Book Enterprise hire cars in Fishers

Reviews for Enterprise in Fishers

Recent reviews

Traveller rating

Excellent

3

Good

1

Okay

0

Mediocre

0

Poor

0

Find reviews that mention:

staff was very helpfulgreat customer

car was greatgreat price

get the cargreat experience

car availableairport location

great servicepick up and drop

customer service

6.0

Pros:Dropoff staff was helpful, once I found a place that was open.Cons:Vehicle was not ready at pick up time. I left to eat and came back and they said it would be an hour or more longer wait for the type of vehicle I wanted (something fuel efficient) . They offered me a larger vehicle that I could take then, which accepted assuming it would be for the price I expected of ~$115 including fees&taxes. The employee did not mention an increased fee for the available vehical. I was badgered into paying an additional ~$23 for scratch protection. I did not look closely at the paperwork because I was in a rush by that point, so was upset to find when I stopped for fuel and checked the paperwork in my email and saw that I was charged $167, in addition to having a fuel cost higher than I had planned for. I except that I did agree to the scratch protection racket, though I was badgered into it, but I am angry about the additional ~$25 that I do not know the origin of. It is not worth my time to figure it out, since I am back home and back to work. It isn't even worth my time to go check the exact values for this rant rather than include approximate costs from memory. But I will avoid Enterprise and probably Kayak in the future. Unless you have an easy way of refunding the excessive costs withoutReviewed Jul 10 2020

review from

8.4

The staff was fantastic, the car did not meet theiPros:I have rented several times from this location and the staff is always the best. Professional, friendly, welcoming, responsive, fast and fun. Normally Nathan is the one who helps me out and he is a rock star. He is the example of excellence in customer service and professionalism. He remembers things from your last trip, your preferences, always spot on in getting you in and out quickly and makes sure you leave with a smile.Cons:The car was horrible. It was listed as a midsize; however, it was a compact with a back seat. Absolutely no room in the trunk and crammed in the seats. That you can live with, what was most concerning is it would hydroplane on any puddle of water. No exaggeration. I rented for nearly 2 weeks and without fail whether it be a puddle from a small shower to a heavy downpour - this car would hydroplane. Driving through the storms which contained tornadoes was the scariest driving I have ever done. Please, for safety's sake, get this car off your lot. It is dangerous.Reviewed Jan 6 2016

review from

10.0

Fishers IN Enterprise ROCKS!!Pros:Great service and team.Reviewed Jul 25 2016

review from

10.0

Efficient, ProfessionalPros:They upgraded me to a Cadillac SUV at no additional cost. The car was near new and very clean. I was in and out in less than 15 minutes. Very well run company.Reviewed Aug 22 2016

review from

10.0

Pros:Great StaffReviewed Mar 6 2016

review from

8.4

Pros:Comfortable for my son and I for 5 state trip. Good gas mileage as well.Reviewed Mar 27 2017

review from

9.6

Pros:Friendly staff Easy pickup After-hours drop-offCons:Only negative is that they didn't have the car type I requested, so I got upgraded to an SUV. The SUV itself was very nice, but I was driving it a long way and wanted something with better gas mileage, that's why I requested a sedan.Reviewed Dec 27 2019

review from

8.4

Cons:2 negatives- 1. All the extra fees that are added 2. Wiper fluid froze over while driving through Iowa. Temps were in the negatives and we had to replace the wiper fluid with better stuff. We were reimbursed and given further discounts for the issue.Reviewed Jan 4 2018

review from

8.4

Pros:Staff was friendly, efficient, responsive and very helpfulCons:Windows were very spotted and interior was pretty dirty so spent some time detailing the interior and windows after pick up before our trip. It is a tough time of year to keep things maintained. Let check in staff know just to make them aware and they were very responsive and made up for the issue though I asked for nothing. Will come back for next trip.Reviewed Dec 31 2019

review from

4.0

Cars come without cruise control these days?Cons:I rent cars fairly frequently for work and enterprise seems to be the only company that I have any problems with. Sadly the problems aren't regarding anything that has gone wrong but more so they are trying too hard. Their customer service model is overbearing and completely over the top. Most people would like to get in, sign their contract, be smiled at and then be on their way. Practically 45 minutes later I was able to run away only to realize after all the over indulgent "how can we help" "anything else to make your car renting experience any better?" I found out the car had no cruise control for the interstate driving I had just rented it for.Reviewed Apr 10 2017

review from

10.0

Pros:Very nice experience!Reviewed Mar 23 2020

review from

8.4

Fishers-ORD 1 way rentalPros:Friendly customer service, clean car, good priceCons:No mention of $8 toll pass or that last toll booth is correct change only. No mention that office would be closed on day of return (Memorial Day).Reviewed Jun 6 2016

review from

More

• What is the most popular car hire from Enterprise in Fishers?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Enterprise in Fishers.

• How many car hire locations does Enterprise have in Fishers?

  Enterprise has 2 car hire locations in Fishers. Take a look at our Enterprise hire location map to find the best car hires near you.

• Does Enterprise have a car hire location at the airport: Indianapolis airport (IND)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Indianapolis airport (IND)?

  Yes