Book Enterprise Rent-A-Car hire cars in Fishers

Reviews for Enterprise Rent-A-Car in Fishers

Recent reviews

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Wonderful

7

Very Good

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Okay

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Fair

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Mediocre

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3

2.0

This is the second time that I have rented a minivan only to show up and not to have a van available. In my experience, when you book something weeks in advance for a family trip, you would expect it to be there. I was offered an suv which didn’t remotely fit us all for our trip. I was contacted 30 minutes before my pick up of the vehicle.Reviewed Oct 23 2023

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10.0

Pros:Pick up and drop off were both super easy.Cons:I only wish the location was closer to my house. No big deal, though!Reviewed Feb 2 2021

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10.0

Pros:The staff was friendly. They didn't have what I requested so I got a free upgrade. Return was seamless and quick.Cons:The pick-up explanation felt a bit rushed. He was throwing a lot of add-ons and numbers at me and I didn't really get a chance to process everything. The insurance I bought before pick-up was not through Enterprise. Theirs is different. That needs to made more clear.Reviewed Jan 11 2021

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2.0

Cons:The check oil light came on in the very expensive premium SUV I rented. I had to exit and stop at a gas station to check the oil. The oil was not even touching the full tube. It took two quarts of oil at $10 to make it right. Not a big deal, but a minor inconvenience. I thought Enterprise would simply reimburse me the $20 and make it right - they didn’t! A very pretty move... We were told by the represent that the only the store manager could make that call and he would call us to discuss. They never did. Terrible customer service a real shame to lose a customer over $20...Reviewed Dec 3 2020

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3.6

Pros:Pick up was ridiculous then got stuck in a compact car even though we was okay with upgrading. Car was very dirty on the outside. Drop of was way easier of course. And the insurance don't waste your time buying it on kayak because they tell you it doesn't actually cover anything. Just ridiculousCons:Communication of detailsReviewed Nov 5 2020

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2.8

Cons:Pick up took forever. Car had hardly any gas in it when I picked it up. When I asked if I could drop off at airport you said you’d charge me $100 drop fee. I offered to pay $50 as a compromise but you said no way. Will not ever use enterprise again.Reviewed Oct 26 2020

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4.4

Pros:Easy processCons:The first rental I picked up started overheating 20 minutes after leaving the lot, I had to return the car after being told to go to a different enterprise to swap the car, no one had one available so I still had to return to the original site to swap out the car. Very time consuming.Reviewed Oct 11 2020

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4.8

Pros:Easy processCons:The first rental I picked up started overheating 20 minutes after leaving the lot, I had to return the car after being told to go to a different enterprise to swap the car, no one had one available so I still had to return to the original site to swap out the car. Very time consuming.Reviewed Oct 11 2020

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5.2

Pros:Staff was friendlyCons:Not being charged Bc the facility is closed and u can’t return your vehicle.Reviewed Sep 29 2020

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2.0

Pros:NothingCons:Employee was rude. I stood in line for 1 hour and still didn’t get the rental. Strongly felt discriminated since I was the only African American and female in line. I don’t plan on booking enterprise ever again.Reviewed Jul 13 2020

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6.0

Pros:Dropoff staff was helpful, once I found a place that was open.Cons:Vehicle was not ready at pick up time. I left to eat and came back and they said it would be an hour or more longer wait for the type of vehicle I wanted (something fuel efficient) . They offered me a larger vehicle that I could take then, which accepted assuming it would be for the price I expected of ~$115 including fees&taxes. The employee did not mention an increased fee for the available vehical. I was badgered into paying an additional ~$23 for scratch protection. I did not look closely at the paperwork because I was in a rush by that point, so was upset to find when I stopped for fuel and checked the paperwork in my email and saw that I was charged $167, in addition to having a fuel cost higher than I had planned for. I except that I did agree to the scratch protection racket, though I was badgered into it, but I am angry about the additional ~$25 that I do not know the origin of. It is not worth my time to figure it out, since I am back home and back to work. It isn't even worth my time to go check the exact values for this rant rather than include approximate costs from memory. But I will avoid Enterprise and probably Kayak in the future. Unless you have an easy way of refunding the excessive costs withoutReviewed Jul 10 2020

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5.6

Pros:one of the staff was very accommodating and tried his best to make our situation betterCons:we should have been able to get the car we requested or offered options before we got there. we ended up with a very similar car but not as nice and would have preferred going to an entirely different model.Reviewed Jul 6 2020

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More

• What is the most popular car hire from Enterprise Rent-A-Car in Fishers?

  Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Fishers.

• How many car hire locations does Enterprise Rent-A-Car have in Fishers?

  Enterprise Rent-A-Car has 2 hire locations in Fishers. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Indianapolis airport (IND)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Indianapolis airport (IND)?

  Yes