Book Enterprise Rent-A-Car hire cars in Buena Park

Reviews for Enterprise Rent-A-Car in Buena Park

Recent reviews

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10.0

Pros:staff was very friendly and helpful. when I needed to extend my car rental reservation they had no problem extending it for me on the phone.Cons:They just need to be more informative about certain details. example: if you return the car after the time you picked up the car than you will be charged an extra fee or another day.Reviewed Apr 1 2021

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10.0

Pros:The staff was very professional, friendly, and accommodating. This was my first rental experience that I actually got a better car than the one I reserved—my previous 3 rentals had nowhere near the car reserved, even after confirmation the day before. To top it all off, the drop off could not have been any easier, and I was able to keep the car longer than anticipated. We will be going to this particular enterprise for all my rentals in the future.Cons:This experience was near flawless.Reviewed Mar 15 2021

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4.0

Pros:Staff was just ok.Cons:Didn"t get what I reservedReviewed Nov 29 2020

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5.2

Pros:The price I was given for the rental.Cons:The customer service was poor. Employees treat customers like numbers without any care and rushing through the paperwork without properly explaining. The car was extremely dirty on the inside and it was advertised that they now have added cleanliness but I did not see that.Reviewed Sep 28 2020

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10.0

Pros:Great staff and selection of vehiclesCons:Can get very busy on the weekend and wait times may get long but staff does the best they can given the facility at their disposalReviewed Sep 11 2020

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10.0

Pros:The staff was very friendly and helpful.Cons:The car was a bit dirty inside.Reviewed Aug 17 2019

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10.0

Pros:Friendly and easyCons:NothingReviewed Jul 9 2019

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4.4

Cons:The price doubledReviewed Jan 26 2019

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6.8

Rental for Thanksgiving road tripPros:The vehicle was comfortable. We loved having a reverse camera and sirius radio.Cons:We originally reserved an economy car, but they were all out and we got a small truck instead (for no extra charge). We spent way more on fuel than we had planned for. We also drove through the snow and having a truck now meant that our luggage had to go in the bed of the truck. Our clothes were damp by the time we arrived. We dropped off after hours and the parking lot was completely full, all the way to the sidewalk. I ended up having to park on the street.Reviewed Nov 26 2018

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10.0

Pros:Good and Friendly service !!! Thank you!!Reviewed Oct 7 2018

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2.0

UnethicalCons:My booking was for 1 day returning before 4pm Saturday night. I dropped off my car at 3pm. Less than 24 hours after renting. My rental should be equal or less than initially agreed upon charge. Location decided to close earlier than advertised business hours. My rental agreement specifically noted location hours as 4pm. Since location was closed at 3pm, I proceeded to drop off car keys in designated area as indicated. I also followed up with a call early morning ensuring all was received and bill was concluded. I was informed that renting location is charging me almost double of originally agreed upon amount. This is unacceptable and unethical and I refuse to condone this kind of business. I need to be charged fee similar to my price estimate.Reviewed Sep 23 2018

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9.6

Quick and Painless with a Bonus!Pros:Overall, the process was hassle-free. We showed up and the place was packed (said they had 40+ reservations and people were walking in asking for cars). We had reserved an economy car for the weekend and were still waiting for our car to go through the cleaning bay. After about 15 minutes the manager came over and said they had two convertible mustangs that were ready to go at no extra charge if we wanted one. It was a nice treat on our weekend getaway. Drop off was just as easy and took maybe 10 minutes.Cons:The car wasn't all that clean. It had been vacuumed out and wiped down but it really needed a detailing. The car had a lot of nooks and crannies that were dirty. After driving for a bit I realized the tire pressure was very low in one tire. I ended up stopping to fill the tire at a gas station; they should have checked the tires before we left. Both relatively minor issues and it's hard to complain when we got a free upgrade.Reviewed Mar 28 2017

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• Can I begin a one-way rental at Enterprise Rent-A-Car car rentals in Buena Park?

  When you book your Buena Park Enterprise rental car through KAYAK, you can opt to drop off your rental car at a different Enterprise location. Because one way rentals are a bit more complicated to arrange, make sure you make your reservation as early as possible. This will help ensure that you have a wide selection of both vehicles and drop-off location options.

• Will I be charged a fee if I have to cancel my Buena Park Enterprise reservation?

  Not necessarily. When you book an Enterprise rental car in Buena Park through KAYAK, you can choose a reservation that offers free cancellation. Many of these free cancellation deals will not charge you unless you arrive to pick up your vehicle. Others require that you contact the agency to cancel at least 2 full days before your pickup time in order to avoid a fee.

• Where can I pick up Enterprise Rent-A-Car car rentals in Buena Park?

  If you fly into California in order to visit Buena Park, you'll be landing at 1 of 4 airports. The Los Angeles International Airport (LAX) provides a courtesy shuttle to a nearby off-site car rental agency. The John Wayne Airport (SNA) has an Enterprise counter in baggage claim. The Burbank Hollywood International Airport (BUR) has an Enterprise counter in the car rental facility on the top floor of the parking garage. The Ontario International Airport (ONT) provides a free shuttle to the on-site car rental facility, where you can find an Enterprise counter. You can also find one Enterprise agency within Buena Park at 6731 Beach Boulevard.

• What is the most popular car hire from Enterprise Rent-A-Car in Buena Park?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Buena Park.

• How many car hire locations does Enterprise Rent-A-Car have in Buena Park?

  Enterprise Rent-A-Car has 1 hire location in Buena Park. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Los Angeles airport (LAX)?

  No (according to our data)

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes