Pros: Everyone was nice and friendly, even in the midst of corona virus.
Pros: They exist
Cons: They gave my car away to another customer despite having a reservation. Then threatened to charge me over $1,500 for my one-way rental that was less than $300, because they didn't have any cars that were designated for one way. The reason they gave for my car not being available was that there was an error in their computer system that gave away too many of the one-way rentals and could not care less about my situation.
Pros: The woman who checked us in was very personable and helpful.