Pros: Staff was very friendly and polite.
Cons: The prices are too high
Pros: Picking up and dropping off went well.
Cons: When I picked up the car, I inspected it and took pictures of various defects/dents which had not been recorded on the report that I received. I informed the company of the above to avoid charges. On the last day, one of the tires was completely flat from losing air; I had to stop at a gas station to inflate the tire; not convenient when you are trying to catch an airplane. I purchased an insurance online at the time I reserved the car. But when I picked up the car, I was told that I was not insured and I had to purchase an additional insurance. Somewhere along the way I was misled and I still don't fully understand the distinction between the two different insurances.
Cons: No insurance included in the rental price - I had to pay another 100€ for insurance (which was not explained during the booking online)!
Cons: there was no space to park the car and I had to drive to the airport to return it.
Cons: Firstly, they didn't accept my credit card saying that it has an electronic use and Icannot pay the car with it. They just offered me to pay with my friend's card including us another tax because he was not the driver. Finally they offered us another car in other company. They couldn't solve the pro
Cons: domestic flight was delayed and we missed flight to Geneva and arrived there a day later. Dollar could not hold the car and asked us to modify the reservation which would have ended up being way more expensive. called Dollar who did not care at all. ended up canceling and book with SIXT.
Pros: Ferdi was very friendly and helpful. He made sure we had a comfortable experience and all the necessary information we needed. The car was clean and everything was great!
Pros: The car was easy to find when picking up.
Cons: I was manipulated into paying approximately 8x the quoted price for no good reason. This was effectively a scam. Dropoff was difficult with no guidance.
Pros: The car was in good condition and had navigation system
Cons: 1. The website did not enable choosing winter tires and the orices doubled itself at the counter.I had no choice but to pay because I had to have winter tires, so the price I have payed is double the price I was told in the website. 2. Returning the car was difficult
Pros: The car was nice
Cons: The pick up was not easy and they charges us double what we were supposed to pay to have winter tires. They were also not clear on instructions. The drop off was also very complicated and I have still not received any confirmation that the car has been delivered safely. Customer service has been poo
Pros: At first seemed easy, but gave us the wrong size car and wouldn't give us the car size we rented.
Wrong side of Geneva airport => no snow tires, no highway sticker
Pros: The car was comfortable and spacious enough.
Cons: I never realized this was the French side of Geneva => had to walk all the way back and then the car wasn’t equiped with snow tires (additional cost of 35 swiss franks per day!). Also there was no sticker for the Swiss motorways => another additional cost. All off this was not clear when booking => I am not likely to use Kayak again
Compact (Ford Focus or similar) is the most frequently booked car hire type from Dollar in Geneva.
Dollar has 3 car hire locations in Geneva. Take a look at our Dollar hire location map to find the best car hires near you.