Book Enterprise hire cars in Portland

Portland, ME, United States
Dec 15 — Dec 22
Same drop-off
Portland, ME, United States
Wed 15/12
Noon
Wed 22/12
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" - thank you!"(in 5305 reviews)
""Great Staff, easypoff.""(in 2248 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"Difficult to s."(in 4202 reviews)

Reviews for Enterprise in Portland

Overall rating8.8 ExcellentBased on 172 reviews
Cleanliness
9.1
Comfort
9.0
Overall
8.7
Pick-up/Drop-off
8.9
Value for money
8.6

Recent reviews

Traveller rating
55
5
6
3
0
Find reviews that mention:
8.0
Cons:Enterprise was very good especially in helping with kayak's screwup on my reservation location. ,Reviewed Aug 22 2019
review fromkayak
10.0
ExcellentPros:I Am a Budget Fastbreak snob and gave Enterprise a shot and they were great. Clean car and great service.Reviewed Jul 16 2016
review fromkayak
8.8
Portland, Maine downtown locationPros:Friendly and responsive staff. Good price for 2-week rental compared to renting at the airport location. Appreciated the complimentary upgrade. Flexibility to return the car without a drop fee to another local Enterprise location that was closer to our hotel at the end of the rental. Drop-off at the hotel at the end of the rental.Cons:iPad check-out did not work properly. Agent had to do it on the computer which entailed a delay. Virtually empty gas tank when rented; had to fill up within a mile. This is also a guessing game nuisance near the end of the trip as they want you to bring it back at roughly the same fuel tank level.They offered to fill it up but this would have meant further delays. Also charged a $250 deposit to my credit card on top of the rental price, and a few days later an additional $350 for insurance coverage I had specifically declined. These were eventually reversed but not until after the return. I saw these as minor glitches in an otherwise satisfactory rental experience overall.Reviewed Oct 26 2017
review fromkayak
2.0
AVOID THIS ENTERPRISE!Pros:I have a real struggle, as a 30 plus year customer privately and with state and Federal government Enterprise car rental experience, saying anything positive about this location. I do not say this lightly, you really have to work at it to get me to say anything negative - but in the midst of a family issue that required me to take a one-way flight to Maine to take care of a parent - my reservation through Kayak was dismissed.Cons:The counter team here failed to mention that a one way flight created an entire set of additional conditions - and that unless a roundtrip reservation and ticket was shown, they would not rent without a massive deposit on a credit card (a real convenience for those who are in the middle of multiple trips and dealing with a family crisis that does not lend itself to a schedule). Their response - check the fine print on the website. Really? Summer in Maine, busiest reservation time of the year, other rentals SOLD OUT - I have Kayak confirmation papers and Enterprise reservation number in hand - and the attitude - best of luck. Fortunately, Hertz at this same location (10 feet away) understood the situation and took care of things for me within 10 minutes, DESPITE being sold out. Seriously, I am from Maine, am and Enterprise customer, have managed rental contracts that are quite large and the attitude and customer service here was the worst in my career. This is the only negative review I have ever done online - meaning - Enterprise worked hard to earn it.Reviewed Sep 2 2016
review fromkayak
4.8
Cons:I feel like bait and switch scam.. The car costs $110 more than what my booking said it would cost (Conf # 1226751128 at $309). Tried giving me a car in the class I ordered, but agent then said that car neeeded maintenance and he would give me a free upgrade. That's when things began to derailed. Agent stated I made reservatoins with their downtown office; even though, I requested aiport (PWM) pickup when making the reservation. The address was 1 Marginal Way on the confirmation. I have no idea where that address is - airport or city? Agent told me I would have to pay the difference ($110) which I agreed to pay as I didn't have time to argue with the agent. I still feel I was taken advantage of and will probably carefully consider before making another Enterprise reservation thru Kayak.Reviewed Nov 2 2016
review fromkayak
6.0
Terrible carCons:The automatic transmission needed some serious work. The car wouldn't accelerate very well in the low gears. It would just rev the engine and then jerk into a higher gear.Reviewed Aug 24 2017
review fromkayak
5.6
Cons:More economicalReviewed Aug 31 2019
review fromkayak
9.2
Great valuePros:Easy pick up and deliveryCons:Not cleanReviewed Aug 30 2018
review fromkayak
6.0
Cons:We were given a Chevy Impala for our trip in Maine. I should have went back to the counter when I had trouble starting the car. It finally started on the fourth try and we were off. Each time we stopped the car it was an adventure to see if it would start up again. Sometimes it did and others we had to turn the key up to 10 times for the car to start. Once running the car was fine. Got decent mileage with little road noise.Reviewed Sep 5 2017
review fromkayak
10.0
Cons:Really friendly staff. The computers were down when I arrived, but they processed me nearly as quickly with a paper copy. Great, clean car.Reviewed Feb 12 2019
review fromkayak
10.0
Cons:Tried to upsell me on gasReviewed Jan 2 2018
review fromkayak
10.0
Very accommodatingPros:When I didn’t like the car I was in I went to Belfast and asked for a different one and they put me in the same make and model as the vehicle I had just bought but was in for repairsCons:The lot was tiny and there weren’t a lot of choices where I picked up the first vehicle.Reviewed Dec 31 2017
review fromkayak

Where can I find Enterprise hire cars in Portland?

1 Marginal Way, Enterprise car hires

Address

1 Marginal Way

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00

Phone

+1 207 772 0030

Address

1001 Westbrook St

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Phone

+1 844 996 0644

Good to know

Most popular location

1 Marginal Way

Most popular car type

Intermediate

Top tips for hiring a car from Enterprise in Portland

  • Intermediate car hires from Enterprise in Portland are around 7% cheaper than other car types, on average

FAQs about hiring a car from Enterprise in Portland