Car hire at Anchorage Airport

Pros: Not much good to say about drop off. They took their time checking in my vehicle, and I was the only one there. Counter person seemed to be only interested in increasing the rental cost.

Cons: I reserved a Jeep SUV through this site. When I arrived at the counter, the counter person offered a vehicle in a class below what I reserved. Upgrade cost. The person at the counter only offered three options for insurance. Cost $40 per day and up. No option to deny insurance.

Cons: Based on the gauge, the car was not full of gas but I was expected to bring it back full. I had to pay an extra $20 in fees above what was shown on Kayak + $500 refundable deposit. Lots dings on the car that were not marked and it is very difficult to see them in a dimly-lit parking garage.

Pros: They did not honor my reservation because I arrived late.

Cons: No option to put in time of arrival so when I arrived at 10pm they had cancelled my reservation and rebooked 350 dollars higher. Will never use your company or Thrifty again!

Pros: At pickup the windshield was very dirty inside and out. On return, even though we were never at risk of a chip, a windshield chip was noted. I believe it is a scam, because the next car also had the same experience.

Cons: Rent from a more reputable provider. the insurance is pushed heavily and very expensive, but may be cheaper than the 'windshield chip' scam

Pros: The lady at the front desk was friendly and professional. The car ran great no mechanical issues during trip.

Cons: The car was dirty inside and out. We could hardly see through windshield because the inside of the windshield was so dirty. There were open beer cans in the driver side door! If we would have been pulled over before we noticed we would have been charged with having open alcohol containers!