Book Budget hire cars in Queenstown

• Which Budget offices should I be using in Queenstown?

  There are two well-placed Budget offices available in the city, and the one you choose to use will depend on how you arrive in Queenstown. If you're flying in, Queenstown Airport is the ideal location. It's important to book online to avoid the extra fees you'll pay in person. The second option is located close to the heart of the city, at 68 - 70 Stanley Street. Regardless of whether you book from the airport or the office on Stanley Street, you'll have the choice of the same cars. If one branch doesn't have a vehicle you like, the two branches will organise with each other to get you your vehicle.

• What documents do I need to choose Budget car hire in Queenstown?

  Budget won't hire a car to you unless you're at least 21 years and have held your driving license for a year or more. If you're younger than 25 years old, be prepared to pay an additional surcharge for being a young driver. Remember to bring your confirmation details and reference number, as well as the same credit card used for your online booking. If the credit card used isn't in your name, the card owner must be present when collecting the vehicle. You'll also need a valid driving license written in English and a valid form of ID, preferably a passport.

• Where can I park my Budget hire car in Queenstown?

  It's typically difficult to find on-street in the city centre, especially free parking. You'll find 10 minutes of free parking at the airport but there isn't much else available in the city. You'll find Pay & Display parking spaces throughout the city centre with various time limits. There are two-hour limits available along Church Street, Earl Street, Marine Parade and Camp Street. Athol Street offers Pay and Display parking with a four-hour limit.

• What is the most popular car hire from Budget in Queenstown?

  Compact (Mitsubishi ASX or similar) is the most frequently booked car hire type from Budget in Queenstown.

• How many car hire locations does Budget have in Queenstown?

  Budget has 2 hire locations in Queenstown. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Queenstown Intl airport (ZQN)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Queenstown Intl airport (ZQN)?

  Yes

Reviews for Budget in Queenstown

Recent reviews

Traveller rating

Wonderful

4944

Very Good

1992

Good

241

Okay

1438

Fair

180

Mediocre

0

Poor

5831

Find reviews that mention:

car was cleancar smelled

get the carnext day

car availablecustomer service

returned the carcredit card

friendly staffcar was dirty

pick up and dropnever rent

2.0

Vehicle was very poor condition. Bald tires, dirty in inside and corroded mirrors/ back window very scratched.Reviewed Jul 13 2025

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10.0

nice friendly accoomdating staffReviewed Jul 13 2025

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2.0

Car broke down. Had to wait 1.5 hours in the rain for a tow truck to come get it, then take a bus to get back to our apartment. The next day, I was told I would need to travel over an hour via taxi to Bergamo airport to get a replacement car. I have yet to be reimbursed for this trip, despite sending the receipt to Budget as per their instructions. Once in Bergamo, I was told they did not have a similar vehicle and would have to downgrade me to a smaller vehicle, but after a while of haggling with them, finally got a similar vehicle with an automatic transmission. Finally, I was charged over US$2500 for this rental by Budget when I was supposed to be charged US$750. They have yet to reply to my email sent several days ago to their customer service email address inquiring about the discrepancy. At least pick-up and drop-off were fairly easy.Reviewed Jul 13 2025

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2.0

Car was dirty.the paperwork had a different car on it. The lady at the desk said it was fine. What if I got pulled over? They charged a $20 late fee for being 15 minutes late. I had to wait 30 minutes to get the car when I picked up. They had a sign up saying they were working on a car and to call the number. Nobody answered and they were at Wendy’s eating. Very unprofessional. Will never do budget again. Kayak was great though.Reviewed Jul 13 2025

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8.0

It was ok. Terribly long line at the rental counter, and the car hadn’t been fully cleaned.Reviewed Jul 13 2025

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2.0

They wouldn’t except my card so I could not rent from them and now I’m out $32 bucks on the insurance I paid for up front. Straight BSReviewed Jul 13 2025

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2.0

Drop off was good. Truck was good. Pick up was bad. Korean lady was rude during pick up and took almost an hour to get our truck. Wasted time.Reviewed Jul 13 2025

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2.0

I am currently working on getting money back. I picked up and dropped off car to and when agreed upon. Unfortunately they show the car dropped off at a different location. To make matters worse, they show a different vehicle than what I used. I hope they are able to resolve this.Reviewed Jul 13 2025

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2.0

The car had not been cleaned from its previous use. There was dirt and dog hair everywhere and trash left inside.Reviewed Jul 12 2025

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2.0

The staff was incredibly rude and as though you were disrupting their day by picking up your rental. It was very awkward, and just overall awful to deal with these people.Reviewed Jul 11 2025

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4.0

People working at budget were very rude. Vehicle was very dirty, and we found tons of things from the previous people who rented it. Drinks, food, socks etcReviewed Jul 11 2025

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10.0

Fast pick up and drop off!Reviewed Jul 11 2025

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