Book Enterprise Rent-A-Car hire cars in Anchorage

Reviews for Enterprise Rent-A-Car in Anchorage

Recent reviews

Traveller rating

Wonderful

15

Very Good

0

Good

1

Okay

1

Fair

2

Mediocre

0

Poor

5

10.0

The staff was very helpfulReviewed Oct 25 2023

review from

2.0

Cons:They gave away our car. We got a deal through Kayak. I guess they did not want to honor the deal so they rented our car to someone else for twice the price. As a result I would never use Enterprise car rental or Kayak again!Reviewed Apr 1 2021

review from

6.0

Pros:Several employees at counter carried in personal conversations using curse words (unprofessional). First car had a flat tire, second car did not have full tank of gas. Enterprise off airport where I was suppose to pick up car had already closed so got car at airport. Was never informed the rate would be 300 plus dollars more per month.Cons:With regards to reservation, should have been j formed I could turn car in next day and pick up original car offsite which was substantially lower in cost.Reviewed Jan 3 2021

review from

4.8

Cons:Enterprise switched the pickup location due to location construction but failed to notify me. I reserved a drop off location (anchorage airport) different than the pickup location but the lady at the pickup location then tried to charge me extra (over and above my reservation amount) to drop off at the airport which was shown on my reservation.. I ignored her "upcharge threats" and dropped off per my reservation details anyway. I will not rent from Enterprise in Anchorage again, it was not a pleasant experienceReviewed Sep 28 2020

review from

8.0

Pros:The staff was extremely helpful and friendly.Cons:The standard SUV seems to be a misnomer. It was more like a compact suv or small wagon. It did not have enough room for us.Reviewed Aug 17 2020

review from

3.6

Pros:Drop off was easy, staff working that day was professional.Cons:Pick up staff was uninterested in every part of transaction. Original rental vehicle offered was unacceptable, only option they would offer is an up-sale to the next size (more money for enterprise). That vehicle interior was dirty which I could not believe in our current COVID environment however that was the only thing available. Staff could care less as long as I drove away and they could move on to next customer.Reviewed Aug 12 2020

review from

10.0

Pros:Everything was smooth and fast.Reviewed Aug 7 2020

review from

10.0

Pros:Yes. The staff members were all very nice and friendly.Cons:NOthing. We were helped quickly after we got there. The car was ready. Everything was clearly explained to us. Quick check out and check in.Reviewed Jul 24 2020

review from

10.0

Pros:The staff here are exceptional - I don’t say that often. John, the manager went above and beyond to take care of me.Reviewed Jul 2 2020

review from

2.0

Cons:went to pick up rental at location stated on conformation page . had to take taxi (25) they where not open called enterprise (well we tryed to call you on 6-2-2020 )I confirmed reservations on or about 6-15 a week before we fly all is good ...ok cool ...So wait for another taxi to take me back to airport (25) go to enterprise desk at airport BUT heres the kicker Airport in Anchorage AK has fees where the lot out side of airport doesn't so 399 plus tax 430 was my Quote..at airport it turned into 799 plus a 20% depositReviewed Jun 28 2020

review from

7.2

Cons:More expensive then plannedReviewed Jun 20 2020

review from

10.0

Pros:The staff member I talked to was wonderful!!! She helped answer all my questions!!Cons:The guy that contacted me first was willing to put me into a different vehicle because the one I wanted wasn’t available but when I asked to be transferred over he hung up on meReviewed Jun 13 2020

review from

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• What is the most popular car hire from Enterprise Rent-A-Car in Anchorage?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Anchorage.

• How many car hire locations does Enterprise Rent-A-Car have in Anchorage?

  Enterprise Rent-A-Car has 4 hire locations in Anchorage. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Anchorage airport (ANC)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Anchorage airport (ANC)?

  Yes