Find reviews that mention:
6.0
The wiper blades presented a major safety hazard. I advised Enterprise to have them replaced immediately. Be sure to check them before you leave.Reviewed May 17 2022
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8.0
Less wait time during pickup.Reviewed Apr 25 2022
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10.0
Excellent. All is good. The truck worked as needed. The staff at SBN was awesome. I highly recomend them.Reviewed Jan 5 2022
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4.0
Cons:Huge line. One guy working.Reviewed Jun 11 2021
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4.0
Pros:Yes, staff was friendly.Cons:It was the customer service when trying to call South Bend I was always routed to corporate. No one was at the Enterprise desk in South Bend so no one walked around the car with me. A supervisor on the phone used a phone and/or had a soft spoken voice. I could not hear him.Reviewed May 5 2021
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10.0
Pros:Staff was friendly and efficient. I was in and out quickly. Great experience.Cons:Only odd thing about renting in South Bend is there are no assigned spots. You everyone is walking around the lot hitting their car lock fob listening for the noise. It was actually kind of comical. But if the weather was bad or you were in a big hurry I could see how it would be irritating.Reviewed Oct 26 2020
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9.2
Pros:Drop off in Downtown Falmouth MA. was great, Attendant was helpful and friendly. Pick up in South Bend IN. Airport went well even though I forgot who was supplying the car and the Kayak email confirm was on my PC , not my phone, they found me, I got the car.Cons:The Ford Fusion hybrid has a weird feature where the engine turns off when you stop at a light or drive-through. This feature can be turned off by a button on the dashboard.Reviewed Sep 18 2020
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10.0
Pros:Staff was excellent. Fast, efficient, friendly. The dropoff was super fast and easy.Cons:Nothing. Everything was perfect.Reviewed Mar 12 2020
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6.8
Pros:Everything was easy and drop off was easy too. Car smelled like cigarettes. It was 3° and I had to drive with the window open.Cons:No cigarette smell.Reviewed Feb 15 2020
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10.0
Pros:All of the employees at this location were extremely helpful, and turned a problem into a very good experience. I would highly recommend using enterprise based on the employees at this location alone.Reviewed Nov 10 2018
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2.0
Cons:No rental car was not available. At all,Reviewed Oct 30 2018
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10.0
Cons:Pickup time changed from 4pm to 12 by company, not me. Couldn't find my contract, but agent finally did. Also company had changed my 2 week rental to a one day rental. Again agent fixed all.Reviewed Aug 30 2017
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