10.0
First time with touch less rental, was easier than expected after a few nervous moments early on. Would recommend every time.Reviewed Aug 20 2026
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2.0
I did not end up renting because they wanted a $1000 deposit. I need a refundReviewed Aug 19 2026
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2.0
The battery on the car died so I jumped it and the battery kept going dead. I wanted to switch the car out for a new one but they didn't have staff on site over the weekend. I called the national number and they wanted to charge me $150 (which is more than I pad for the rental) to come switch out a new vehicle because it was a "roadside assistance" call. I declined, returned the car early, and rented from another companyReviewed Aug 17 2026
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2.0
I would like to speak to a representative of KAYAK to discuss my experience as soon as possible please, what is that phone number and contact information? Thank you!Reviewed Aug 16 2026
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2.0
Over charged me buy a day. I still haven’t been able to get it fixed. Also, they were “overbooked” so I had to wait an hour for a car to be ready. Weird system. There were loose wires. I was told the gas tank would be full, it wasn’t but I was too afraid to be charged to leave it at the same place so I spent extra to leave it all the way full.Reviewed Aug 13 2026
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2.0
I was suppose to have mid size SUV. The rental company did not have any cars on hand. After an hour of waiting, i was told that they only have 1 toyota corolla on hand. That car was too small for my family, but I had no choice but to take it, as I had to leave my hotel, and had fairy tickets purchased prior to that day. We had to have the luggage placed on my kids legs for the 2 weeks , which was the entire duration of the trip when driving. I will never use that service again, as I am very dissapointed with the service thta was provided.Reviewed Aug 12 2026
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4.0
They didn’t have the car i requested, they gave me sedan instead of suv.Reviewed Aug 9 2026
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6.0
What I like is that the whole process of pick up and drop-off was easy enough. What I don’t like is that the staff was so pushy in trying to convince me to upgrade the car I rented. He wasn’t happy when I said no.Reviewed Jul 23 2026
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8.0
The insurance for 3rd parties made it hard for me to rent again.Reviewed Jul 19 2026
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2.0
Site showed a price of 250$ and it cost me over 680$ for a smaller SUV that wasn't what we wanted. The argument from the Economy seller was it would have cost us over 1,000$ and that only the base rate was showing.Reviewed Jun 18 2026
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2.0
Car wasn’t given because of the credit card. Still waiting for the refundReviewed Jun 4 2026
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2.0
I had to rental with budget, because they charge you more than the rental car for the insurance. Price on the reservation is not the same at the pickup time, doesn’t trust in those small not recognized rental car companies.Reviewed May 31 2026
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