|Pick-up location||Benton Harbor|
8,0 Very Good
Cons:Getting the car Shown on line not another.
8,0 Very Good
Cons:Wish it had washer fluid. It might have helped during the blizzard we drove through. The back seats were dirty with dog hair and dried slobber.
Cons:They could have had a vehicle available. No vehicle = stranded at the airport. Thanks Budget and Kayak! (But not really)
Cons:Upon arrival at drop off, their mobile check in didn’t work so I had to wait in line. They said they would email me to confirm that it was closed out. I still haven’t received an email, and have no idea if they closed it out properly or if I will be charged for extra days. The tank was full.
Cons:2 cars both dirty
Cons:Your website is misleading on the vehicle size. I wanted a chevy impala sized vehicle - emailed confirmation stated "chevy impala" . But at desk to pick up car i would have had to pay more for that class.. Clearly a bait and switch tactic. Wont use kayak again.
Pros:Staff was great, very smooth rental process
Cons:car had a slight fragrance smell from cleaning products
Pros:Pick up and drop off was very simple and easy.
Cons:Didn't receive the type of car that I reserved. The vehicle had recently been smoked in and smelled nasty!!!!
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Pros:Yes, staff was friendly.
Cons:It was the customer service when trying to call South Bend I was always routed to corporate. No one was at the Enterprise desk in South Bend so no one walked around the car with me. A supervisor on the phone used a phone and/or had a soft spoken voice. I could not hear him.
Pros:Staff was friendly and efficient. I was in and out quickly. Great experience.
Cons:Only odd thing about renting in South Bend is there are no assigned spots. You everyone is walking around the lot hitting their car lock fob listening for the noise. It was actually kind of comical. But if the weather was bad or you were in a big hurry I could see how it would be irritating.
Pros:Drop off in Downtown Falmouth MA. was great, Attendant was helpful and friendly. Pick up in South Bend IN. Airport went well even though I forgot who was supplying the car and the Kayak email confirm was on my PC , not my phone, they found me, I got the car.
Cons:The Ford Fusion hybrid has a weird feature where the engine turns off when you stop at a light or drive-through. This feature can be turned off by a button on the dashboard.
Pros:Staff was excellent. Fast, efficient, friendly. The dropoff was super fast and easy.
Cons:Nothing. Everything was perfect.
Pros:Everything was easy and drop off was easy too. Car smelled like cigarettes. It was 3° and I had to drive with the window open.
Cons:No cigarette smell.
Pros:All of the employees at this location were extremely helpful, and turned a problem into a very good experience. I would highly recommend using enterprise based on the employees at this location alone.