Book Economy Rent a Car hire cars in Queenstown

Reviews for Economy Rent a Car in Queenstown

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3.6

Long chain of companies, dirty carPros:The car I ended up with was a hybridCons:Economy Rent a Car (ERaC) turns out to be more of a broker and contracts other rental companies to provide cars. I arrive in Queenstown where I'm supposed to pick up my car at the terminal, but there is no counter for ERaC. I call the number, but I've been provided their Auckland number, and they tell me I have to call their Queenstown number. It's cold and rainy and I'm making phone calls instead of getting in my car. ERaC Queenstown inform me my car is provided by Scotty's and I have to call them. Scotty's says they are overbooked but they have arranged for another company, Hitch, to provide a car. A Hitch rep calls me and tells me to wait at the commercial car park. I wait. And wait. Then wait some more. A guy comes over and collects some other travelers. Now feeling quite cold, I message the driver and he asks where I am. After a while the guy who recently collected passengers comes over, he's apparently my driver. Turns out there are two commercial car parks and I'm at the 'wrong' one. Nu-huh, signs say otherwise. Now we ride for 10 mins to their office, a makeshift shack in a dirt parking lot. I wait for 25 minutes while he handles the other customers, talks on the phone and directs his staff. So, he doesn't have the car type I reserved but immediately offers to upsell me to a Prius. At this time I've been wasting my precious time in Queenstown and I want to get going, so I accept his offer. It's an extra USD50, but I figure I'll offset some of that with the Prius' better gas mileage. Turns out it's a six or so years old car with 70,000 miles on it, it's dirty and with plenty of nicks and scuffs and a big stain in the trunk. I can live with that, but asks if he has another compact car which is what I reserved. No, but he can give me a smaller car for the same price...I take the Prius. Later I notice that the tires are worn (unsafe in rain) and there is some smear on the inside of the windshield that causes a glare in the sun and other marks on the windows and windshield, similar to what car dealers do to write the price and year etc. It also has a Japanese language audio unit and the trip meter etc is also in Japanese. That's fine if you speak Japanese, but the majority of people visiting New Zealand don't, including me. It also makes a loud beep every time you start the car. The car lacks cruise control. However, the car didn't break down, it got good gas mileage and despite plenty of wet weather I didn't hydroplane with the worn tires. But I'll never use Economy Rent a Car again.Reviewed Jan 20 2017

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4.0

Pros:friendly staffCons:very old car - 150K ultimate charge came out to be 60-70 bucks per day - better to go with named brandReviewed Sep 23 2018

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7.6

Scottie's New ZealandPros:We needed a late arrival and Scottie's was accommodating although a little confusing. The car was right where they said it would be and was clean and ran well.Cons:We swung by the office the next day to handle the paperwork. The office was open but no employees so we returned the following day to handle it. Glad we had been in town the extra day and our accommodations were near their office.Reviewed Mar 5 2017

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2.0

Pros:Nothing!Cons:There was no car rental company by this name in Queenstown. None of the car companies heard of them and they did not answer their phone (it just kept ringing). Had to book with another company at max cost. Beware of this car rental. Kayak needs to check their advertisers !!!Reviewed Mar 29 2017

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9.2

Pros:Friendly guys working there.Cons:It wasn't clear to me that Economy does business as Scotties in Queenstown. Wasn't a big deal, but I was confused about where to wait for the van.Reviewed Mar 23 2017

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10.0

Great vacation vehiclePros:Great staff. Excellent service. Reliable car. The vehicle contributed to a great vacation .Reviewed Sep 16 2016

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2.4

Cons:Was not told in advance that pick up and drop off hours were only 9am to 5 pm. Was not told in advance it was not an economy car rental agency. Further they would not honor the auto insurance purchased in advance resulting in a double payment if insurance.Reviewed May 17 2019

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• What is the most popular car hire from Economy Rent a Car in Queenstown?

  Intermediate (Ford Escape or similar) is the most frequently booked car hire type from Economy Rent a Car in Queenstown.

• How many car hire locations does Economy Rent a Car have in Queenstown?

  Economy Rent a Car has 1 car hire location in Queenstown. Take a look at our Economy Rent a Car hire location map to find the best car hires near you.

• Does Economy Rent a Car have a car hire location at the airport: Queenstown Intl airport (ZQN)?

  Yes

• Does Economy Rent a Car offer shuttle or airport pick-up services from Queenstown Intl airport (ZQN)?

  Yes