Book Budget hire cars in Queenstown

• Which Budget offices should I be using in Queenstown?

  There are two well-placed Budget offices available in the city, and the one you choose to use will depend on how you arrive in Queenstown. If you're flying in, Queenstown Airport is the ideal location. It's important to book online to avoid the extra fees you'll pay in person. The second option is located close to the heart of the city, at 68 - 70 Stanley Street. Regardless of whether you book from the airport or the office on Stanley Street, you'll have the choice of the same cars. If one branch doesn't have a vehicle you like, the two branches will organise with each other to get you your vehicle.

• What documents do I need to choose Budget car hire in Queenstown?

  Budget won't hire a car to you unless you're at least 21 years and have held your driving license for a year or more. If you're younger than 25 years old, be prepared to pay an additional surcharge for being a young driver. Remember to bring your confirmation details and reference number, as well as the same credit card used for your online booking. If the credit card used isn't in your name, the card owner must be present when collecting the vehicle. You'll also need a valid driving license written in English and a valid form of ID, preferably a passport.

• Where can I park my Budget hire car in Queenstown?

  It's typically difficult to find on-street in the city centre, especially free parking. You'll find 10 minutes of free parking at the airport but there isn't much else available in the city. You'll find Pay & Display parking spaces throughout the city centre with various time limits. There are two-hour limits available along Church Street, Earl Street, Marine Parade and Camp Street. Athol Street offers Pay and Display parking with a four-hour limit.

• What is the most popular car hire from Budget in Queenstown?

  Small hire cars (Toyota Yaris or similar) are the most frequently booked hire car types from Budget in Queenstown.

• How many car hire locations does Budget have in Queenstown?

  Budget has 2 hire locations in Queenstown. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Queenstown Intl airport (ZQN)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Queenstown Intl airport (ZQN)?

  Yes

Reviews for Budget in Queenstown

Recent reviews

Traveller rating

Wonderful

4867

Very Good

1976

Good

193

Okay

1410

Fair

137

Mediocre

0

Poor

5844

Find reviews that mention:

car was cleannext day

get the carcustomer service

car availablecar smelled

returned the carcar was dirty

friendly staffcredit card

pick up and drop

2.0

The company charged me an extra 101$ for gas, but when I rented the same car the next day the tank waa not full. I am still waiting for a refund.Reviewed Dec 4 2025

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4.0

The seats were awful disgusting!Reviewed Dec 4 2025

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6.0

I had a first time experience at this local budget… Obviously a franchise. They wanted to charge me for cleaning the car. They expected it to be exactly as I received it as far as the interior goes or they were going to charge me $450 to clean it. The car had minimaldirt as we only had it for four days. I had taken any scraps of paper and any large crumbs, etc., out of the car before returning it. I ended up driving the car home and vacuuming the interior. The man rudely looked at me and said I still saw a tiny bit of sand., which I can’t imagine is true. So the hassle of returning it would stop me from using this location ever again.Reviewed Dec 4 2025

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2.0

The pickup took nearly two hours, and after waiting, I got to the front of the line. An employee yelled at me and made me go to the back because my fastbreak number was improperly applied to my account. Once I got to the front again, I was told they were out of the kind of car I paid for and given a dirty minivan. When I went to return the car, nobody was anywhere to be found. So I parked the car in the return zone and left for my flight. Then I found out that nearly three days later budget had not reported my car return, and I had to spend another several hours in a labyrinthine nightmare of customer service I finally got someone to agree they would try and find it. My rental was not closed our until 4 days later and now I need to go through the same process to fight improper “late” return charges. You could not design a worse customer service experience, spend the extra money and rent from an agency. Never rent from budget!Reviewed Dec 4 2025

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2.0

I canceled my reservation and did not receive a refund?Reviewed Dec 4 2025

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2.0

Not overcharged us. Counter person messed up and charged us twice.Reviewed Dec 3 2025

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6.0

Took thier mystery vehicle and ended up with a pickup. The vehicle i have no complaints on, the daily rate was excellent, the insurance for some reason when I booked did not take so I could not take advantage of the kayak rate. When booking make sure that stays clicked or they will kill you at budget with their daily rate. Ended up for 3 days insurance costing more than I pay my Insurance company for a month.Reviewed Dec 3 2025

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2.0

We were over charged and are in the process of fixing the problem. Person at counter overcharged us and now it's up to us to resolve the situation. Should be the other way around.Reviewed Dec 3 2025

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2.0

Poor experience with the vehicle since it had no winter tires which almost resulted in an accident.Reviewed Dec 2 2025

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10.0

Helped with getting the cost right.Reviewed Dec 2 2025

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6.0

The car was not comfortable to drive. The floor mat and seat were dirty. Customer service was very good.Reviewed Dec 2 2025

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10.0

I had know issues. Everything went smoothReviewed Dec 2 2025

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