Book Budget hire cars in Queenstown

• Which Budget offices should I be using in Queenstown?

  There are two well-placed Budget offices available in the city, and the one you choose to use will depend on how you arrive in Queenstown. If you're flying in, Queenstown Airport is the ideal location. It's important to book online to avoid the extra fees you'll pay in person. The second option is located close to the heart of the city, at 68 - 70 Stanley Street. Regardless of whether you book from the airport or the office on Stanley Street, you'll have the choice of the same cars. If one branch doesn't have a vehicle you like, the two branches will organise with each other to get you your vehicle.

• What documents do I need to choose Budget car hire in Queenstown?

  Budget won't hire a car to you unless you're at least 21 years and have held your driving license for a year or more. If you're younger than 25 years old, be prepared to pay an additional surcharge for being a young driver. Remember to bring your confirmation details and reference number, as well as the same credit card used for your online booking. If the credit card used isn't in your name, the card owner must be present when collecting the vehicle. You'll also need a valid driving license written in English and a valid form of ID, preferably a passport.

• Where can I park my Budget hire car in Queenstown?

  It's typically difficult to find on-street in the city centre, especially free parking. You'll find 10 minutes of free parking at the airport but there isn't much else available in the city. You'll find Pay & Display parking spaces throughout the city centre with various time limits. There are two-hour limits available along Church Street, Earl Street, Marine Parade and Camp Street. Athol Street offers Pay and Display parking with a four-hour limit.

• What is the most popular car hire from Budget in Queenstown?

  Small hire cars (Toyota Yaris or similar) are the most frequently booked hire car types from Budget in Queenstown.

• How many car hire locations does Budget have in Queenstown?

  Budget has 2 hire locations in Queenstown. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Queenstown Intl airport (ZQN)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Queenstown Intl airport (ZQN)?

  Yes

Reviews for Budget in Queenstown

Recent reviews

Traveller rating

Wonderful

4861

Very Good

1975

Good

193

Okay

1404

Fair

137

Mediocre

0

Poor

5841

Find reviews that mention:

get the carcar smelled

car was cleancustomer service

car availablenext day

returned the carcar was dirty

friendly staffcredit card

pick up and drop

4.0

I did not enjoy waiting an hour to get a car I couldn’t charge and having to run around as they kept giving away my car when I showed up for my original reservationReviewed Dec 22 2025

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6.0

Really terrible pickup process. Car wasn’t ready. Attendant was slow….Reviewed Dec 22 2025

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8.0

While I had requested a economy/small vehicle, I got a small SUV. Fortunately it got good gas mileage. It was very clean, ran well, and served our needs. The person working the Budget counter when I picked up the car was not overly friendly. He didn't seem particularly interested in his job. Later in the day that I rented the car, I discovered I had lost my driver's license. It most likely happened at a beach, but I thought it might be possible that I left it at the Budget counter. I called the counter a couple of times trying to reach the employee, but my two calls were forwarded to a main Budget number. I drove back to the airport to try to talk to the employee. I discovered he was chatting with the gentleman at the information booth. It was frustrating that no one ever picked up the phone at the counter.Reviewed Dec 21 2025

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2.0

Awful. I will never be using budget again. They closed early leaving my wheelchair bound wife with no rental car. Had to spend $150 on Ubers to the Airbnb and then back to the airport the NEXT DAY where they then forced her into an upgrade. Awful awful company. The customer service agent on the phone was rude. They didn't even compensate us for the one day shorter rental.Reviewed Dec 20 2025

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4.0

Very understaffed. They gave me a car, then wouldn’t let me leave because it was in someone else’s name. They had 1 person working the desk outside and he had to go get cars for people. It was very long and disorganized.Reviewed Dec 20 2025

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10.0

Great staff even pulled the vehicle to the door. Of the terminalReviewed Dec 19 2025

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2.0

I went to return my car and they only take payment by a credit card. I came back to pay cash and they told me no we dong accept cash, so I went to pay debit and they told we dont take debit. You can only pay by a credit card. Im like I dont want to pay with that card. It does not say anywhere in the agreement that I have to pay with a credit card. Also when I was picking up the card there was a guy there that was so frustrated with them and spoke out that he will not be renting from them again. Nut sure what his problem was but he was not happy at all.Reviewed Dec 18 2025

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8.0

Car was not cleaned inside or outside. Pick up was 3 miles from airport, the train was easy to use but had to leave my family and bags at baggage claim and come back with the rental.Reviewed Dec 18 2025

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10.0

Perfect pickup - convenient, quick, friendlyReviewed Dec 18 2025

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2.0

No where listed that you had to be 25+ to rent an EV vehicle. I was put in a vehicle I did not want and also my drop off time was changed to an earlier time than I had listedReviewed Dec 18 2025

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2.0

Had the worst car rental experience, bad service at LAX location. Car had 40 miles left on the charger.Reviewed Dec 17 2025

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2.0

Charged us for the toll pass when we didn’t need it. Since they charged us for the toll pass we decided to take the toll. The toll pass was then invalid and we couldn’t use it. We spoke with Charles and Evelyn who confirmed they would reverse the fee and send and email for confirmation and never did. Horrible service.Reviewed Dec 17 2025

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