Guest reviews
Overall rating
7,6
Good
Based on 2 251 reviews
Cleanliness
9,2
Comfort
9,2
Pick-up/Drop-off
8,4
Value for money
8,8
Pros
"Easy drop, very friendly staff."
(in 854 reviews)
"Friendly staff and super helpful."
(in 577 reviews)
"Friendly staff, easy pick up."
(in 577 reviews)
Cons
"The car smelled like marijuana"
(in 198 reviews)
"Didn't have the car I reserved."
(in 99 reviews)
"Awful customer service, blatantly rude"
(in 148 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
airport location
car smelled
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7,2
Cons: We waited a long time to pick up the car and there was an extra fee to drop off at the airport, but the car itself was good.
review from
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10,0
Pros: perfect!
review from
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9,6
Excellent service in both Queenstown and Christchurch
Pros: New car with low mileage was a pleasure to drive The service at the downtown Queenstown location was especially good. The rate was reasonable for New Zealand.
Cons: everything good
review from
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10,0
Pros: The customer service was topnotch! She really helped us out in a pinch when we found out our reservation pick up and drop off were not at the airport(s) like we were expecting. The car was in excellent conditions, clean, and modern with its in dash touchscreen system.
review from
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8,4
Rude representitave in Queenstown
Pros: Everyone else besides this one person has been helpful.
Cons: There was a woman who told me I couldn't pick up the car when I arrived at 4:30 because I had booked it at 5. As the clock struck 5 she was leaving the desk at the end of her shift. I think she just bent the rules so she didn't have to help another customer. I've never been told by Avis that I am too early to pick up a car (especially by 30 minutes!).
review from
Other suppliers in Queenstown scored
Where can I find Avis hire cars in Queenstown?
Terminal Building, Avis car hire
Address
Terminal BuildingHours
| Monday | 08:00 - 21:30 |
| Tuesday | 08:00 - 21:30 |
| Wednesday | 08:00 - 21:30 |
| Thursday | 08:00 - 21:30 |
| Friday | 08:00 - 21:30 |
| Saturday | 08:00 - 19:30 |
| Sunday | 08:00 - 21:30 |
Phone
+64 3442 3808FAQs about hiring a car from Avis in Queenstown
What is the most popular car hire from Avis in Queenstown?
Compact (Ford Focus or similar) is the most frequently booked car hire type from Avis in Queenstown.
How many car hire locations does Avis have in Queenstown?
Avis has 2 car hire locations in Queenstown. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Queenstown Intl airport (ZQN)?
Yes
Does Avis offer shuttle or airport pick-up services from Queenstown Intl airport (ZQN)?
Yes