Book Budget hire cars in Queenstown

• Which Budget offices should I be using in Queenstown?

  There are two well-placed Budget offices available in the city, and the one you choose to use will depend on how you arrive in Queenstown. If you're flying in, Queenstown Airport is the ideal location. It's important to book online to avoid the extra fees you'll pay in person. The second option is located close to the heart of the city, at 68 - 70 Stanley Street. Regardless of whether you book from the airport or the office on Stanley Street, you'll have the choice of the same cars. If one branch doesn't have a vehicle you like, the two branches will organise with each other to get you your vehicle.

• What documents do I need to choose Budget car hire in Queenstown?

  Budget won't hire a car to you unless you're at least 21 years and have held your driving license for a year or more. If you're younger than 25 years old, be prepared to pay an additional surcharge for being a young driver. Remember to bring your confirmation details and reference number, as well as the same credit card used for your online booking. If the credit card used isn't in your name, the card owner must be present when collecting the vehicle. You'll also need a valid driving license written in English and a valid form of ID, preferably a passport.

• Where can I park my Budget hire car in Queenstown?

  It's typically difficult to find on-street in the city centre, especially free parking. You'll find 10 minutes of free parking at the airport but there isn't much else available in the city. You'll find Pay & Display parking spaces throughout the city centre with various time limits. There are two-hour limits available along Church Street, Earl Street, Marine Parade and Camp Street. Athol Street offers Pay and Display parking with a four-hour limit.

• What is the most popular car hire from Budget in Queenstown?

  Medium hire cars (Toyota RAV4 or similar) are the most frequently booked hire car types from Budget in Queenstown.

• How many car hire locations does Budget have in Queenstown?

  Budget has 2 hire locations in Queenstown. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Queenstown Intl airport (ZQN)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Queenstown Intl airport (ZQN)?

  Yes

Reviews for Budget in Queenstown

Recent reviews

Traveller rating

Wonderful

4639

Very Good

1809

Good

171

Okay

1283

Fair

130

Mediocre

0

Poor

5655

4.0

When I searched, the price was displayed in Canadian dollars, but when I completed the booking, it was processed in U.S. dollars. In addition, the room had a noticeable smell of smoke.Reviewed Jul 13 2026

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6.0

The car only had just over half a tack of petrol at pickup and it could have been cleaner. The staff responded well, but it should have been fully fueled and ready. We also had issues with the insurance - this could be a Kayak problem. At pickup, I was told we didn't have standard insurance, which I though wasn't even possible. We had to pay extra to get standard insurance! I can understand full cover with zero excess being optional for extra cost, but standard is legally required, so I do not understand why it wasn't included by Kayak.Reviewed Jul 13 2026

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10.0

Best rental I've ever had! The wait in the line at the airport was very long.Reviewed Jul 12 2026

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10.0

Nothing. Fine car, great value.Reviewed Jul 12 2026

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2.0

Rental agent repeatedly lied to attempt to extort money. Shameful experienceReviewed Jul 12 2026

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10.0

CoolReviewed Jul 11 2026

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2.0

a line of over 100 people. only 2 people at counter. we cancelled and went to another company. I'll never rent from budget againReviewed Jul 11 2026

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6.0

I had a car reserved for July 3rd. My flight was changed and budget said I didn't need to change the pick up time bc they hold the car for 24hrs. But when I arrived they had closed for the day more than 3 hours early!! and I was staying over an hour from the airport. I had to call a ride and go back and get the car the next day. They said they were out of cars and had to put me through with avis and I didn't even get the vehicle I had reserved....they only had a smaller vehicle which really effected our transportation on the trip. Needless to say not impressed.Reviewed Jul 11 2026

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2.0

First 2 vehicles given to us needed oil changes (we were about to drive 3600 miles) - check in counter people very unfriendly and uncooperative. Third vehicle was not what we reserved but had to take it anyway. Seemed like we were on a third world backwater instead if LAX. Took over 2 hours for us to be on our way at 2:30 AM. Took involvement of manager yo straighten it out and even he was having difficulty. Very poor performance by all.Reviewed Jul 11 2026

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10.0

I am a Budget customer for life following my experience with Manchester Airport auto rental. And I want to ensure I credit Sabeena! She is excellent and very customer focused. Give this girl a giant raise and encourage everyone else in the airport to be more like SabeenaReviewed Jul 11 2026

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8.0

Overall good, however on two consecutive days both customer service agents I spoke with over the phone gave conflicting info — both were wrong it turns out — on drop off fees. This misinformation caused some inconvenience. It wasn’t till I walked to the Budget counter in Nurnberg airport and talked to agent in person that I got accurate info. Instead of generic customer service phone number on rental agreement, It would be better to have number to desk of office where I actually rented the car.Reviewed Jul 11 2026

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2.0

Just from the start of my reservation I had issues. I was supposed to pick up my vehicle at 2 PM but they didn’t have any available at the location I was originally reserved for and then I was called around 3:30pm they had a vehicle for me, but at different location. Since I was on the other side of town from where I was to pick up the car. It took me awhile to get there do to traffic, once I got there the budget had closed. The next day I went to see if they could honor my reservation, but the rate has changed, which I had to pay more for my rental. The first- car that the gentleman brought out for me had issues with a tire, it had a big piece of tire missing and I also let him know the car was missing the spare tire and the jack. He went on and telling me that not all vehicles are supplied with that. The gentleman then went back to get another car for us after he was done expecting it. We noticed that the car had issues with opening the Gas Tank. The button was not responding to unlocked the top to put gas into the car. The gentleman went back for a third car, you could tell he was already really irritated with the situation and didn’t really check the vehicle to see if everything was okay and once we inspected the car. We noticed that the car had no gas. The gentleman just wrote on the ticket and just said take the car as is and just bring it back as is. Not a very pleasant attitude with us as if we were the problem and not the vehicles that he kept bringing out. The vehicle was a little dirty, but overall was in better condition compared to the other two vehicles. The drop off situation was no any different when I walked in to return the car. It was the same gentleman and he asked if we had filled up the car tank with gas. I said no because we received it almost empty. He ask for my receipt as if I was lying. I presented to him, He kept it and went on with his business. I didn’t really enjoy my experience with this rental company compared to the other rental businesses that I have rented from in the past.Reviewed Jul 11 2026

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