Book Budget hire cars in Queenstown

• Which Budget offices should I be using in Queenstown?

  There are two well-placed Budget offices available in the city, and the one you choose to use will depend on how you arrive in Queenstown. If you're flying in, Queenstown Airport is the ideal location. It's important to book online to avoid the extra fees you'll pay in person. The second option is located close to the heart of the city, at 68 - 70 Stanley Street. Regardless of whether you book from the airport or the office on Stanley Street, you'll have the choice of the same cars. If one branch doesn't have a vehicle you like, the two branches will organise with each other to get you your vehicle.

• What documents do I need to choose Budget car hire in Queenstown?

  Budget won't hire a car to you unless you're at least 21 years and have held your driving license for a year or more. If you're younger than 25 years old, be prepared to pay an additional surcharge for being a young driver. Remember to bring your confirmation details and reference number, as well as the same credit card used for your online booking. If the credit card used isn't in your name, the card owner must be present when collecting the vehicle. You'll also need a valid driving license written in English and a valid form of ID, preferably a passport.

• Where can I park my Budget hire car in Queenstown?

  It's typically difficult to find on-street in the city centre, especially free parking. You'll find 10 minutes of free parking at the airport but there isn't much else available in the city. You'll find Pay & Display parking spaces throughout the city centre with various time limits. There are two-hour limits available along Church Street, Earl Street, Marine Parade and Camp Street. Athol Street offers Pay and Display parking with a four-hour limit.

• What is the most popular car hire from Budget in Queenstown?

  Small hire cars (Toyota Yaris or similar) are the most frequently booked hire car types from Budget in Queenstown.

• How many car hire locations does Budget have in Queenstown?

  Budget has 2 hire locations in Queenstown. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Queenstown Intl airport (ZQN)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Queenstown Intl airport (ZQN)?

  Yes

Reviews for Budget in Queenstown

Recent reviews

Traveller rating

Wonderful

4876

Very Good

1980

Good

199

Okay

1413

Fair

142

Mediocre

0

Poor

5836

Find reviews that mention:

get the carnext day

car was cleancar smelled

car availablecustomer service

returned the carcredit card

friendly staffcar was dirty

pick up and dropnever rent

8.0

friendly agent, good price; only minor complaint was exit process from rental car center; lanes were poorly labeled and very backed up; I don't think most people realized that they could use the QR-code rapid exit lane; would be helpful to explain this to people so that they can get out quickly!Reviewed Nov 3 2025

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8.0

No hassle, the first car i was given was unacceptable. it was dirty inside and out and smelled like a fast food joint. it also had starting issues. the second car was clean and ran fine. Thanks Mike mReviewed Nov 3 2025

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2.0

Rental counter was severely understaffed. We waited over an hour in line while other agencies around us had minimal lines. Car was high mileage and in poor condition.Reviewed Nov 3 2025

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2.0

We had a vehicle reserved. When we got to the location we were told to have a seat even though the clerk didn’t seem to be working and there were no one else she was waiting on. After about 10 minutes, we were told she had 2 mini vans for us even though we had reserved an SUV. The vans were in pretty bad conditions for rental vehicles. Then we tried to make a debit card payment and it wouldn’t go through. It clearly says on Kayak that Debit cards are accepted. So we called the corporate office to prepay. They took a payment from us and said they were putting the deposit on that as well but that wasn’t true. We tried to call back and were told the corporate office could not take a deposit payment. Now it’s after 5:00 and the worker who asked us to sit tells us she has to get her kids. So we had the reservation switched to the airport location. The person at the corporate office said we would be good to go. When we got there, they asked us for our flight number and told us, we couldn’t rent a car without one. In the end, we used my car. All of this was happening while we were trying to get to Louisiana the following morning for my mom’s funeral. To say the least, this was a very stressful situation. The only thing it taught us was we would not be trying Budget in the future.Reviewed Nov 2 2025

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2.0

Their customer service was awful and the car needed maintenance when it was picked up. The light was on in the car.Reviewed Nov 1 2025

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10.0

Availability of cars seemed very strained during the time we were there.Reviewed Nov 1 2025

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10.0

very good serviceReviewed Nov 1 2025

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4.0

The wait was over an hour at the check out counter. Also, the signage at this particular facility was quite poor - very confusing for where to go.Reviewed Oct 31 2025

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10.0

Quick check in, car worked greatReviewed Oct 31 2025

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4.0

The car was filthy inside. It had been “cleaned” but it was disgusting. We had to get a new car.Reviewed Oct 31 2025

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2.0

45 minutes wait in line Half mile walk to carReviewed Oct 31 2025

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2.0

They are charging extra fees without explanationReviewed Oct 30 2025

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