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5 locations in Fishers
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10,0 Wonderful
Feb 2021
Pros:
Pick up and drop off were both super easy.Cons:
I only wish the location was closer to my house. No big deal, though!10,0 Wonderful
Jan 2021
Pros:
The staff was friendly. They didn't have what I requested so I got a free upgrade. Return was seamless and quick.Cons:
The pick-up explanation felt a bit rushed. He was throwing a lot of add-ons and numbers at me and I didn't really get a chance to process everything. The insurance I bought before pick-up was not through Enterprise. Theirs is different. That needs to made more clear.2,0 Poor
Dec 2020
Cons:
The check oil light came on in the very expensive premium SUV I rented. I had to exit and stop at a gas station to check the oil. The oil was not even touching the full tube. It took two quarts of oil at $10 to make it right. Not a big deal, but a minor inconvenience. I thought Enterprise would simply reimburse me the $20 and make it right - they didn’t! A very pretty move... We were told by the represent that the only the store manager could make that call and he would call us to discuss. They never did. Terrible customer service a real shame to lose a customer over $20...3,6 Poor
Nov 2020
Pros:
Pick up was ridiculous then got stuck in a compact car even though we was okay with upgrading. Car was very dirty on the outside. Drop of was way easier of course. And the insurance don't waste your time buying it on kayak because they tell you it doesn't actually cover anything. Just ridiculousCons:
Communication of details2,8 Poor
Oct 2020
Cons:
Pick up took forever. Car had hardly any gas in it when I picked it up. When I asked if I could drop off at airport you said you’d charge me $100 drop fee. I offered to pay $50 as a compromise but you said no way. Will not ever use enterprise again.4,4 Mediocre
Oct 2020
Pros:
Easy processCons:
The first rental I picked up started overheating 20 minutes after leaving the lot, I had to return the car after being told to go to a different enterprise to swap the car, no one had one available so I still had to return to the original site to swap out the car. Very time consuming.One location in Fishers
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10,0 Wonderful
Sep 2020
Pros:
Fast service8,4 Very Good
Dec 2019
Cons:
Too small2,0 Poor
Feb 2018
Cons:
My pick up time was 12 noon, when I arrived, the doors were locked and I couldn’t get the car that I reserved. Horrible.8,0 Very Good
Jun 2022
10,0 Wonderful
May 2022
One location in Fishers
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8,0 Very Good
Mar 2020
Pros:
Pick up and drop off was easy.Cons:
Cleanliness of car upon pick up.1,9 Poor
Sep 2021
2 locations in Fishers
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8,0 Very Good
Feb 2019
Pros:
Drop off was quick and easyCons:
Had reservation, only one person being waited on in front of me. Still took 45 minutes to get my car which had just been started. As it was below zero, I had to drive the first 5 minutes in a very cold car. I didn’t expect this from Hertz2,0 Poor
Jul 2016
Cons:
My reservation was for 10:00 am. I was not able to pickup the car until 4:00 pm. After spending 45 minutes at location, I was not able to get a car rented. I have been a business traveller for 20 years; clearly my worst rental car experience.4,0 Mediocre
Feb 2022
One location in Fishers
Most popular car type | Standard |
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