Pick-up location | Benton Harbor |
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Car types | |
Hire locations | 1 |
Airport locations | 0 |
Mini |
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Standard |
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2 locations in Benton Harbor
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Reviews
2,0 Poor
Sep 2022
8,0 Very Good
May 2021
Pros:
YesCons:
Getting the car Shown on line not another.8,0 Very Good
Apr 2021
Cons:
Wish it had washer fluid. It might have helped during the blizzard we drove through. The back seats were dirty with dog hair and dried slobber.2,0 Poor
Jun 2020
Cons:
They could have had a vehicle available. No vehicle = stranded at the airport. Thanks Budget and Kayak! (But not really)5,6 Fair
Aug 2019
Cons:
Upon arrival at drop off, their mobile check in didn’t work so I had to wait in line. They said they would email me to confirm that it was closed out. I still haven’t received an email, and have no idea if they closed it out properly or if I will be charged for extra days. The tank was full.5,6 Fair
Jun 2019
Cons:
2 cars both dirty2 locations in Benton Harbor
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5,6 Fair
Sep 2019
Pros:
YesCons:
Your website is misleading on the vehicle size. I wanted a chevy impala sized vehicle - emailed confirmation stated "chevy impala" . But at desk to pick up car i would have had to pay more for that class.. Clearly a bait and switch tactic. Wont use kayak again.10,0 Wonderful
Jul 2019
Pros:
Staff was great, very smooth rental processCons:
car had a slight fragrance smell from cleaning products3,6 Poor
Aug 2017
Pros:
Pick up and drop off was very simple and easy.Cons:
Didn't receive the type of car that I reserved. The vehicle had recently been smoked in and smelled nasty!!!!6,0 Okay
Nov 2021
2,0 Poor
Nov 2021
10,0 Wonderful
Aug 2021
4 locations in Benton Harbor
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Reviews
4,0 Mediocre
May 2021
Pros:
Yes, staff was friendly.Cons:
It was the customer service when trying to call South Bend I was always routed to corporate. No one was at the Enterprise desk in South Bend so no one walked around the car with me. A supervisor on the phone used a phone and/or had a soft spoken voice. I could not hear him.10,0 Wonderful
Oct 2020
Pros:
Staff was friendly and efficient. I was in and out quickly. Great experience.Cons:
Only odd thing about renting in South Bend is there are no assigned spots. You everyone is walking around the lot hitting their car lock fob listening for the noise. It was actually kind of comical. But if the weather was bad or you were in a big hurry I could see how it would be irritating.9,2 Wonderful
Sep 2020
Pros:
Drop off in Downtown Falmouth MA. was great, Attendant was helpful and friendly. Pick up in South Bend IN. Airport went well even though I forgot who was supplying the car and the Kayak email confirm was on my PC , not my phone, they found me, I got the car.Cons:
The Ford Fusion hybrid has a weird feature where the engine turns off when you stop at a light or drive-through. This feature can be turned off by a button on the dashboard.10,0 Wonderful
Mar 2020
Pros:
Staff was excellent. Fast, efficient, friendly. The dropoff was super fast and easy.Cons:
Nothing. Everything was perfect.6,8 Okay
Feb 2020
Pros:
Everything was easy and drop off was easy too. Car smelled like cigarettes. It was 3° and I had to drive with the window open.Cons:
No cigarette smell.10,0 Wonderful
Nov 2018
Pros:
All of the employees at this location were extremely helpful, and turned a problem into a very good experience. I would highly recommend using enterprise based on the employees at this location alone.One location in Benton Harbor
One location in Benton Harbor
Most popular car type | Standard |
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