The staff was friendly but I feel the room could have been better cleaned Water pressure was poor and there was no bottled water in vending machine in stock There was gap in room door.
2 stars
Red Roof PLUS+ El Paso East
Photos of Red Roof PLUS+ El Paso East
Overview
Red Roof Inn El Paso East offers a comfortable setting while in El Paso. It also features free Wi-Fi, a 24-hour reception and a 24-hour business centre.
The hotel has 122 rooms and has been recently refurbished. A safe, a lift and a vending machine are also available.
Every comfortable room at Red Roof Inn El Paso East features a refrigerator, plus all the essentials required for an enjoyable stay. They are also equipped with a microwave and a hair dryer.
For guests wishing to dine out during their stay at the hotel, there are a variety of eateries located close by. Guests can also visit Fort Bliss.
Latest deals for Red Roof PLUS+ El Paso East
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Red Roof PLUS+ El Paso East
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by lift
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Key card access
- Bottle of water
- 24-hour front desk
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
General
- Window
- Hardwood or parquet floors
- Interconnected room(s) available
- Telephone
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Reviews of Red Roof PLUS+ El Paso East
7.8
Good
1958 verified ratings
Wonderful
761
Very good
337
Good
233
Okay
112
Fair
169
Mediocre
84
Poor
262
Summary of reviews
Guests say
The reviews indicate significant concerns about cleanliness, with frequent mentions of dirty rooms, leftover trash, and hygiene issues, leading to an overall negative sentiment regarding this aspect. On a more positive note, many guests praised the friendly and helpful staff, with specific acknowledgments for the front desk receptionists. The location of the hotel was also appreciated, suggesting it is conveniently situated. While the room size was comfortable for some, issues such as the lack of amenities like iron boards and hair dryers, as well as disturbances from other guests, were noted.AI-generated from customer reviews
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Hard to tell what makes this property a Red Roof "Plus" versus a regular Red Roof Inn. My impression had been that the "Plus" sub-branded properties had been recently refreshed and offered something new/different/valuable from the other budget-focused properties, but this one really had little more to offer than rooms with doors, 4 walls, and a ceiling.
Pros (+) The beds were clean and comfortable.
Cons (-) There were multiple people walking around, hanging outside the rooms all night, cars pulling up, ppl partying drinking smoking outside.
Cons (-) When I checked in I found a Cigarette butt left in my room. Trash wasn’t emptied and there were socks in my bed
Pros (+) Location
Cons (-) Hygiene in Common Areas
Pros (+) House Keeping service & assistance good.
Pros (+) Nothing
Cons (-) I fell off bed because it was broken
Pros (+) The Red Roof inn staff always makes you feel like you are at home. The cleaning staff is polite and speak like they are interested in what you have to say. The ladies make sure you have what you need and go out of their way to make sure you do. The service is great! The upgrades made give the rooms an added touch. We have stayed at the Red Roof inn many times because it is closer to family and ent...
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Cons (-) Room was really dirty
Location
11400 Chito Samaniego Drive, El Paso, TX 79936
What's nearby
- Ysleta Mission4.7 km
- Western Playland Amusement Park8.6 km
- Ascarate Park9.3 km
- El Paso Zoo13.1 km
- Chamizal National Memorial13.9 km
- Fort Bliss Museum14.8 km
- INSIGHTS Science Center15.6 km
- Magoffin Home State Historic Site15.8 km
- Plaza Theatre16.9 km
- Plaza Theater16.9 km
- El Paso Museum of Art16.9 km
- Abraham Chavez Theater17 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Red Roof PLUS+ El Paso East
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Value for money | 8,3 |
|---|---|
Distance to city centre | 16,6 km |
Nearest airport | El Paso |
Distance to airport | 10,3 km |