FAQs about hiring a car from Economy Rent a Car in Queenstown
What is the most popular car hire from Economy Rent a Car in Queenstown?
Small hire cars (Toyota Yaris or similar) are the most frequently booked hire car types from Economy Rent a Car in Queenstown.
How many car hire locations does Economy Rent a Car have in Queenstown?
Economy Rent a Car has 1 hire location in Queenstown. Take a look at our Economy Rent a Car hire location map to find the best car hire near you.
Does Economy Rent a Car have a car hire location at the airport: Queenstown Intl airport (ZQN)?
Yes
Does Economy Rent a Car offer shuttle or airport pick-up services from Queenstown Intl airport (ZQN)?
Yes
Reviews for Economy Rent a Car in Queenstown
Pros
"Good price, big ."(in 721 reviews)
"Traded in for another ."(in 721 reviews)
"Everything was excellent, the was nice, people were nice."(in 721 reviews)
Cons
"This was the worst ."(in 277 reviews)
"The s were very old."(in 1423 reviews)
"It took forever to ."(in 1423 reviews)
Overall rating4.7 MediocreBased on 2490 reviews
Cleanliness
5.5
Comfort
5.4
Overall
4.7
Pick-up/Drop-off
4.7
Value for money
4.9
Recent reviews
Traveller rating
272
136
16
164
15
0
1073
Find reviews that mention:
2.0
We waited for almost an hour for the pick up shuttle, 30 minutes at their office and the car was still not ready 90 minutes after the scheduled reservation. We reserved a full size vehicle and received a Toyota Corolla which is definitely full size and then it smelled like weed inside. The only positive was returning the car and being done with them.Reviewed Nov 14 2025
review from
6.0
Didn’t appreciate the surprise obligatory car insurance of 30$/day, for minimum coverage. My 120$ rental became 330$+taxes! GrrrrrrrrrReviewed Nov 4 2025
review from
2.0
Terrible experience money took out my account a week ahead of time day of rental never received a rental having to dispute with my credit card company to try to retrieve my money back. The lady had a bad attitude at the rental car place and make every excuse to not rent the car. I want my money back..Reviewed Nov 1 2025
review from
2.0
Horrible service!!! Said they didn't have a reservation from us and never picked us up. We ended up renting from the Budget airport counter.Reviewed Oct 30 2025
review from
10.0
friendly staff, excellent service . I will rent from them again.Reviewed Oct 27 2025
review from
2.0
This was a terrible experience from the start. Their “shuttle” was being repaired so they sent a car that couldn’t fit everyone - despite me calling and telling them that we had golf bags. When we got to the check in, they refused to accept my credit card insurance - despite this being acceptable with every other car rental company I’ve rented from. They said it was in their “terms and conditions” and then pointed to some small print on a page. The car was OK, although one of the rear tires lost significant pressure on our small drive out to Kiawah and back again. Lastly, I filled the tank at a nearby gas station before return and they still charged me for refueling. I called to tell the I had receipts from the gas station and that I could prove that this gas station was only 2 miles from their location but the lady I spoke to refused to refund me the $20 they had charged, saying that the discrepancy must be because “the gas station was so far away” Terrible experience. Do not recommendReviewed Oct 27 2025
review from
2.0
I recently rented a car from Economy Car Rental cot, and while the booking process was easy, I was disappointed by the misleading information on their website regarding the kilometer allowance. The website stated that the rental included unlimited kilometers, but when I arrived to pick up the car, I was told a different limit applied. This caused confusion and unexpected extra charges. The staff were polite, but I wish the company ensured the information on their website matched the actual rental terms. Clear and accurate details are important for customer trust. I hope they update their website to avoid this issue for future renters.Reviewed Oct 21 2025
review from
10.0
Ease of pick up and drop offReviewed Oct 15 2025
review from
2.0
Insane amount of fees and surcharges that made this more expensive than one of the name brands. Shuttle to the facility, longer waits. Just skip it and go to a known outfit. Hey at least it felt like the wheels were going to fall off the 56k mile rental car. Just awful start to finish.Reviewed Oct 13 2025
review from
4.0
The shuttle van to the off-site location was dirty and smelled of weed. The first driver to pick up us from the airport was not prompt, however our return driver was very pleasant and ready to pick us up. The car we rented still had some trash in it from the prior user.Reviewed Aug 23 2025
review from
6.0
Wrongly listed as part of airport rental terminal. Actually off airport pick up requiring a tram and shuttle to reach. Hit with excessive fee to use Sun Pass. Otherwise considerable fees.Reviewed Aug 18 2025
review from
10.0
The customer counter and support are superb. They listen and they’re very helpful in providing the best serviceReviewed Aug 14 2025
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