but I only got about a $10 credit for returning it early. The credit should have been more.Reviewed Nov 28 2019
review fromkayak
6.0
Pros:The car was good for my needsCons:I requested an airport rental when I searched and when I went to the Enterprise desk at the airport I was told that it was off site. When I asked if they could come close to the rate it would have doubled. I had to take a $22 Uber to get the off site location. Of course I had missed that this was off site rental, but I would think Kayak could have highlighted that fact when reserving since my search was for an airport rental. This way the customer agrees to and it calls attention to it.Reviewed Oct 7 2019
review fromkayak
10.0
Pros:They initially called me 5 minutes before picking up my rental arranged online and told me there were no cars and to go go a different location (where the rates would be different, longer commute in rush hour). However, upon arrival, the team worked out an acceptable solution.Cons:Online availability being accurate with the store and the 3rd party vendor who I used to book this car.Reviewed Aug 26 2019
review fromkayak
4.8
Pros:The manager finally fixed the screw up, but it took a while.Cons:I rented a sports car, meaning a Dodge Challenger or similar. When I got there, they were going to give me some mid-size 4-door. I told the employee that I paid for a sports car, and he said he knew that, but it didn’t matter because I will take what they give me and they didn’t have any availableReviewed Aug 14 2019
review fromkayak

Where can I find Enterprise hire cars in Grand Rapids?

5500 44th St Se, Enterprise car hires

Address

5500 44th St Se

Hours

Wednesday08:00 - 23:59
Sunday08:00 - 23:59
Thursday08:00 - 23:59
Friday08:00 - 23:59
Tuesday08:00 - 23:59
Monday07:00 - 23:59
Saturday09:00 - 21:00

Phone

+1 833 789 0755

Address

2720 28th St Se

Hours

Wednesday08:00 - 23:59
Sunday00:00 - 00:00
Thursday08:00 - 23:59
Friday08:00 - 23:59
Tuesday08:00 - 23:59
Monday08:00 - 23:59
Saturday09:00 - 21:00

Phone

+1 616 285 3370

Address

4214 Plainfield Ave Ne

Hours

Wednesday08:00 - 23:59
Sunday00:00 - 00:00
Thursday08:00 - 23:59
Friday08:00 - 23:59
Tuesday08:00 - 23:59
Monday08:00 - 23:59
Saturday09:00 - 21:00

Phone

+1 616 363 8400

Address

7580 Expressway Dr Sw

Hours

Wednesday08:00 - 23:59
Sunday00:00 - 00:00
Thursday08:00 - 23:59
Friday08:00 - 23:59
Tuesday08:00 - 23:59
Monday08:00 - 23:59
Saturday00:00 - 00:00

Phone

+1 616 475 1300

Address

1100 Plainfield Ave Ne

Hours

Wednesday08:00 - 23:59
Sunday00:00 - 00:00
Thursday08:00 - 23:59
Friday08:00 - 23:59
Tuesday08:00 - 23:59
Monday08:00 - 23:59
Saturday09:00 - 21:00

Phone

+1 616 776 7665

Address

3375 Alpine Ave Nw

Hours

Wednesday08:00 - 23:59
Sunday00:00 - 00:00
Thursday08:00 - 23:59
Friday08:00 - 23:59
Tuesday08:00 - 23:59
Monday08:00 - 23:59
Saturday00:00 - 00:00

Phone

+1 616 785 7311

Good to know

Most popular location

5500 44th St Se

FAQs about hiring a car from Enterprise in Grand Rapids