Cons: Nothing, staff in Portland was friendly and responsive when we discovered a problem. I didn't drop off the car, but I'm guessing it went well.
Pros: Literally no aspect of this was positive
Cons: I was told I could cancel, because I couldn’t use my outgoing trip due to a snowstorm. I was not allowed to cancel this trip so I paid around $150 for nothing
Pros: the guy in Portland was fantastic - very informative and helpful
Pros: The staff at Boston Logan were excellent.
Cons: The car smelled like stale cigarette smoke and cleaning supplies.
Cons: I was not informed at the time of reservation that the company requires a credit card, which I do not have. I paid $35 at the time of booking and was no able to recoup that money, could t rent the car and was stranded at the airport!
Never got my receipt at pick-up
Pros: Easy pick-up, nice staff
Cons: I was offered a printed receipt or an emailed one and chose the emailed version. But I never got it. They do have my email though because that's how I got a link to this survey. So... you tell me?
Pros: Picked up car and representative did not offer EZPass option. I drove through a toll and the EZPass did not register. I called Dollar and the representative suggested I take unlimited tolls when I returned the car. I continued to use the EZPass. When I returned the car Dollar charged me $12.00 per day for four days. I wound up paying $48.00 for about $15.00 in tolls. To add insult to injury the car was pretty dirty and smelled like an ashtray. Bad service, bad advice - terrible deal. Avoid them!!
Pros: Drop off in Portland very fast
Cons: Car had to be switched due to wet passenger seat
Pros: Good car. Fair price. Good counter people. No complaints.
Pros: Entertainment system
Cons: Car was very uncomfortable to drive.
Pros: Very fast and easy check in/out
Dollar has 1 car hire location in Portland. Take a look at our Dollar hire location map to find the best car hires near you.