Guest reviews
Overall rating
8,5
Excellent
Based on 12 824 reviews
Cleanliness
8,6
Comfort
8,9
Pick-up/Drop-off
8,7
Value for money
9,0
Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveller rating
8
1
1
0
1
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
-
7,2
An OK rental car experience that is not common for this location
Pros: Overall, the rental was fine.
Cons: I would prefer if this location would ALWAYS provide a full tank of gas to their rental cars. It would make it much easier for their customers to know how much gas to put into their cars. Unfortunately, there was also a mistake made to my billing, which required me to call the location to have it corrected. Usually, I don't have a problem with those types of issues. I am sure that it was a simple accident.
review from
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10,0
Typically good service unless very busy
Pros: Quick service, warmly greeted on this visit
Cons: The one thing that I don't like about the Corvallis Enterprise franchise is that they do not require that the cars be filled with gasoline at the end of the rental. If it is returned with a 1/2 tank of gas, they ask you to bring it back with approximately 1/2 tank of gas. If it is filled with 7/8 full of gas, you need to return it with 7/8 tank. I would much prefer to pick up a car with a full tank of gas and return it with a full tank of gas, so that I don't have to guess the number of gallons of gas that i need to use or add to the tank at the end of the rental period.
review from
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4,8
Ok
Pros: After the hassle with the pick up and payment situation, I liked that they gave me an upgrade and free day.
Cons: I was told my husband could meet the driver and use my debit card to pay as I would be at work and could in no way meet anyone. Then when they showed up they told him no because I wasn't present. Also there was a while half of a dried up muffin under the drivers seat. Gross.
review from
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2,0
Location was closed when I got there.
Cons: Reserved car ti pick up at noon on Saturday. When I got there shortly after noon, location was closed and door sign said they closed at noon. Nowhere in the reservation process did it indicate the location closed so early. Had to go to another car rental company to get car.
review from
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9,2
Generally great, but car had been smoked in.
Pros: The car ran fine, and the paperwork was quick and easy
Cons: The car had been smoked in previously. The smell was mostly gone but still occasionally noticeable.
review from
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10,0
Pros: Price
Cons: The car needed brakes!
review from
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10,0
Quick and Great Customer Service
Pros: Dropoff was quick, and they even gave me a ride back to campus.
review from
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10,0
Cons: I shouldn't have bought Kayak's insurance. Best to get rental company's insurance, or check with your own car insurance first.
review from
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10,0
Pros: I accidentally went to the wrong pick up site but they gave me a vehicle anyway rather than making me go to the correct site. I was so happy!
review from
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9,6
Professional, courteous, went out of their way
Pros: Even though they normally don't give rides/pickups on weekends at this location, they made an exception for us, as it seemed to be slow at that time of morning. This service was much appreciated, and made things a lot easier for us.
review from
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10,0
Good experience
Pros: easy, clean, convenient. Made my reservation on Kayak.com. It was great.
Cons: They were closed at noon on a sunday ( turn in day) so I wasn't able to get a ride.
review from
Other suppliers in Corvallis scored
Where can I find Enterprise hire cars in Corvallis?
1414 Nw 9th St, Enterprise car hire
Address
1414 Nw 9th StHours
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |